Provider profile
SERVPRO of Tarpon
Provider snapshot
What this listing says
Holiday and Tarpon Springs homeowners dealing with mold after water or storm damage who want a single company to handle extraction, remediation, and reconstruction under one franchise.
Best for
- Homeowners in Holiday, Tarpon Springs, or Palm Harbor who need mold remediation tied to a recent water or storm event.
- Property owners who want one company to handle the full sequence from water extraction through mold removal to drywall reconstruction.
- Commercial property managers and condo associations dealing with multi-unit water intrusion and mold risk after hurricanes.
- Buyers who value a franchise with national resources but want a locally owned operation with named, accountable staff.
- After-hours emergencies where 24/7 response matters — multiple reviewers confirm same-day or same-night arrival.
About this company
SERVPRO of Tarpon is a restoration franchise based in Holiday, Florida, covering Tarpon Springs, Palm Harbor, Trinity, East Lake, and about 20 other communities across northern Pinellas and western Pasco counties. Mold remediation is one piece of a broader operation that handles water damage, fire damage, storm damage, construction, and specialty cleaning. Owner Jeremy George runs six SERVPRO franchises across the Tampa Bay region under the "Team George" banner.
The mold work follows the standard SERVPRO franchise process: containment, HEPA filtration, antimicrobial treatment, removal of damaged materials, and post-remediation cleaning including HVAC and air duct systems. They also do mold testing and inspections in-house. The company holds IICRC firm certification and operates as a designated Large Loss Response Team within the SERVPRO national network, meaning they deploy to major disasters across the country.
Jeremy George started in restoration in 1993 at age 13, working a summer job on a water damage call. He has run the Tarpon franchise with his wife Nora for more than 25 years. The operation draws on the SERVPRO national network of 2,200+ franchises for backup resources and standardized training.
A 4.9-star rating across 94 Google reviews is unusually strong. Only one review in the last 18 months fell below 4 stars, and it contained no text. Reviewers consistently name specific technicians by name and describe detailed interactions, which suggests the ratings reflect genuine experiences rather than solicited one-liners.
Services
Service area
SERVPRO of Tarpon is headquartered in Holiday, Florida. They serve Tarpon Springs, Palm Harbor, Trinity, East Lake, Innisbrook, Anclote, Lake Tarpon, Beacon Square, Key Vista, Cypress Lakes, Lansbrook, Cove Springs, and about a dozen other communities across western Pasco County and northern Pinellas County. The owner also operates five other SERVPRO franchises covering West Pasco, West Tampa, Wesley Chapel, New Tampa, and Hernando County.
Review consensus
Tayler Jenkins is the most frequently named technician, praised across at least eight reviews for being organized, communicative, and fast. Garrett draws similar volume, mentioned in over a dozen reviews for water damage response, mold assessment, and smoke cleanup. Nico appears repeatedly as a reliable field partner, often paired with Garrett or Daniel Santos. Christian Worm gets called out for clear communication during water events. Reviewers for mold-specific work mention Garrett and Nico explaining the remediation steps and giving closure on mold situations. Dan (Daniel Santos) earned praise for planning daily work on a mold remediation job and explaining each phase. The office staff — Rose, Tiffany, Jennifer, and Teresa — are named for phone responsiveness and scheduling efficiency. The most consistent theme across all reviews is fast response time, often same-day or within hours for emergencies.
1 found across 94 total reviews at 4.9★. The single recent negative is a 1-star review from November 2025 by Ila Morufu with no review text, no prior Google reviews, and zero likes. The owner responded within four days asking for more information. Without any complaint text, this review provides no usable signal about service quality. It could be a misclick, a competitor, or a genuine grievance that was never articulated.
The Team George franchise model — six locations under one owner — creates a large rotating crew. Reviewers name different technicians on nearly every job, which means your experience depends heavily on who gets dispatched. The positive side: the bench is deep, and no single technician concentrates complaints. The owner response to the lone negative review was personalized, not a template, which suggests active reputation management rather than automated replies.
Tayler Jenkins (technician/estimator — praised repeatedly for professionalism and thoroughness). Garrett (lead technician — praised across many reviews for water, mold, and smoke work). Nico (technician — praised as reliable field partner, frequently paired with Garrett or Daniel). Daniel Santos (technician — praised for mold remediation planning and kindness during smoke damage assessment). Christian Worm (technician — praised for communication during water events). Jay (technician — praised for condo storm damage work and clear communication). Richard (technician — praised for knowledge and making stressful situations tolerable). Rose (office/field staff — praised for helpfulness and courtesy). Mike/Michael Ciardullo (technician — praised for work ethic and reliability). Cami/Camila (technician — praised for cleanup work). Ricky (technician — praised for emergency response). Luis (technician — praised alongside Ricky and Richard for transparency). Stephen (technician — praised for water damage response). Kelsey Reid (technician — praised for knowledge). Arnold (technician — praised for smoke cleanup). Paul (estimator — praised for on-time arrival and clear estimates). Teresa (office administrator — praised for courtesy). Tiffany (office — praised for phone professionalism). Jennifer (office — praised for scheduling). Gavin Hartman (technician — praised for water damage follow-up). Stephanie (project manager — praised for mold remediation communication). Bret Roberts (contact — praised for hurricane response coordination). Demetrius (technician — praised for calm efficiency). Yefferson (technician — praised for work quality).
With 94 reviews at 4.9 stars and only one contentless negative, this franchise has an exceptionally clean track record. Ask for Tayler Jenkins or Garrett if you want the most-reviewed technicians. Since they do both testing and remediation, bring in your own mold assessor if you want an unbiased scope of work before committing to their remediation quote.
Keep in mind
- SERVPRO of Tarpon does both mold testing and mold remediation. That means the company identifying your mold problem is the same one billing you to fix it. Consider getting an independent mold test before or after their work.
- This is a franchise operation. The team and management are local, but the processes, branding, and pricing structures come from the national SERVPRO system. If you have had a bad experience with a different SERVPRO location, this franchise operates independently.
- The service area covers 20+ communities across two counties. Confirm your specific address falls within their primary response zone, not just the edge of their listed territory.
- Mold remediation is one of many services they offer. During busy storm seasons, mold-only jobs may compete for crew time with water and fire emergencies that demand faster response.
- The website does not list pricing or cost ranges for any service. Get a written estimate before work begins.