Provider profile

Coastal Specialists

Greenacres, FL / 5 rating / 38 reviews / Water damage restoration service

CS

Provider snapshot

What this listing says

Greenacres and Lake Worth-area homeowners dealing with mold after water intrusion who want a restoration company led by Derick Walters with 40+ years of combined crew experience.

24/7 emergency responseMold after water damageInsurance billing directDuct cleaning
Base location Greenacres, FL
Provider type Restoration company
Public reviews 5 from 38 reviews

Best for

  • Homeowners in the Greenacres, Lake Worth, and Palm Beach County area who need mold remediation after water damage.
  • People dealing with mold discovered during a renovation or after a roof leak who need the full chain — removal, restoration, and rebuild — handled by one company.
  • Property owners who want the restoration company to handle insurance paperwork and bill their insurer directly.
  • Commercial building owners needing mold removal with minimal business disruption.
  • Gulf Coast homeowners recovering from hurricane-related water and mold damage who need 24/7 emergency response.

About this company

Coastal Restoration Specialists is a full-service restoration company based in Greenacres, Florida, operating since 2019. They handle mold remediation, water damage, and fire damage for both residential and commercial properties. The company is led by owner Thomas Flint, founder Robert Richardson, and remediation lead Derick Walters, who together claim over 40 years of combined restoration experience.

Their mold work typically follows water intrusion events — roof leaks, floods, plumbing failures. One reviewer described a ceiling collapse that led to mold discovery, and Coastal handled the full chain from water extraction through mold removal and rebuild. They also clean ductwork and treat mold found in HVAC systems. The company bills insurance directly, which multiple reviewers specifically appreciated. They offer same-day response and 24/7 emergency availability.

The company says it has restored over 1,000 homes and saved homeowners more than $3 million since 2019. Their leadership page names all three principals with photos. Location pages on their website reference Flagler Beach, St. Augustine, Jacksonville, Orlando, Mexico Beach, and Port Charlotte — a service area spanning most of Florida.

A perfect 5.0 stars across 38 Google reviews is unusual for any restoration company. No reviewer has left fewer than 5 stars. That said, a cluster of 10 reviews appeared on the same date (June 25, 2025), several with no text, which inflates the count. The reviews with actual descriptions are consistently positive and mention specific staff by name.

Services

Mold remediationmold removalwater damage restorationfire and smoke damage restorationsmoke odor removalsoot cleanupduct cleaningmold treatment in HVAC systemsroof tarpingshrink wrappingdamage mitigationinsurance claim assistance

Service area

Coastal Restoration Specialists is headquartered in Greenacres, Florida, with a contact address also listed in Stuart, FL. Their website claims statewide coverage with location pages for Flagler Beach, St. Augustine, Jacksonville, Orlando, Mexico Beach, and Port Charlotte. Portfolio work confirms jobs in Port Charlotte. Reviews reference properties on the Gulf Coast affected by hurricanes Helene and Milton, suggesting active work in both the Atlantic and Gulf sides of Florida.

Review consensus

What reviewers praise

Reviewers consistently name Tom Flint and Derick Walters as the primary contacts who manage jobs from start to finish. Punctuality comes up repeatedly — multiple reviewers note the crew arrives on schedule and completes work within promised timelines. Clean worksites are another common theme: crews cover furniture, protect surrounding areas, and clean up at the end of each workday. Several reviewers specifically mention that the company handled insurance billing, removing a major stress point. Steven and Tony are praised by name for mold clearing work. Jim is named alongside Tom for fast remediation turnaround. Reviewers who faced hurricane damage (Helene and Milton) describe Coastal as responsive during a period of high demand.

What low reviews reveal

0 found across 38 total reviews at 5.0★. No 1-star or negative reviews exist in the last 18 months. Across all 38 reviews, no reviewer has given fewer than 5 stars.

Pattern worth noting

The absence of any negative reviews is itself notable. While the descriptive reviews are detailed and credible — naming staff, describing specific situations, referencing real events like hurricane damage — the cluster of 10 text-free or brief reviews posted on June 25, 2025 suggests some degree of review solicitation. One of those reviews was posted by an account named "derrick walters," which matches the company's remediation lead. This does not invalidate the positive feedback from established reviewers (several are Local Guides with 10+ reviews), but buyers should weigh the overall count accordingly.

Named staff

Tom/Tommy Flint (owner — praised repeatedly for scheduling, communication, and managing jobs from start to finish). Derick/Derrick Walters (remediation lead — praised for meticulous work and leading crews; also appears as a reviewer). Steven (crew member — praised for mold clearing). Tony (crew member — praised for mold clearing and restoration work). Jim (team lead — praised for fast remediation alongside Tom). Bill W (mentioned in a brief review as having a positive experience).

Bottom line

The descriptive reviews paint a consistent picture: a small, owner-operated crew that shows up on time, communicates well, and handles the insurance process. Ask for Tom or Derick when you call. Given the lack of any negative reviews, you have no complaint data to watch for — but confirm their credentials, get a written scope of work, and hire an independent tester for pre- and post-remediation assessment.

Keep in mind

  • Their claimed service area spans nearly all of Florida — from Jacksonville to Mexico Beach to the Gulf Coast. Ask whether your specific location falls within their regular coverage or would require travel fees.
  • Ten of their 38 reviews were posted on the same date (June 25, 2025), and most of those have no text. This is a pattern sometimes associated with solicited reviews.
  • One of the reviewers on that same date shares a name with the company's remediation lead, Derick Walters. This does not appear to be an independent review.
  • The website does not mention specific certifications, equipment models, or testing methodology. Ask what credentials the remediation crew holds before signing a contract.
  • They are a remediation-only company and do not perform mold testing. You will need a separate inspector to assess the problem and verify clearance afterward.