Provider profile
Truvorne
Provider snapshot
What this listing says
Florida Panhandle homeowners dealing with mold after water damage who want a single contractor to handle mitigation, remediation, and the rebuild under one roof.
Best for
- Homeowners in the Florida Panhandle from Pensacola to Panama City who need mold remediation tied to water damage and want the same company to handle the rebuild.
- Vacation rental and condo owners managing property damage remotely who need a company that coordinates with insurance and communicates progress without requiring the owner on-site.
- Anyone dealing with a combined water, mold, and structural damage situation who wants to avoid juggling multiple contractors.
- Commercial property owners in Northwest Florida who need emergency mitigation followed by full restoration.
About this company
Truvorne is a restoration and roofing company headquartered in Freeport, Florida, with a second office in Panama City. They handle mold remediation, water damage mitigation, fire and storm damage restoration, biohazard cleanup, roofing, custom home building, and remodeling. Their pitch is that you hire one contractor from damage to rebuild.
For mold work specifically, their website describes inspection, containment, removal, surface cleaning, disinfecting, odor removal, and dehumidification. They claim 1,298 completed restoration projects across the Florida Panhandle and offer 24/7 emergency response. Shawn Jensen, their Mitigation Manager, has 30-plus years of experience and shows up by name in multiple reviews for quick response on water and mold jobs. Aaron Murphy runs construction and rebuilds with 30 years of experience.
The team listed on their website is unusually large for a local operation: a mitigation manager, construction manager, roofing coordinator, project manager, permitting specialist, warehouse manager, and four field technicians. They hold a Roofing Contractors License (CCC1337312) and a Building Contractors License (CBC1263039). The company runs a charity initiative called Truvorne Cares.
4.8 stars across 66 Google reviews is strong. The overwhelming majority of reviews are 5-star, with only a single 1-star review in the last 18 months. Most reviews reference roofing work, but several specifically mention mold remediation and water damage mitigation with positive outcomes.
Services
Service area
Truvorne is headquartered in Freeport, Florida, with a second office in Panama City. They serve communities across the Florida Panhandle including Destin, Fort Walton Beach, Niceville, Crestview, DeFuniak Springs, Santa Rosa Beach, Miramar Beach, Panama City Beach, Pensacola, Gulf Breeze, and the 30A beach communities. Their listed service area spans from Pensacola to Bay County, covering Okaloosa and Walton counties in between.
Review consensus
Shawn Jensen is the most frequently named staff member in restoration and mold-related reviews. Multiple reviewers credit him with same-hour response times, honest assessments that saved money, and clear communication throughout the mitigation process. Larry Timmons appears repeatedly in roofing reviews for daily on-site presence and post-completion follow-up. David Smith is praised for staying in constant contact during projects. Pete Hahn draws praise for detailed proposals presented with drone measurements and multiple pricing options. Aaron Murphy is recognized for construction management, with reviewers calling out his attention to detail and communication on additions and rebuilds. Several reviewers managed their projects from out of state and specifically praised the team for making remote oversight easy.
1 found across 66 total reviews at 4.8★. The single recent 1-star review from chris foster (April 2025) contains no text and no owner response. With 8 reviews on their Google account, this is not a throwaway profile, but without any detail the complaint cannot be assessed. There is no pattern to identify because this is the only negative in the 18-month window.
Truvorne is a roofing-first company that expanded into restoration. Roughly two-thirds of reviews reference roof replacements, while the remainder cover water damage, mold, and rebuilds. The restoration reviews that do exist are strongly positive and name specific staff (especially Shawn Jensen), suggesting the restoration division operates well but is a smaller part of the business. The company did not respond to its only recent negative review, so there is no data on how they handle complaints publicly.
Shawn Jensen (Mitigation Manager — praised repeatedly for fast response, honesty, and communication). Larry Timmons (Roofing Project Manager — praised repeatedly for on-site presence and follow-through). David Smith (sales/estimator — praised for responsiveness and constant contact). Pete Hahn (sales/estimator — praised for detailed proposals and drone assessments). Aaron Murphy (Construction Manager — praised for attention to detail and project management on rebuilds and additions). Kyle (role unclear — praised in one review alongside Shawn and Richard for roofing and mold remediation). Richard (Roofing Coordinator — praised for handling complex roofing situations). Kris (role unclear — praised for insurance advocacy after Hurricane Michael). Jeremy (role unclear — praised for roofing projects and commercial work). Joe (field technician or estimator — praised in one review for in-home repair). Bradley/Brad Tharp (project manager — praised in website testimonials for daily communication and insurance coordination).
If you need mold remediation in the Florida Panhandle, ask for Shawn Jensen by name. He shows up in multiple reviews for fast, honest assessments on water and mold jobs. Get an independent mold test before signing a remediation contract, since Truvorne does both. For the rebuild side, Aaron Murphy has a strong track record in the reviews.
Keep in mind
- Truvorne does both mold testing and mold remediation. When the same company identifies the problem and sells the fix, there is an inherent conflict of interest. Consider getting an independent mold inspection before committing to their remediation scope.
- This is primarily a roofing company. The majority of their Google reviews reference roof replacements, not mold or restoration work. Ask how many mold-specific projects they have completed recently.
- Their service area spans from Pensacola to Panama City and includes 30-plus communities. For properties on the edges of that range, confirm response times before an emergency arises.
- The sole recent negative review (1-star) contains no text and received no owner response, so there is no way to know what went wrong. The company does not appear to actively respond to negative reviews.