Provider profile

Unlimited Restoration Specialist Inc

DeLand, FL / 4.9 rating / 107 reviews / Water damage restoration service

UR

Provider snapshot

What this listing says

Volusia and Seminole County homeowners who want an owner-operated firm where Wendy Waszak personally runs every job and handles insurance claims directly.

Owner on every jobInsurance claim billingThird-party mold assessorsWater + mold combined
Base location DeLand, FL
Provider type Environmental remediation firm
Public reviews 4.9 from 107 reviews

Best for

  • Homeowners in DeLand, Deltona, Daytona Beach, and surrounding Volusia County cities dealing with water damage or mold after plumbing failures or hurricanes.
  • Anyone who wants the business owner physically present and working on their job, not a crew dispatched from a call center.
  • Property owners who need help navigating an insurance claim -- Wendy holds a Florida Insurance Adjuster license and multiple reviewers credit her with getting claims approved.
  • Real estate agents and property managers who need a reliable referral for mold or water issues across multiple units or properties.

About this company

Unlimited Restoration Specialist is a family-owned firm based in DeLand, Florida, run by owner Wendy Waszak. She has been a Volusia County resident since 1972 and started the company in 1991. What sets this operation apart: Wendy personally shows up on every job site, working alongside her crew rather than managing from an office. She also holds a Florida Insurance Adjuster license, so she can bill your insurance company directly and advocate on your behalf with adjusters.

The company does both mold remediation and water damage restoration, and Wendy uses FLIR infrared cameras and handheld moisture meters to map the extent of damage. For mold work, they hold a Florida State Mold Remediator license and keep a state-licensed remediator on site during every remediation job. They use third-party state-licensed mold assessors for testing and clearance when performing remediation, which partially addresses the testing-and-remediation conflict of interest. They follow IICRC standards (S500 and S520) for water and mold work.

The company has handled commercial-scale projects over its three decades, including work on a Holland America cruise ship, a Chevron Texaco oil field, and a medical center. But its current focus is residential and small commercial work across Volusia and Seminole counties. Multiple reviewers specifically mention that Wendy's quotes came in significantly lower than competitors, with one customer reporting a rival quoted over $15,000 for work Wendy determined was unnecessary.

4.9 stars across 107 Google reviews is unusually strong. The company has zero negative reviews in the last 18 months. Nearly every review mentions Wendy by name, which reflects how directly involved the owner is in day-to-day work.

Services

Mold remediationmold testingwater damage restorationstructural dryingdehumidificationfire and smoke damage restorationsewage backup cleanupbiohazard cleanupinsurance claim assistancedirect insurance billingcommercial water damagecontent restoration

Service area

Headquartered in DeLand, Florida. Serves Volusia County (DeLand, Deltona, DeBary, Orange City, Lake Helen, Ormond Beach, Daytona Beach, Daytona Beach Shores, Port Orange, Ponce Inlet, New Smyrna Beach), Seminole County (Sanford, Lake Mary, Heathrow, Oviedo, Longwood), and claims coverage in Flagler, Orange, and Lake Counties as well.

Review consensus

What reviewers praise

Wendy's name appears in the vast majority of reviews. Customers praise her fast response times -- multiple reviewers describe same-day or within-the-hour arrivals, including nights and weekends. Her willingness to explain every step of the process comes up repeatedly. Several customers specifically note that Wendy's pricing was significantly lower than competitors and that she talked them out of unnecessary work. Her insurance expertise is another consistent theme, with reviewers saying she handled adjuster negotiations, organized documentation, and got claims approved quickly. Her son Maguire (also spelled McGuire) and crew member Cree are mentioned by name as hard workers. Anthony is also named as part of the team.

What low reviews reveal

0 found across 107 total reviews at 4.9★. No negative reviews found in the last 18 months across 107 total reviews at 4.9 stars. There is no complaint data to analyze.

Pattern worth noting

The review pattern reflects a genuinely owner-operated business where one person (Wendy) is the face of every interaction. This creates a strong customer experience but also means the company's capacity is limited by one person's bandwidth. The reviews span from hurricane recovery (Ian, Milton) to routine plumbing leaks, and the praise themes are consistent across years -- suggesting the service quality is stable, not a recent improvement.

Named staff

Wendy Waszak (owner, on-site remediator -- overwhelmingly positive across nearly every review). Maguire/McGuire (Wendy's son, crew member -- positive, described as meticulous and hard-working). Cree (crew member -- positive, mentioned for keeping customers informed). Anthony (crew member -- positive, described as hard-working).

Bottom line

This is one of the clearest cases you will find of an owner who personally does the work. Ask for Wendy directly -- she answers her own phone. If you are dealing with insurance, her adjuster license is a genuine advantage that most restoration companies do not offer.

Keep in mind

  • They do both mold testing and mold remediation. While they say they use third-party assessors for testing during remediation jobs, confirm exactly who performs initial testing if you are calling them for a standalone mold assessment.
  • This is a small, owner-operated crew. If Wendy is booked on another job, response times could be longer than a larger franchise operation.
  • Their service area spans five counties (Volusia, Flagler, Seminole, Orange, Lake). If you are on the far edges of that territory, confirm travel time and availability before booking.
  • The website mentions fire and smoke damage restoration, but reviews focus almost entirely on water damage and mold. If you need fire restoration specifically, ask about their recent experience with that type of work.