Provider profile
Restoration Xperts
Provider snapshot
What this listing says
South Florida homeowners in Deerfield Beach, Boca Raton, or Broward County who want a veteran-owned restoration company with in-house legal counsel and insurance claim handling.
Best for
- Homeowners in Deerfield Beach, Boca Raton, Coral Springs, or Broward County dealing with water damage, mold, or fire damage who want one company to handle everything from mitigation through reconstruction.
- Insurance claim situations where you want a contractor with in-house legal counsel and claims specialists who will negotiate with your insurer directly.
- Mold remediation projects in humid South Florida where you need a state-licensed mold company with a long track record of similar work.
- Emergency situations requiring same-day response, since multiple reviewers report crews arriving within one to two hours of calling.
About this company
Restoration Xperts is a veteran-owned, family-run restoration company headquartered in Deerfield Beach, Florida. They hold a state general contractor license (CGC 059274) and a state mold remediation license (MRSR 383), and they claim IICRC certification. Their primary identity is water damage restoration, but they handle mold removal, fire and smoke damage, reconstruction, sewage backup, and plumbing across South Florida.
What stands out here is the full-service model. They do mitigation, remediation, and reconstruction under one roof, which means you are not coordinating three separate contractors. They employ an in-house legal team and insurance claims specialists who negotiate directly with your insurer. They offer financing for projects and use Matterport for virtual walkthroughs of damage. They claim more than 2,000 mold remediation projects completed over 25-plus years.
The company has a physical showroom in Deerfield Beach with materials and product samples, which is unusual for a restoration company. Owner Doug Eden appears in reviews engaging directly with customers. Multiple phone numbers appear across different pages of their website, which may reflect tracking numbers rather than separate offices.
4.8 stars across 159 Google reviews is strong. Only one review at 3 stars or below appeared in the last 18 months, and the company responded that it had no record of that reviewer as a customer. Reviewers consistently name specific field staff, which signals stable teams rather than rotating subcontractors.
Services
Service area
Headquartered in Deerfield Beach, Florida (1100 S. Powerline Rd, Suite 106). They list 26 cities across Broward and Palm Beach counties including Boca Raton, Fort Lauderdale, Coral Springs, Delray Beach, West Palm Beach, Pompano Beach, Boynton Beach, and Aventura. They claim to serve all of South Florida, which is a broad geographic claim from a single office.
Review consensus
Webert Cyrius is the most frequently named employee, praised across at least eight reviews for knowledge, punctuality, and clear communication during inspections and estimates. Scott Middleton appears in at least seven reviews for mold remediation field work, described as efficient and courteous. Jeff Sylvain and Pedro Oliveira are named together in multiple reviews for water mitigation and mold remediation demo work. Steve draws praise for honest evaluations and fast response. Annie is noted for quick callback times. Doug Eden, the owner, is praised for follow-ups and personal involvement. Reviewers repeatedly highlight same-day or next-day response times, clear communication about each step of the process, and willingness to answer questions. Martin Giordano's review captures a common theme: the company has a smaller, family-run feel but handles large-scale work.
1 found across 159 total reviews at 4.8★. The single recent negative is a 1-star review from Loretta Thomas (November 2025) that says only "This company sucks" with no details. The owner responded that they could not find her name in their system and have no record of providing services to her. Thomas has 6 reviews and is a Local Guide, so the account is not a throwaway. With zero likes on the review and no specifics, there is not much to draw from. This is the only complaint in the 18-month window across 159 total reviews.
The near-absence of negative reviews is itself notable. With 159 reviews and only one complaint in 18 months, and that complaint lacking any detail, there is no complaint pattern to identify. The positive pattern is strong: reviewers name specific field staff by first and last name, describe multi-step processes, and report fast response times. This suggests a stable workforce and consistent service delivery rather than high turnover or subcontractor reliance.
Webert Cyrius (estimator/foreman -- strongly positive across 8+ reviews). Scott Middleton (field team/foreman -- strongly positive across 7+ reviews). Jeff Sylvain (demo and remediation team -- strongly positive across 5+ reviews). Pedro Oliveira (remediation and mitigation team -- strongly positive across 6+ reviews). Steve (estimator -- strongly positive across 5+ reviews). Doug Eden (owner -- positive for follow-ups and involvement). Annie (office/scheduling -- positive for fast callbacks). Marco Santos (remediation team -- positive). Manny (project manager -- positive). Elio (remediation team -- positive). Alex (owner or manager -- positive). Paul (project manager -- positive for dedication). Amanda (team member -- positive). Jaime (project coordinator -- positive for scheduling and communication). Raimeld Hiraldo (field team -- positive). Willy (field team -- positive). George (field team -- positive). Bob Salomatoff (project support -- positive). Marcellus (field team leader -- positive).
With 4.8 stars across 159 reviews and essentially zero substantive complaints in the last 18 months, Restoration Xperts has one of the cleaner review records you will find. Ask for Webert Cyrius if you need an estimate, or Scott Middleton and Jeff Sylvain for field work. Since they do both testing and remediation, get an independent mold test first if you want an unbiased assessment of your situation.
Keep in mind
- Restoration Xperts does both mold testing and mold remediation. This is a conflict of interest because the company testing for mold also profits from the remediation work. Consider getting an independent mold assessment before committing to their remediation services.
- They claim to serve all of South Florida, listing 26 cities from Aventura to Wellington. From their Deerfield Beach headquarters, that is a wide geographic spread. Confirm response times and availability for locations farther from their base.
- The website displays different phone numbers on nearly every page. This is common with call-tracking setups, but it can be confusing when you are trying to reach a specific department or follow up on an existing job.
- Their website mentions a Coronavirus Cleaning service page, which has not been updated. Some website content reads as SEO-generated rather than informational, so confirm specific capabilities directly.