Provider profile
BELFOR Property Restoration (South Florida)
Provider snapshot
What this listing says
South Florida property owners facing water or mold damage who want the resources of a global restoration company with a local Deerfield Beach office covering four counties.
Best for
- Homeowners in Broward, Dade, Palm Beach, or Monroe counties dealing with water damage that led to mold growth
- Commercial property managers who need a single contractor to handle remediation, reconstruction, and insurance documentation under one roof
- Insurance-referred jobs where you want a company experienced at working within carrier programs
- Large-scale or multi-unit mold situations where a local company might lack equipment or crew capacity
About this company
BELFOR South Florida operates out of Deerfield Beach as the local arm of the world's largest disaster restoration company. Mold remediation is one piece of a much broader operation that includes water damage, fire damage, storm recovery, contents restoration, and general contracting. They serve Dade, Broward, Palm Beach, and Monroe counties from a single office.
What stands out is scale. BELFOR has a 24-hour emergency hotline (800-421-4110), a national network of offices, and the equipment to handle hurricane-level disasters. The South Florida office won the Golden Hammer award from Contractor Connection, a referral network used by insurance carriers. They list IICRC firm certification on their site. Their website mentions water extraction, dehumidification, and site containment as standard capabilities — nothing unusual for a company this size, but the national supply chain behind those services means they can mobilize faster than most local shops after a major storm.
The South Florida office is managed by Paul Konen. BELFOR's parent company has operated since 1946 and employs over 14,000 people globally. CEO Sheldon Yellen appeared on CBS's Undercover Boss. The local office sponsors the annual Fire and Medical Competition in Coral Springs and donated protective barriers to the College of Florida Keys during COVID-19.
At 4.7 stars on Google with 33 reviews and zero negatives in the last 18 months, the rating is solid but the review volume is low relative to the company's size. Many of their jobs come through insurance referrals, which means satisfied commercial clients rarely leave Google reviews.
Services
Service area
BELFOR South Florida is headquartered in Deerfield Beach, Florida. They list Dade County, Broward County, Palm Beach County, and Monroe County as their service area. Monroe County (the Florida Keys) is roughly 170 miles from the Deerfield Beach office, so response times for that area may be longer.
Review consensus
Hilary Widlansky draws repeat business — one reviewer used BELFOR multiple times and credited Hilary for staying involved through each project. Andrew Clark is named in two separate reviews for responsiveness and going beyond expectations during insurance claims. Emily earns praise from a commercial client for always finding answers. Heydyn and Shantell are called out by a property manager for diligence and responsiveness. Mannie (project foreman) and Andrew are praised together for a flood restoration job where the reviewer was initially nervous about an insurance referral but ended up satisfied. Manny and Sam handled a job that one reviewer described as worry-free. Several Spanish-language reviews praise speed and cleanliness.
0 found across 33 total reviews at 4.7★. No one-star or negative reviews exist in the last 18 months. The review record shows no recent complaints to evaluate.
The low review volume (33 reviews for a company of this scale) is itself a pattern. BELFOR's work flows primarily through insurance referral programs and commercial accounts — channels where satisfied clients rarely post Google reviews. The reviews that do exist skew toward residential customers who found BELFOR through their insurer and were pleasantly surprised by the service quality. Several reviews are in Spanish, suggesting the South Florida office serves a bilingual client base.
Hilary Widlansky (client liaison — positive, repeat clients). Andrew Clark (estimator/project lead — positive, named in two reviews for responsiveness and thoroughness). Emily (account contact — positive, commercial clients praise her follow-through). Heydyn (field staff — positive, praised for diligence). Shantell (field staff — positive, praised for responsiveness). Mannie (project foreman — positive, praised alongside Andrew for flood restoration). Joseph (field staff — positive, praised for meticulous work on water heater flood). Manny (field staff — positive, described as worry-free). Sam (field staff — positive, praised alongside Manny). Paul Konen (general manager — named on website, also appeared at fire academy event). Jason McGlinchey (general manager/account manager — named on website for community donations). Charlie O'Connor (account manager — named on website for community donations).
BELFOR South Florida delivers when it shows up. Ask for Hilary Widlansky or Andrew Clark by name if your job involves insurance coordination — reviewers consistently praise their communication. Confirm in writing that the local Deerfield Beach crew handles your mold work directly, rather than subcontracting to a smaller firm under the BELFOR name.
Keep in mind
- BELFOR is a global corporation, not a local owner-operator. Your project manager is a local employee, but decisions about scheduling and pricing run through a corporate structure.
- Many clients arrive through insurance company referrals. If your insurer recommended BELFOR, ask whether the pricing arrangement between BELFOR and your carrier affects the scope of work you receive.
- With only 33 Google reviews, the online feedback represents a tiny fraction of actual jobs. Most of their volume is commercial and insurance-referred work that never generates a public review.
- The website promotes services across dozens of industries — from semiconductor decontamination to marine restoration. Confirm the South Florida office specifically handles residential mold work with their own local crew.