Provider profile
SERVPRO of Clearwater South / Clearwater Beach
Provider snapshot
What this listing says
Clearwater and Clearwater Beach homeowners dealing with water damage or storm aftermath who want a national franchise with 24/7 response and in-house reconstruction capability.
Best for
- Clearwater and Clearwater Beach homeowners who need water damage extraction, drying, and mold remediation handled by the same company.
- Commercial property managers -- offices, retail, storage facilities -- who need fast response with minimal business interruption.
- Homeowners dealing with storm or hurricane damage who want a single company to handle water removal through reconstruction.
- Buyers who want the backing of a national franchise brand with insurance claims coordination built in.
About this company
SERVPRO of Clearwater South / Clearwater Beach is a franchise location of the national SERVPRO chain, serving Clearwater and Clearwater Beach. They handle water damage, fire damage, mold remediation, storm recovery, biohazard cleanup, and construction under one roof. Thomas Brent Nicholson runs this franchise.
What stands out is the breadth of services under a single call. They do mold inspection and remediation, water extraction through structural drying, fire and smoke cleanup, and then the rebuild afterward -- drywall, flooring, painting, even roofing. They also offer air duct and HVAC cleaning, sewage cleanup, and contents packout with offsite storage and restoration. Their mold page describes containment, air filtration with air scrubbers and HEPA vacuums, and antimicrobial treatments.
This is a locally operated franchise that lists Clearwater and Clearwater Beach as its service territory. The team is sizable -- reviewers name more than a dozen different technicians across packout, water, fire, and cleaning crews. The franchise operates 24/7 and responds on weekends and holidays.
With 4.8 stars across 35 Google reviews and only one negative review in the past 18 months, customer satisfaction runs high for a restoration company. Most reviews focus on water damage and fire restoration rather than mold specifically.
Services
Service area
Based in Clearwater, FL. Serves Clearwater and Clearwater Beach. This is a focused, two-city territory for this particular SERVPRO franchise.
Review consensus
Reviewers consistently name individual technicians and praise their friendliness and attention to detail. Mario, Ricardo, and Javier drew multiple mentions for water and fire restoration work. The packout and contents team -- Yuliar, Irainy, and Brian -- received praise from several reviewers for careful handling of belongings. David Altemose came out on a Saturday for an emergency pipe leak assessment. Stephanie in the office was singled out for patience. Rob was noted for being careful and genuinely helpful. Multiple reviewers describe fast response times, including nights and weekends.
1 found across 35 total reviews at 4.8★. Phil Precht described a rug cleaning job where his rugs were lost, then returned wet and uncleaned. His larger area rug was eventually found but came back with tree branches and leaves in the carpet. He reported needing several threatening calls to get the company to locate his belongings. As a former insurance adjuster who previously recommended SERVPRO, the experience changed his stance entirely.
The owner response to the only negative review follows a template pattern -- an apology, a statement that feedback is important, and a redirect to an email address without engaging with the specific complaint about lost and dirty rugs. With only one negative to judge from, it is not possible to confirm whether this is a consistent pattern. The volume of named staff across positive reviews suggests a sizable and stable team, which is a positive signal for a franchise operation.
Mario (field tech -- praised by multiple reviewers), Ricardo (field tech -- praised for detail), Javier (field tech -- praised for professionalism), Yuliar/Yulia (packout team -- praised for careful handling), Irainy/Ira (packout team -- praised), Brian (packout team -- praised), Alejandro (field tech -- praised for friendliness), Allen (fire restoration lead -- praised), Rob (tech -- praised for attentiveness and patience), Amanda (staff -- praised for follow-through), Gio (cleaning tech -- praised by repeat customer), David Altemose (tech -- praised for Saturday emergency response), Joe (tech -- praised for late-night emergency response), Corbin (tech -- praised for tile work and emergency response), Jonelle (office staff -- praised for helpfulness), Eric (field tech -- praised), Geo (field tech -- praised), Marcus (tech -- praised for apartment community work), Stuart (tech -- praised for tile floor cleaning), Stephanie (office/customer service -- praised for patience and support).
This franchise has a large, frequently praised team and strong reviews for water and fire restoration. Ask for the specific crew members reviewers mention by name. Since no reviews describe mold-specific work, ask pointed questions about their mold remediation process and request references from past mold clients before committing.
Keep in mind
- They do both mold testing and mold remediation. The company that finds the mold also profits from removing it. Get an independent mold assessment before agreeing to remediation work.
- This is a franchise, not a locally founded business. Service quality depends on the local franchise owner and crew, not the national brand. The SERVPRO name does not guarantee consistent quality across locations.
- Their service area is limited to Clearwater and Clearwater Beach. That is a small territory for a restoration company, but it means they are genuinely local.
- Nearly all Google reviews mention water damage or fire restoration. There are no reviews specifically describing a mold remediation job, so you cannot gauge mold-specific performance from customer feedback.
- The single negative review involved lost rugs and items returned dirty. The owner responded with a generic email redirect rather than addressing the specifics.