Provider profile
SERVPRO of Flagler County
Provider snapshot
What this listing says
Flagler County homeowners dealing with water-triggered mold who want a single franchise to handle extraction, remediation, and reconstruction under one contract.
Best for
- Flagler County residents — Palm Coast, Flagler Beach, Bunnell — who need mold remediation tied to a recent water event.
- Homeowners who want one company to handle the full sequence from water extraction through mold cleanup through drywall and flooring rebuild.
- After-hours emergencies where you need someone on-site within an hour — multiple reviewers confirm sub-90-minute response times at night.
- Condo owners or property managers who need a company that coordinates directly with insurance carriers on paperwork and claims.
About this company
SERVPRO of Flagler County is a nationally franchised restoration company based in Bunnell, FL, covering Palm Coast, Flagler Beach, Beverly Beach, and surrounding Flagler County communities. Mold remediation is one piece of a broader restoration operation that also handles water damage, fire damage, storm cleanup, and full reconstruction.
The mold page on their website describes a seven-step process: inspection, containment, air filtration using HEPA vacuums and air scrubbers, antimicrobial treatment, removal of affected materials, cleaning of structural elements and HVAC systems, and reconstruction. They also do mold testing in-house. The fact that they handle both testing and remediation is worth noting — more on that below. Construction and rebuild work stay under the same roof, so they can take a job from initial water extraction through drywall replacement without subcontracting.
Owners David and Svetlana Shirazyan opened their first SERVPRO location in St. Augustine in 2015, then expanded into Flagler County. David came from banking — 16 years at JP Morgan Chase and Bank of America in management and quality control. The franchise is affiliated with the Southeast Volusia Chamber of Commerce and the Flagler County Palm Coast Home Builders Association.
73 Google reviews at 4.8 stars with zero negatives in the last 18 months is an unusually clean record. That does not mean every job goes perfectly — it means recent dissatisfied customers either did not leave reviews or resolved their issues privately. The volume is modest but the consistency is real.
Services
Service area
Headquartered in Bunnell, FL (1 Enterprise Dr Suite #4). Covers Flagler County communities including Palm Coast, Flagler Beach, Beverly Beach, Marineland, Hammock Beach, Favoretta, Espanola, Painters Hill, and Grand Haven. The ownership also operates SERVPRO locations in St. Johns County, Clay County, and claims coverage from New Smyrna Beach down to Titusville — a wide footprint that may mean longer response times outside core Flagler County.
Review consensus
Chris (last name Session, per two reviewers) is the most frequently named employee across the entire review set — mentioned in roughly 20 reviews spanning 2024 through 2026. Reviewers describe him as punctual, communicative, and patient. Brittany (project manager) draws praise for keeping jobs organized and crews on schedule. Sergio and Cole each appear in multiple reviews for hands-on water extraction and cleanup work. The dominant theme is communication: reviewers consistently say crews explained each step as they worked. Several reviewers highlight after-hours response, with arrival times under 60-90 minutes for middle-of-the-night calls.
0 found across 73 total reviews at 4.8★. No negative reviews found in the last 18 months. The oldest reviews in the set go back to 2019 and are uniformly positive. Without recent complaint data, there is no basis to identify current failure modes.
The review set skews heavily toward water damage jobs, not mold-specific work. Only a handful of reviews mention mold directly (Kristin Eckman's mold removal review, Jay Anderson's water/mold issue, jon williams' mold at a rental property). Most praise centers on emergency water extraction and reconstruction. This suggests mold remediation is a secondary service line rather than a primary driver of their reputation.
Chris Session (technician/lead — positive, most frequently named across 20+ reviews). Brittany/Brittney (project manager — positive, praised for organization and expert advice). Sergio (technician — positive, praised for knowledge and work ethic). Cole (technician — positive, multiple reviews for water extraction). Mark (technician — positive, paired with Cole in several reviews). Deangelo/De'Angelo (technician — positive, praised for follow-up and clothes restoration). Noah (technician — positive, paired with Deangelo). Josh (technician — positive, fast response). Levi (technician — positive, paired with Chris). Gabriel (technician — positive, paired with Sergio). Diego (technician — positive). Delvonte (technician — positive). Tom (technician — positive, knowledgeable). Romeo (technician — positive, praised for assessment and containment). Gilbert Marcial (technician — positive, water damage response). Israel (technician — positive). Cory (technician — positive, honest assessment post-hurricane). Cassie (technician — positive). Stacey Sanpartia (project manager — positive, praised for daily updates during 6-month reconstruction). Tara Gonzalez (project manager — positive, praised alongside Stacey for communication). Amber (staff — positive, praised for helpfulness). David (technician — positive). Tim (technician — positive). Bronson (technician — positive). Devin (technician — positive). TJ (technician — positive). Harley (technician — positive). Marc (technician — positive). MJ (technician — positive). Jim (technician — positive). Brandon (technician — positive). Edwin (technician — positive). Christopher (technician — positive). Michelle (office staff — positive). Mike (staff — positive, remote mold guidance).
Ask for Chris Session if your job involves mold or water damage — he is the most consistently praised person on this team. Request a written scope of work before signing, and get an independent mold test rather than relying on their in-house testing. The lack of recent negative reviews is encouraging but the mold-specific track record in reviews is thin compared to their water damage work.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest — the company deciding you have a mold problem is the same company billing to fix it. Ask whether they will accept a test from an independent assessor, or get your own testing done first.
- SERVPRO is a national franchise. The Flagler County location is independently owned and operated, so quality depends on local ownership — not the brand name. David and Lana Shirazyan run this franchise, but staffing and standards can shift.
- Their service area claim stretches from St. Johns and Clay counties down to New Smyrna Beach and Titusville. That is a wide footprint for a single franchise office in Bunnell. Confirm that your location falls within their primary response zone, not an extended area with slower arrival times.
- 73 reviews is a modest count for a company operating since 2015. The zero recent negatives look good, but the sample is small enough that a few bad experiences could change the picture quickly.