Provider profile
911 Mold Pros
Provider snapshot
What this listing says
Bradenton and Sarasota County homeowners who want a restoration company with 20-plus years of insurance claims experience and documented after-hours availability.
Best for
- Homeowners in Bradenton, Lakewood Ranch, or Sarasota dealing with mold after water damage or a storm.
- Buyers who want one company to handle testing, remediation, and insurance paperwork under one roof.
- Homeowners filing an insurance claim who need a contractor familiar with adjuster workflows and direct billing.
- People who need a same-day or weekend response for an active water leak or mold discovery.
- Condo or apartment residents unsure whether they actually have a mold problem and want a straight answer before committing to remediation.
About this company
911 Mold Pros operates out of Bradenton, Florida, covering Manatee and Sarasota counties. They handle mold assessment, mold remediation, water damage mitigation, fire damage, and storm damage for both residential and commercial properties. Their Google category is water damage restoration, but mold work dominates their reviews.
911 Mold Pros uses infrared camera technology for inspections and moisture detection equipment for drying assessments. They run containment with negative air pressure, HEPA filtration, and antimicrobial treatments. The website claims a 60-minute response time and 24/7 emergency availability, and multiple reviewers confirm Brian answering calls on evenings and weekends. They assign a project manager to handle insurance communication and bill carriers directly.
Brian Hatfield owns the company and handles most customer-facing work personally. Several reviewers note his background in insurance, which he uses to guide homeowners through the claims process. The company has been operating for over 20 years and holds IICRC certification and EPA Lead Safe Firm credentials. They are members of the Lakewood Ranch Business Alliance.
A perfect 5.0 across 38 Google reviews is unusual for any restoration company. The volume is modest, but the consistency is striking. Multiple reviewers describe situations where Brian told them no work was needed and did not charge for the visit.
Services
Service area
911 Mold Pros is headquartered in Bradenton, Florida. They serve Manatee and Sarasota counties, listing specific coverage in Parrish, Palmetto, Bradenton, South Bradenton, Bayshore Gardens, Lakewood Ranch, Sarasota, Fruitville, Bee Ridge, Gulf Gate Estates, Myakka City, Edgeville, Laurel, Venice, South Venice, North Port, Murdock, Port Charlotte, and Englewood.
Review consensus
Brian Hatfield is named in the vast majority of reviews. Reviewers consistently highlight his honesty: Doug Brzostowski, Lucille Tambe, Fernando Garcia Juarez, Jen Rew, and Rhonda Sandberg each describe situations where Brian told them no work was needed and did not charge. Alex Clark, a Local Guide with 42 reviews, calls the team knowledgeable and affordable. Morgan Courtley describes Brian answering the phone at 8:45 on a Saturday night. Matt S, a Local Guide with 48 reviews, praises Brian for rearranging his schedule to accommodate a family with young children. Perry credits the team with running extra air quality tests for a child with respiratory issues. Multiple reviewers single out responsiveness and willingness to educate rather than upsell.
0 found across 38 total reviews at 5.0★. No 1-star or negative reviews exist in the last 18 months. The review record across all 38 reviews at 5.0 stars contains no complaints to analyze.
The review pattern suggests a small, owner-operated company where Brian handles most jobs personally. This explains both the high satisfaction and the modest review count. Several reviews come from referrals by realtors and other contractors, particularly Stuart Lawrence (a Lakewood Ranch realtor who left two reviews). Nicolas Alzate, who appears to be in the insurance or property management space, describes referring Brian to clients for sewage backups, pipe leaks, roof leaks, and fire claims. The company builds business through professional referral networks rather than high-volume marketing.
Brian Hatfield (owner -- consistently praised for honesty, responsiveness, and knowledge). Garis (team member -- mentioned once by Sacarias Frias for water damage cleanup).
With zero negative reviews and a pattern of Brian turning away unnecessary work, 911 Mold Pros has earned strong trust from its existing customers. Ask for Brian directly. Because the company does both testing and remediation, get clarity up front on how they handle the Florida-mandated separation between assessment and remediation, and whether a third-party assessor will be involved.
Keep in mind
- 911 Mold Pros does both mold testing and mold remediation. Florida law requires a separate, independent company to conduct the mold assessment before remediation begins. Their mold assessment page acknowledges this separation, but the fact that they offer both services means you should confirm who performs your assessment and whether that person is independent from the remediation crew.
- Their service area stretches from Parrish down to Englewood and Port Charlotte. That is roughly 80 miles of coastline. Ask about response times and crew availability for the southern end of that range.
- With 38 reviews and a perfect 5.0, the review volume is relatively low for a company claiming 20-plus years in business. The reviews that exist are uniformly positive, but the sample is small.
- The website leans heavily on water damage services. If your issue is mold without a recent water event, confirm they handle standalone mold assessment and remediation with the same priority.