Provider profile

Suncoast Electric and Air

Boynton Beach, FL / 4.9 rating / 364 reviews / Water damage restoration service

SE

Provider snapshot

What this listing says

Palm Beach County homeowners who need mold remediation handled alongside electrical, plumbing, or HVAC repairs by a single multi-trade contractor operating out of Boynton Beach since 1949.

Multi-trade restoration24/7 emergency responseIn-house rebuild
Base location Boynton Beach, FL
Provider type Restoration company
Public reviews 4.9 from 364 reviews

Best for

  • Boynton Beach and Palm Beach County homeowners dealing with water damage that has led to mold, who want one contractor to handle dryout, remediation, and rebuild.
  • Homeowners who need 24/7 emergency response for sudden mold discovery or water intrusion, since Suncoast dispatches around the clock and reviewers confirm fast after-hours arrival.
  • Properties where mold remediation will require follow-up electrical, plumbing, or HVAC work, since Suncoast holds trade licenses for all three.

About this company

Suncoast Electric and Air is a multi-trade home services company based in Boynton Beach, Florida, that has operated in Southeast Florida since 1949 across three generations. Mold is one piece of a much broader business. Their core identity is electrical and HVAC work, with mold remediation, mold testing, water damage restoration, plumbing, and general contracting added to the roster. They hold separate Florida state licenses for mold remediation (MRSR1443) and mold assessment (MRSA1645), plus a general contractor license and electrical contractor license.

The main differentiator is the multi-trade scope. If a pipe burst causes water damage that leads to mold that damages drywall and electrical wiring, Suncoast can handle the plumbing repair, water extraction, mold remediation, drywall replacement, and electrical rewiring under one contract. Their website lists HEPA filtration and dehumidification as part of their remediation process, and they carry NORMI certifications for indoor air quality assessment, mold inspection, and protocol writing. They claim IICRC credentials on their mold remediation page.

Services

Mold remediationmold testingmold inspectionwater damage restorationwater extractionstructural dryingstorm damage restorationsanitizing and cleaningair quality testingair purificationUV light installationAC installation and repair

Service area

Headquartered at 3010 SW 14th Pl in Boynton Beach, Florida. Serves Palm Beach and Broward counties, listing over 30 cities including Boca Raton, Delray Beach, West Palm Beach, Jupiter, Fort Lauderdale, Coral Springs, Pompano Beach, Hollywood, and Port St. Lucie. That is a large geographic footprint spanning roughly 80 miles of coastline. Confirm response time for locations at the edges of this range.

Review consensus

What reviewers praise

Greg Sinclair (also referred to as Gregory) dominates the review landscape. Across dozens of reviews, customers praise his punctuality, knowledge, and willingness to explain the problem and offer options. Norbert gets repeated mentions for panel installations and is described as friendly and capable. Alex draws praise for troubleshooting skills, especially on weekend and emergency calls. Heather in the office is named multiple times for handling after-hours scheduling and walking customers through the permitting process. Omri is praised for persistence on difficult repairs. Rye, Tam, Ray, and James each get individual positive mentions. Multiple reviewers highlight same-day or next-day response, including late-night and weekend dispatches.

What low reviews reveal

3 found across 364 total reviews at 4.9★. Viktor & Darcie Cakaric (March 2026) paid a $250 emergency fee plus $135 for troubleshooting, but the technician did not fix the problem and could not diagnose the issue. They also reported difficulty reaching the company afterward, describing the phone system as AI-driven with no path to a live person. Randy Bello (December 2025) was charged $317 for a single junction box install that took under five minutes, calling it predatory pricing. The owner responded with a detailed breakdown of costs including licensing, insurance, code compliance, and warranty, noting the price was approved upfront. Claudia Meyer (March 2025, 12 reviews, 1 like) had Gregory replace one GFI outlet for $125 total. Two weeks later the outlet stopped working. She says the company would not honor a return visit despite confirming the appointment. The owner response states they offered to return at no charge if the issue was related to the original repair and that the outlet tested correctly at install with photo documentation.

Pattern worth noting

All three 1-star reviews are about electrical work, not mold or water damage. Two of the three center on pricing for small electrical tasks where the customer felt the charge was disproportionate to the time spent. The owner responds to negatives with detailed, personalized replies that cite specific facts rather than templates. That is a positive signal for accountability, though the pricing complaints suggest the company's rate structure may surprise customers expecting handyman-level pricing for quick fixes.

Named staff

Greg Sinclair / Gregory (electrician/technician — praised in 20+ reviews for punctuality, knowledge, clear explanations, and professionalism; one negative from Claudia Meyer about a GFI outlet that stopped working). Norbert (electrician — praised repeatedly for panel installations). Alex (electrician — praised for troubleshooting, weekend availability, and patience explaining issues). Omri (technician — praised for persistence and knowledge on complex repairs). Heather (office/scheduling — praised for after-hours responsiveness and permit guidance). Rye (technician — praised for efficiency and attitude). Tam (electrician — praised for punctuality and professionalism). James (technician — praised for wall repair and ceiling fan installation). Jeremy (coordinator — praised for fast emergency callback and communication). Ray (technician — praised for panel replacement). Jon (technician — praised for reliability). Chris (technician — praised for water damage response). Mr. Miller (technician — praised for mold-related work). Mr. Bye (technician — praised for mold-related work).

Bottom line

At 4.9 stars across 364 reviews, Suncoast has an unusually strong rating for a company this size. Ask for Greg Sinclair if you want the technician most consistently praised by customers. For mold-specific work, request details on which team members handle remediation versus electrical, since most reviews reference electrical jobs. Get a written scope and price estimate before work begins, especially for smaller tasks where past customers have reported sticker shock.

Keep in mind

  • They do both mold testing and mold remediation. That is a conflict of interest. The company that assesses your mold problem should not be the same one paid to fix it. Get an independent mold assessment before authorizing remediation.
  • Mold is not their primary trade. The overwhelming majority of their 364 Google reviews are for electrical work. If you have a mold-only situation with no related water or structural damage, a mold-focused firm may be a better fit.
  • Three recent 1-star reviews describe pricing disputes on electrical jobs. One reviewer was charged $317 for a junction box installation that took five minutes. Another paid $125 for a single outlet replacement that stopped working two weeks later. The owner responded to both with detailed explanations of pricing structure, but the pattern of sticker shock on small jobs is worth noting.
  • Their service area spans 30-plus cities across Palm Beach and Broward counties, from Jupiter to Hollywood. Confirm response times for locations far from their Boynton Beach office.