Provider profile
Flash Restore
Provider snapshot
What this listing says
Boca Raton and Palm Beach County homeowners or condo owners dealing with water damage that has turned into a mold problem, where having one company handle both speeds up recovery.
Best for
- Palm Beach or Broward County homeowners who need both water damage cleanup and mold remediation handled by the same crew without coordinating multiple contractors.
- Condo owners in highrise or multifamily buildings where containment setup and daily communication with management matters.
- Property managers running large renovation or maintenance projects who need a single vendor for water intrusion, mold, and duct cleaning on call.
- Homeowners filing insurance claims who want a company that builds documentation packets with daily photos, moisture readings, and equipment logs.
- Anyone dealing with a biohazard event like sewage backup or contaminated flooding who needs same-day emergency response.
About this company
Flash Restore is a Boca Raton-based restoration company that handles both water damage and mold remediation across Palm Beach and Broward Counties. Owner Donald Brodsky founded the company in 2015 after years of fielding emergency calls through his flooring business, House of Floors. That origin shows in the company's identity: they position themselves as an indoor environmental remediation outfit, not a general contractor who happens to do mold work.
What stands out is the breadth of in-house capability. They handle water extraction, structural drying, mold remediation, HVAC and duct cleaning, biohazard cleanup, odor control, insulation removal, and roof tarping. Their mold process includes containment with negative airflow, HEPA vacuuming, and anti-microbial wipe-downs. They also build insurance documentation packets with daily photos, moisture mapping, and equipment logs, which matters if you are filing a claim.
Brodsky holds IICRC certifications across multiple specialties (water damage, odor control, applied microbial, commercial drying, applied structural drying) and the company is NORMI-accredited through ACAC. They also carry a Florida State Mold Remediator license, a biomedical waste transporter license, and an air conditioning contractor license through their sister company Flash Air Care. The Flash Cares Foundation suggests some community involvement, though the website does not detail its activities.
With 4.9 stars across 42 Google reviews and no negative reviews in the recent window, the rating is strong. The review volume is modest, but the consistency is notable. Nearly every reviewer with text mentions Donald by name, which suggests the owner stays directly involved in jobs rather than delegating to an office layer.
Services
Service area
Flash Restore is headquartered in Boca Raton, Florida. They serve Palm Beach and Broward Counties. Their website claims broader South Florida coverage, but the service area page specifically names only those two counties.
Review consensus
Donald, the owner, is mentioned by name in the majority of reviews. Reviewers consistently highlight his direct involvement: same-day site visits, personal phone calls during emergencies, and daily progress updates. Woody and Nick are praised by Terri Perlini for keeping her informed at every step. Joe is named by multiple reviewers for being caring and informative during water emergencies. Michael is mentioned by Cheryl Runsdorf for providing a fast estimate and completing work promptly. Reviewers frequently mention fast response times, with several noting the crew arrived within one to two hours of the initial call. The communication pattern comes up in nearly every review: daily updates, clear explanations, and responsiveness to follow-up questions.
0 found across 42 total reviews at 4.9★. No recent negative reviews to evaluate. Without critical feedback, there are no complaint patterns to report.
The review timeline clusters heavily in 2020-2021, with a gap in recent activity. This may reflect a shift in how the company generates reviews rather than a change in service quality, but it limits what can be assessed about current operations. Several of the 5-star reviews come from single-review accounts, which is common for restoration companies where the reviewer is a one-time emergency customer.
Donald (owner — consistently positive, praised for hands-on involvement and fast response). Woody (technician — positive, praised for being helpful and keeping customers informed). Nick (technician — positive, praised for respectfulness and communication). Joe (technician — positive, praised for being caring and informative during emergencies). Michael (technician — positive, praised for fast estimates and prompt work). Neil (staff — positive, praised for honest assessments and attentive follow-up). Erin (staff — positive, mentioned for team leadership and reputation).
With zero negative reviews, there is nothing specific to warn about from the review data. Ask for Donald by name if you want the owner involved in your project. Confirm response times and crew availability for your specific timeline, since the review trail has thinned in recent years.
Keep in mind
- Flash Restore does both mold testing (evaluation and moisture testing) and mold remediation. That is a conflict of interest. Their website mentions using an independent third-party assessor for formal mold assessments, which is the right approach, but you should confirm they will not be the ones writing the protocol they then execute.
- The review volume is low at 42 reviews over roughly eight years. That means fewer data points to judge consistency, especially for recent work.
- They claim to serve all of South Florida but specify Palm Beach and Broward Counties on their service area page. If you are outside those two counties, confirm coverage and whether travel fees apply.
- Most reviews date from 2020-2021. There is only one review from the last 18 months. The company may still be active and strong, but the recent review trail is thin.