Provider profile
DC Restoration Services
Provider snapshot
What this listing says
Boca Raton homeowners dealing with water damage or mold who want a family-run restoration company that also covers Fort Myers and Cape Coral.
Best for
- Boca Raton residents who need mold remediation or water damage restoration from a local, family-run operation.
- Homeowners in Fort Myers or Cape Coral who want a company that handles both the damage and the insurance documentation.
- Commercial property managers who need storm damage response with 24/7 emergency availability.
- Anyone dealing with water damage who values same-day equipment setup and a crew that cleans up after themselves.
About this company
DC Restoration Services is a family-run restoration company based in Boca Raton, Florida, handling mold remediation, water damage, fire damage, and storm response for both residential and commercial properties. They also offer hoarding cleanup and odor removal. Their headquarters sits on NW Madrid Way, but they send crews to Fort Myers, Cape Coral, Punta Gorda, and Port Charlotte as well.
On the mold side, they handle both inspection and remediation. Their website describes an intensive process that includes containment to prevent spread, dehumidification, and air purification. They claim technicians with over 15 years of experience in remediation. The company displays an ACAC badge on its website. They also emphasize insurance documentation support, offering to help clients file claims and provide the paperwork insurers need.
The company has been operating for over 7 years and describes itself as family-run. A testimonial on their website names Doug as the owner or lead, calling him communicative and reliable. They staff what appears to be a mostly bilingual team, based on reviewer names and the tone of several reviews.
With a 4.6-star rating across 42 Google reviews, DC Restoration sits in solid territory but not at the top of the range. The two recent 1-star reviews both center on billing disputes with insurance, which is worth factoring in.
Services
Service area
Headquartered in Boca Raton, Florida. DC Restoration lists service areas including Fort Myers, Cape Coral, Punta Gorda, and Port Charlotte. That covers a wide swath of southwest and southeast Florida, roughly 170 miles apart, so confirm crew availability for your location.
Review consensus
Reviewers consistently highlight clear communication and clean jobsites. Michael Taylor is singled out for explaining the mold remediation process and making homeowners feel supported. Sean appears in four positive reviews for plumbing-adjacent work like drain clearing and toilet repair, with reviewers calling him polite and competent. Jean Piero draws praise for punctuality and efficiency with drying equipment. Gleidson is noted for quality work and organized cleanup. Douglas (Doug) is described as communicative and fairly priced by a longtime reviewer. Gigi and Evandro are praised together for being helpful and respectful. Multiple reviewers mention that crews show up on time and leave the workspace cleaner than they found it.
2 found across 42 total reviews at 4.6★. Both complaints follow the same pattern: the company placed drying equipment (dehumidifiers, fans) that the reviewer felt was unnecessary, then submitted a large insurance claim. Daniel P says DC Restoration tarped his roof and dropped off dehumidifiers, then charged his insurance over $20,000 and pursued him when the insurer paid less. He says he was left in the dark about what they were doing. Anisha Gulati describes a similar experience with a small dishwasher leak: multiple fans placed, holes made in kick plates, and a public adjuster sent in to file a $50,000 claim. She says pricing was never disclosed upfront and accuses the company of trying to pocket 20% of the claim. Both reviewers describe feeling pressured to continue with work they did not authorize at the scale billed.
The two negative reviews, filed about 10 months apart by unrelated reviewers, describe nearly identical scenarios: equipment placed quickly, large insurance claims filed, and the homeowner caught off guard by the bill. This looks like a pattern rather than two isolated incidents. The 0% owner response rate on these complaints means the company has not publicly addressed either allegation, which makes it harder to assess their side of the story.
Michael Taylor (technician/restoration lead — positive). Sean (technician — positive, named in 4 reviews for plumbing and drain work). Jean Piero (technician — positive, noted for drying equipment setup). Gleidson (technician — positive, praised for quality and organization). Douglas/Doug (owner or lead — positive). Gigi (staff — positive). Evandro (staff — positive). Alberto (technician — positive). Peterson (technician — positive). Steven (technician — positive). Daniel (technician — positive, named alongside Sean and Jean Piero). Anthony (technician — positive).
Ask for Michael Taylor if you need mold work or Sean for plumbing-related water damage. Get a written estimate with line-item costs before any equipment is placed, and confirm exactly what will be submitted to your insurance. The billing disputes in the 1-star reviews are specific enough to warrant caution, but the volume of positive reviews suggests the day-to-day crews do solid, clean work.
Keep in mind
- DC Restoration does both mold inspection and mold remediation, which creates a financial conflict of interest. The company that finds the mold also profits from removing it. Consider getting an independent inspection before committing to their remediation work.
- Both recent 1-star reviews describe disputes over insurance billing, with reviewers saying the company placed equipment (dehumidifiers) they felt was unnecessary and submitted inflated claims. Get a written scope and cost estimate before work begins.
- The owner has not responded to either of the two recent negative reviews, which means there is no public rebuttal or context from the company on these billing complaints.
- They claim to serve areas from Boca Raton to Fort Myers, which is roughly 170 miles apart. Confirm response times and crew availability for your specific location before booking.