Provider profile

All Restored

Camden, DE / 4.6 rating / 53 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Dover-area homeowners dealing with water damage that has led to mold, who want one company to handle mitigation, remediation, and rebuild under a single insurance claim.

In-house testing & remediationFull rebuild after damage24/7 emergency response
Base location Camden, DE
Provider type Restoration company
Public reviews 4.6 from 53 reviews

Best for

  • Homeowners in Dover, Camden, Smyrna, or Middletown who need mold remediation tied to a water damage event and want one company to handle the full scope.
  • Property owners with active insurance claims — All Restored works directly with insurers and structures intake around claim numbers.
  • Commercial property managers in central Delaware or Maryland's Eastern Shore who need mold cleanup in offices or retail spaces.
  • Anyone dealing with a weekend or after-hours mold emergency — the company staffs a live operator 24/7 and multiple reviewers confirm off-hours response.

About this company

All Restored is a full-service restoration company headquartered in Camden, Delaware, just outside Dover. Mold remediation is one of several services alongside water damage, fire damage, storm damage, and structural rebuild. They handle both residential and commercial properties, and their intake form asks for insurance company and claim number upfront — a sign they route most work through insurance claims.

On the mold side, they use moisture meters and thermal imaging to find hidden moisture, HEPA filtration during containment, and antimicrobial fogging for treatment. They also do their own clearance air testing after remediation. Their FAQs page states the team is IICRC-certified. For odor issues, they use hydroxyl generators and ozone treatment. The rebuild capability means they can tear out damaged drywall, insulation, or flooring and replace it in-house rather than handing you off to a separate contractor.

Dallas, the owner, started the company in 2008. The website claims a 94% customer satisfaction rate and a 1-2 hour emergency response time. Multiple reviewers confirm fast response — one describes Mike Horseman arriving after hours for an assessment, another notes a crew dispatched over Memorial Day weekend.

With 53 Google reviews and a 4.6-star rating, the review volume is modest but steady. The rating is solid for a restoration company, where insurance-driven timelines and scope disputes tend to pull scores down.

Services

Mold remediationmold testingmold inspectionwater damage restorationfire damage restorationstorm damage restorationstructural rebuild and repairboard-up and tarpingdehumidificationcontents cleaninginsurance claims assistance

Service area

All Restored is headquartered in Camden, Delaware, near Dover. They list service coverage across central and southern Delaware — Bear, Dover, Georgetown, Lewes, Middletown, Milford, and Smyrna — plus Centreville and Easton on Maryland's Eastern Shore. The Delaware coverage is plausible from a Camden base, but the Maryland towns are 45-60 minutes away, so confirm response times if you are on the Eastern Shore.

Review consensus

What reviewers praise

Mike Horseman is the most frequently named employee, praised by at least five reviewers for fast response, clear communication, and hands-on project management. Justin Vega gets consistent praise as a project manager — multiple reviewers call him responsive and easy to work with. Casey, Kyle, Jake, Doug, Shawn Osborne, Wes Morris, and Sergio also receive positive mentions. Reviewers consistently highlight two themes: quick dispatch (including after-hours and holiday weekends) and end-to-end project management where one person stays accountable from mitigation through rebuild. Brandon Hatton, a Local Guide with 18 reviews, specifically praised the company for recommending a cheaper solution rather than upselling.

What low reviews reveal

1 found across 53 total reviews at 4.6★. The single recent 1-star review from Richard Powell (November 2025) contains no text and no owner response. The reviewer has zero other Google reviews, is not a Local Guide, and received no likes. Without any detail, it is impossible to assess what went wrong. The company did not respond to it.

Pattern worth noting

Nearly every substantive review mentions water damage, fire damage, or storm damage — not mold specifically. This tracks with their Google category (water damage restoration) and suggests mold remediation is typically a secondary service triggered by a water event rather than a standalone offering. The owner response rate on the single recent negative review is 0%, but with only one textless negative in 18 months, there is not enough data to draw conclusions about how they handle complaints.

Named staff

Mike Horseman (project manager / field lead — praised by at least 5 reviewers for responsiveness and hands-on management). Justin Vega (project manager — praised by at least 4 reviewers for communication and quality). Casey (unspecified role — praised for ease of coordination). Kyle (project manager — praised as an advocate during remodel). Jake (project manager — praised for knowledge and diligence on a commercial fire job). Dallas (owner — praised for personal involvement). Doug (logistics manager — praised for service). Sam Sweeney (unspecified role — praised alongside Mike Horseman). Shawn Osborne, Wes Morris, Mike Kibler (team members — praised as a group for efficiency). Sergio (crew lead — praised for hard work on a first-floor restoration).

Bottom line

All Restored is a well-regarded restoration company with strong project management, particularly from Mike Horseman and Justin Vega. Ask for one of them by name if your job involves mold after water damage. Since they do both testing and remediation, get a second opinion on the mold assessment scope before signing off on the work plan.

Keep in mind

  • All Restored does both mold testing and mold remediation. That means the same company deciding you have a mold problem is the one billing to fix it. Consider getting an independent mold test before committing to their remediation scope.
  • Mold is not their primary identity. Their Google category is water damage restoration, and most reviews reference water or fire jobs. If you need a mold-only specialist, this is a generalist restoration company that also does mold.
  • They claim service areas across Delaware and into Maryland's Eastern Shore. If you are in Georgetown, Lewes, Bear, Centreville, or Easton, confirm response times — their office is in Camden.
  • The website mentions free inspections and estimates, but the contact form asks for insurance details. Clarify upfront whether your job will be scoped for insurance or out-of-pocket, as the pricing approach may differ.