Provider profile
All Dry Services of Shelton
Provider snapshot
What this listing says
Shelton-area homeowners dealing with basement water damage or mold who want a franchise-backed restoration company with three Connecticut offices and 24/7 response.
Best for
- Homeowners in the Shelton, Stamford, or Berlin areas who need water damage and mold handled by one company under one contract.
- Property owners dealing with basement flooding or crawl space mold who want a team that has drawn specific praise for fair pricing on large crawl space jobs.
About this company
All Dry Services of Connecticut is an All Dry franchise based in Shelton that handles water damage, mold, fire, and storm restoration across the state. They run three offices — Shelton, Stamford, and Berlin — and claim coverage for over 200 Connecticut towns. Owner Ernest Cloutier previously served as Chief Risk Officer and General Manager of a $4 billion global business before starting this franchise.
The mold side of the operation includes inspection, remediation, and air quality testing. Their website describes a process using containment barriers, negative air pressure, HEPA filtration, and antimicrobial treatments. They also do thermal imaging for moisture detection and structural drying with industrial dehumidifiers. They state they never use subcontractors — all work goes through their in-house team, which includes a General Manager (Cameron Montie), a Project Manager (Mike), and a Lead Technician (Cody).
Services
Service area
Headquartered in Shelton, CT with additional offices in Stamford and Berlin. They claim statewide coverage across Connecticut, listing over 200 towns including Hartford, New Haven, Bridgeport, Waterbury, Fairfield, Glastonbury, and Norwalk. The statewide claim from three offices is ambitious — confirm response time for locations far from these hubs.
Review consensus
Cody stands out as the most-mentioned team member, praised across five reviews for communication during storm mitigation jobs, fair pricing on a 2,000-square-foot crawl space, same-day basement water response, and careful handling of belongings. Cameron draws praise for responsiveness and coordinating a complex water damage project for an out-of-country homeowner in Milford. Ernie is called out by name in three reviews for hands-on involvement in basement flood recovery. Sheila in the office gets credit for same-day scheduling. Mike is praised for answering questions and setting expectations during estimates. Multiple reviewers highlight fast turnaround and cleanup after the job.
0 found across 15 total reviews at 4.9★. No 1-star reviews exist in the recent record. With only 15 total reviews, the absence of negatives is notable but the sample is small.
The review base is almost entirely from early 2026, suggesting the business is relatively new or recently rebranded under the All Dry franchise. Several reviews are from single-review accounts, which is common for new businesses but limits how much weight the overall rating carries.
Cody (lead technician — praised for communication, fair pricing, and careful work across five reviews). Cameron Montie (general manager — praised for responsiveness and project coordination). Ernie/Ernest (owner — praised for hands-on involvement in three reviews). Sheila (office manager — praised for same-day scheduling). Mike (project manager — praised for clear estimates and answering questions). Mark (crew member — praised for water cleanup courtesy). Jovanny (technician — praised for responsiveness and clear communication).
This is a new-ish franchise operation with a small but uniformly positive review record. Ask for Cody on mold and water jobs — he draws the most consistent praise. Get an independent mold test before agreeing to their remediation scope, and confirm response time if you are outside the Shelton-Stamford-Berlin triangle.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding you have a mold problem is the one billing you to fix it. Consider getting an independent mold test before committing to their remediation work.
- They claim to serve over 200 towns across all of Connecticut from three offices. If you are in a remote corner of the state, confirm actual response time for your location before booking.
- With only 15 Google reviews, the track record is thin. The rating is strong at 4.9 stars, but there is not enough volume to reveal patterns that would show up with more history.
- This is a franchise operation — locally owned but operating under the national All Dry brand. Franchise quality can vary by location.