Provider profile
Elements of Restoration
Provider snapshot
What this listing says
Thornton and Denver-area homeowners dealing with water emergencies who want a multi-state restoration company with IICRC credentials and 24/7 dispatch across six locations.
Best for
- Denver and Thornton homeowners who need same-day water extraction with IICRC-credentialed technicians
- Property owners in Houston, Nashville, or Myrtle Beach who want a single restoration company across multiple locations
- Commercial building managers needing 24/7 emergency response for water or fire damage
- Homeowners who want a restoration company that handles the insurance claim paperwork directly
About this company
Elements of Restoration runs out of Thornton, Colorado, but operates across six locations in four states: Denver and Thornton in Colorado, Houston and Bay City in Texas, Nashville in Tennessee, Myrtle Beach in South Carolina, and Rock Springs in Wyoming. Their primary identity is water damage restoration, though they also handle fire damage, mold removal, trauma cleanup, and marijuana grow-house remediation. They hold IICRC credentials and claim a 45-to-60-minute response window.
The multi-location footprint is the standout feature here. Most restoration companies serve one metro area. Elements covers markets from the Colorado Front Range to the Gulf Coast to the Carolinas. Their website describes using commercial-grade dehumidification, HEPA filtration, and antimicrobial treatments. They also do home remodels, outdoor decks, and emergency board-ups, which means mold work sits alongside a broader construction and restoration operation.
The company was founded in 2018 and employs between 10 and 50 people according to their Trustindex listing. They describe themselves as locally owned and list an A+ BBB rating. The email address (elementsofcolorado@gmail.com) and original phone number tie back to the Colorado operation, suggesting that is the home base even as they have expanded.
4.7 stars on Google with 73 reviews is solid. Only one review at 3 stars or below appeared in the last 18 months, and that complaint was too vague for the owner to even locate the job in their records. The volume of five-star reviews naming specific technicians suggests the Colorado operation, at least, delivers consistent service.
Services
Service area
Headquartered in Thornton, Colorado (also serving Denver). Additional offices in Bay City and Houston, Texas; Nashville (Antioch), Tennessee; Myrtle Beach, South Carolina; and Rock Springs, Wyoming. Texas coverage extends to Sugar Land, Pearland, Katy, Pasadena, and surrounding communities. South Carolina coverage includes Murrells Inlet, Surfside Beach, North Myrtle Beach, and Conway. The six-location, four-state footprint is unusually broad for a company of 10-50 employees.
Review consensus
Keith is the most frequently named technician, praised in at least seven reviews for responsiveness, clear communication, and thoroughness during water damage assessments. Casey appears in more than a dozen reviews spanning 2019 through 2025, with multiple reviewers noting his willingness to respond at odd hours (one caller reached him at 3 AM) and his ability to explain the restoration process in plain language. Mike is mentioned alongside Keith for on-time arrivals and knowledgeable inspections. William drew a "10/10 would use again" from a Local Guide reviewer. Several reviewers highlight same-day or sub-hour response times, and multiple property owners with repeat flooding events came back to the same company.
1 found across 73 total reviews at 4.7★. The sole recent negative is sparse on detail. Brooklyn NCDS wrote only that the review was "based on experience with work in my home" and stated they were "not a competitor." No specifics about what went wrong, no named staff, no timeline. The owner responded asking for identification so they could look into the job, suggesting they could not match the reviewer to a completed project. The reviewer has 9 Google reviews and is not a Local Guide, with zero likes on this review.
The praise pattern is heavily weighted toward the Colorado operation. Nearly all named staff (Keith, Casey, Mike, William, Logan, Lyn, John) appear in reviews that reference Denver-area work. Very few reviews mention the Houston, Nashville, or Myrtle Beach locations by name. This raises a question about whether the service quality is consistent across all six markets or concentrated in the home-base Colorado operation.
Keith (technician/project manager — praised repeatedly for fast response, clear communication, and detailed inspections). Casey (technician/manager — praised across many reviews from 2019-2025 for responsiveness, 3 AM availability, and remodeling work). Mike (technician — praised for punctuality and knowledge during mold and water damage inspections). William (team lead — praised for attentive property care). Javier (technician — praised for water damage work and teamwork with Keith). Logan (technician — praised for mold assessment and knowledge). Lyn/Lynn (coordinator/manager — praised for being informative and responsive). John (technician — praised for helping a neighbor without a scheduled appointment). Ryan (technician — praised for water damage cleanup). Patrick, Cesar, Octavio (technicians — praised as part of a flood response team).
The Colorado reviews tell a strong story: fast response, named technicians who communicate well, and repeat customers. If you are in the Denver or Thornton area, ask for Keith or Casey by name. If you are calling one of the satellite locations, ask who specifically will be on your job and whether they are full-time local staff or traveling crews.
Keep in mind
- They operate six locations across four states. Ask which crew will handle your job and where they dispatch from, since response times will vary by market.
- Their Google listing is based in Thornton, CO, but they claim service areas from Wyoming to South Carolina. Confirm they have a local team in your area before booking.
- Mold removal is one service among many (water, fire, remodeling, decks). This is not a mold-focused operation. Ask how many mold jobs they handle per month.
- The website lists different phone numbers for different locations. Make sure you call the number for your specific market to reach the right dispatch.