Provider profile
Voda Cleaning & Restoration of Colorado Springs
Provider snapshot
What this listing says
Colorado Springs and Monument homeowners dealing with water damage that has turned into mold, where having one company handle both extraction and remediation under a single insurance claim matters.
Best for
- Colorado Springs and Monument homeowners who need mold remediation tied to a water damage event, especially when filing an insurance claim.
- Property managers and commercial tenants dealing with mold in office buildings, schools, or retail spaces who need minimal disruption to operations.
- Homeowners with attic mold from poor ventilation or roof leaks who want a single company to handle removal and material restoration.
- Buyers on a real estate timeline who need mold remediation completed quickly before a closing date.
About this company
Voda Cleaning & Restoration operates out of Monument, Colorado, serving the greater Colorado Springs area. It is a franchise location of the national Voda brand, which claims over 10,000 five-star reviews across all its offices. The Colorado Springs franchise is owned by Mark Weida, who is hands-on enough to personally respond to negative reviews and occasionally handle field work.
The company's primary identity is water damage restoration, but mold remediation is a significant part of the business. Their website describes a process that includes inspection, containment, removal, and restoration. They mention IICRC certification for their technicians, use air scrubbers, and offer attic mold removal as a distinct service. They also handle insurance claims directly, which can simplify the process but means you should verify scope independently. One genuinely unusual detail: Colorado law requires mold testing from an independent agency before a remediation company can begin work, and Voda's owner has cited this in public responses. So while they do offer mold inspection, the actual pre-remediation test must come from a third party.
The franchise model is worth understanding. Voda's website references "over 10,000 five-star reviews" and a nationwide presence, but the Colorado Springs location has 145 Google reviews on its own listing. The local team includes technicians like Brannen, Cameron, Quinn, and Miciah who show up repeatedly in reviews. Mark Weida is the local owner.
4.9 stars across 145 Google reviews is an unusually strong rating. Most of the praise centers on carpet and floor cleaning rather than mold or water damage specifically, which makes sense given the volume of cleaning work a restoration company handles between emergencies. The negative reviews cluster around pricing surprises on carpet jobs, not remediation quality.
Services
Service area
Headquartered in Monument, Colorado, at 1824 Woodmoor Dr. Serves the greater Colorado Springs area. The website lists Castle Rock as a service area and has a location finder tool suggesting broader regional coverage. Most reviewers appear to be from Colorado Springs and surrounding El Paso County communities.
Review consensus
Brannen (also spelled Brennan, Brandon, and Brannon in reviews) is the standout. He appears in over a dozen positive reviews for carpet cleaning and is consistently described as fast, knowledgeable, and willing to explain his process. Cameron gets praise for responsive water damage work, arriving within the hour on an emergency basement flood. Quinn is noted for cleaning and sanitizing work alongside other techs. Mark Weida, the owner, shows up both as a field tech on carpet jobs and as someone who personally handles emergency calls, including a same-day sewage response. Miciah earned specific mention for identifying and removing cat urine stains. Several reviewers compare Voda favorably to national chains like Stanley Steemer and Zerorez on carpet softness and stain removal.
6 found across 145 total reviews at 4.9★. Two carpet cleaning customers, Ian Chapman and Sarah Stein, independently describe the same problem: a quoted price that changed significantly when the technician arrived. Chapman was quoted $200, then told that was a minimum and the real price was three times higher. Stein received multiple confirming quotes at one price, then had it doubled on arrival day. One water damage customer, Seth Lappin, describes a $1,500 bill for what he felt was fans pointed at a wall. The owner's response disputes this account in detail, claiming the client broke containment, turned water back on, and never paid. One reviewer, James Caulpetzer, was frustrated by confusion about mold testing availability. The owner's response explains that an after-hours service miscommunicated and that Colorado law prevents them from doing the test themselves. One review from BEN Wise has no text, and the owner says it is not a review for this business.
The pricing complaints both come from carpet cleaning jobs, not restoration or remediation. This suggests the quoting process for routine cleaning may work differently from the emergency and insurance-billed restoration side. The owner responds to most negatives (83% response rate) and often includes detailed factual rebuttals with specifics like recorded phone calls and job timelines. However, the two carpet pricing complaints received the least substantive responses, just a phone number to call. That gap is worth noting: the company engages most when it can dispute the facts, less so when the complaint is about pricing practices.
Brannen (carpet/cleaning technician -- strongly positive across 15+ reviews). Cameron (restoration/cleaning technician -- positive). Quinn (cleaning technician -- positive). Mark Weida (owner, also field technician -- positive). Mark Ciolli (cleaning technician -- positive). Jim (Operations Manager -- neutral, mentioned only in owner response to Caulpetzer). Jessie/Jesse (tile and carpet technician -- positive). Miciah (carpet cleaning technician -- positive). Darryl (rug cleaning -- positive). Jyllisa/Jylissa (water damage -- positive). Tylar (carpet cleaning -- positive). Chris (multiple projects -- positive). Jaylee (worked with Brannen -- positive).
If you are hiring Voda for mold remediation or water damage, the review evidence is thin but positive, and the owner is clearly engaged. If you are hiring them for carpet cleaning, get the all-in price in writing before the tech arrives. Ask for Brannen by name if carpet cleaning is what you need. For mold work, bring your own independent test results and confirm the full scope and cost before they begin.
Keep in mind
- They do both mold inspection and mold remediation. Colorado law requires an independent test before remediation can begin, but the company's own inspection step still creates a conflict of interest. Get your pre-remediation test from an unaffiliated lab.
- Two separate reviewers report carpet cleaning quotes that doubled or tripled when the technician arrived. If you book any cleaning service, get the final price confirmed in writing before the appointment.
- This is a franchise location of a national brand. The "over 10,000 five-star reviews" figure on their website is the corporate total, not this location. The local Colorado Springs office has 145 Google reviews.
- Most of their review volume and praise is for carpet cleaning and floor work, not mold remediation specifically. Mold-specific reviews are limited, so you have less peer feedback to go on for that service.
- The owner responds to most negative reviews and engages with specifics, but two of the carpet pricing complaints received only a generic "call us" reply rather than addressing the pricing discrepancy directly.