Provider profile
Property Craft of Loveland/Fort Collins CO
Provider snapshot
What this listing says
Loveland and Fort Collins property owners who need water damage dried out and any resulting mold handled by a locally managed branch with a named regional manager (Mike Hupp) who shows up personally.
Best for
- Loveland and Fort Collins homeowners dealing with water damage that has led to mold growth, who want one company to handle dryout and remediation.
- Commercial property managers in Northern Colorado who need same-day emergency response for water, fire, or mold events.
- Property owners who need hazardous material work beyond mold, such as asbestos removal or meth lab decontamination, handled by the same company.
About this company
Property Craft is a restoration company with a branch office at 406 S Lincoln Ave in Loveland, Colorado, serving Loveland, Fort Collins, and the surrounding Northern Colorado area. This is one of six locations across Colorado for a company headquartered in Pueblo. Mike Hupp runs the Northern Colorado branch as Regional Manager. The company's primary identity is water and fire damage restoration, with mold remediation and mold inspection as related services. They also handle asbestos removal, meth lab cleanup, biohazard cleanup, and vandalism restoration. They serve both residential and commercial properties.
The mold remediation page on their website describes air scrubbing, HEPA filtration, and targeted cleaning. One reviewer (Tanner Hupp) mentioned Mike bringing infrared cameras to show where water had spread on a commercial remodel. The company offers thermal inspection and imaging as a named service. They also offer 0% financing through a third-party provider (Hearth) and advertise a one-year workmanship warranty. They hold IICRC credentials for water damage restoration and mold remediation, plus state certifications for asbestos (GAC 25041) and meth lab cleanup (ML-F168).
Scott Hinkle and Joshua Sparks founded Property Craft in 2014 in Pueblo. They started in a garage and have grown to six Colorado locations. Scott won the 2023 Pueblo Greater Chamber Business Leader of the Year award. The company is a CORE Group member and a member of the Restoration Industry Association (RIA). Mike Hupp is a Loveland native who won the Loveland Chamber Ambassador of the Month in 2022.
Services
Service area
Headquartered in Pueblo, Colorado, with the Loveland branch at 406 S Lincoln Ave, Suite 10, Loveland, CO 80537. The company operates six offices across Colorado: Pueblo, Pueblo West, Colorado Springs, Loveland/Fort Collins, Greeley, and Longmont/Boulder. This listing covers the Northern Colorado territory centered on Loveland and Fort Collins.
Review consensus
Mike Hupp appears in more reviews than any other employee. Reviewers describe him as responsive, knowledgeable, and personally present on site. Ginna Larson credited Josh with arriving quickly for a suspected water emergency and putting her family at ease. Zach Averill (a Local Guide with 33 reviews) described Mike and his team handling fire, mold, asbestos, and car-impact damage across multiple client projects. Marina Lewallen praised the company for keeping a mold remediation project on schedule so a real estate closing could happen on time. Barbara Gejer named Kevin Rhodes, Brad Merworth, and Mike Hupp together for prompt water damage mitigation in her basement. Multiple reviewers highlight same-day response and honesty about whether the problem is as bad as the homeowner feared.
0 found across 36 total reviews at 4.9★. No 1-star reviews exist in the recent window. The only sub-5-star review is a 3-star from Tyler C (March 2025), a Local Guide with 103 reviews, who left no review text. The owner responded within a day but used a generic template without addressing any specific issue. The absence of text makes it impossible to identify what went wrong.
The owner response to Tyler C's 3-star review was a generic template that promised a supervisor callback but did not address any specifics, which is the only data point on how Property Craft handles criticism at this location. Several positive reviewers share the Hupp surname or appear to be business contacts rather than residential customers (insurance brokers, contractors who have worked Property Craft jobs). This does not invalidate their feedback but means the residential homeowner sample is smaller than 36.
Mike Hupp (Northern Colorado Regional Manager — praised repeatedly for fast response, knowledge, and personal involvement). Josh/Joshua Sparks (co-owner/CGO — praised for quick emergency response and clear communication). Scott Hinkle (co-owner/CEO — praised for project updates and insurance claim handling). Kevin Rhodes (technician — praised for water damage work). Brad Merworth (technician — praised for water damage mitigation). Alexia (Client Care Coordinator — praised for scheduling a free inspection). Kevin (technician — praised for urgent water leak response by David Mitchell).
Ask for Mike Hupp if you are in the Loveland/Fort Collins area. He is the most frequently named employee and reviewers consistently describe him as personally present. Get an independent mold test before agreeing to remediation since they do both testing and removal. With 36 reviews and only one below 5 stars, the track record at this branch is strong but built on a limited sample.
Keep in mind
- They do both mold testing and mold remediation. That is a conflict of interest. The company that finds mold profits from removing it. Get an independent mold assessment before authorizing remediation work.
- Mold is not their primary service. Property Craft is a water and fire restoration company that also does mold work. If you have a mold-only problem with no water damage involved, a mold-focused firm may fit better.
- This Google listing covers only the Loveland/Fort Collins branch. The company has six locations across Colorado, so make sure you are reading reviews for the branch that will handle your job.
- With only 36 reviews total, the sample is small. The 4.9 rating is strong but can shift quickly with a few negative experiences.