Provider profile
1-800 WATER DAMAGE of Western Colorado
Provider snapshot
What this listing says
Western Colorado property owners dealing with mold tied to water damage who want a single company to handle extraction, drying, and remediation under one insurance claim.
Best for
- Grand Junction, Fruita, Palisade, and Mesa County property owners who need mold remediation after a water event and want one company to manage the full process.
- Homeowners with crawl space mold or water damage — multiple reviews specifically describe work in tight crawl spaces by Damon and Hayden.
- Property owners who want help navigating insurance claims, since this team routinely handles adjuster negotiations.
- Commercial property managers across Western Colorado who need water and mold response for multi-tenant or multi-unit buildings.
- Airbnb and rental property owners in the Fruita and Grand Junction area who need fast turnaround to minimize vacancy.
About this company
1-800 WATER DAMAGE of Western Colorado is a franchise operation based in Grand Junction, backed by BELFOR, the global property restoration company. Owner Seth Washburn runs a crew that handles the full chain from water extraction through mold remediation and fire damage restoration. They are IICRC-credentialed and EPA Lead Safe Certified, and their mold work follows S520 guidelines.
The standout here is the water-to-mold pipeline. They show up for the initial water emergency with thermal imaging cameras and truck-mounted extraction systems, dry the structure with commercial air movers and dehumidifiers, then handle any mold that develops from the same event. Their commercial water damage page lists specific equipment: infrared cameras for finding moisture behind walls, HEPA air movers, and commercial-grade extraction units. That said, they do both mold testing and remediation, which creates a conflict of interest you should know about.
Seth Washburn is the owner and primary point of contact. Brandon Martinez runs operations day-to-day. Reviews consistently mention Damon, Hayden, Jeremy, and Kai as field technicians. Multiple reviewers mention that the team advocated with their insurance company and handled claim negotiations directly. A local plumber (John Rich) has referred clients to them for years.
4.9 stars across 103 Google reviews with zero negative reviews in the last 18 months is exceptional. That volume in a mid-sized market like Grand Junction suggests a company that has figured out both the work and the customer communication side. Reviews repeatedly cite daily check-ins and weekend visits from Brandon.
Services
Service area
Headquartered in Grand Junction, Colorado at 359 Bonny St. Their core service area covers Mesa County including Grand Junction, Fruita, Palisade, Clifton, and Loma. They claim coverage across all of Western Colorado — Montrose, Delta, Glenwood Springs, Aspen, Durango, Cortez, Telluride, Steamboat Springs, Vail, Craig, Rifle, and Meeker — plus parts of eastern Utah (Moab, Vernal) and northwestern New Mexico (Farmington, Aztec). Response times outside Mesa County will vary.
Review consensus
Brandon Martinez is the most frequently named employee, appearing in roughly a third of all reviews. Reviewers praise his daily on-site check-ins, clear explanations of the remediation process, and willingness to visit on weekends. Seth Washburn is praised for rapid initial response — multiple reviewers mention same-day or within-hours arrival — and for personally managing insurance advocacy. Damon and Hayden are named repeatedly as crawl space technicians who handle tight, difficult spaces. Several reviews specifically highlight insurance claim support, with the team negotiating directly with adjusters on the homeowner's behalf. Communication is the dominant theme: daily updates, step-by-step explanations, and proactive outreach.
0 found across 103 total reviews at 4.9★. (0 found across 103 total reviews at 4.9 stars). No negative reviews exist in the last 18 months. There is nothing to analyze here.
The review pattern reflects a small, tight-knit team where the owner (Seth) personally manages first contact and insurance, the operations manager (Brandon) handles daily client communication, and a consistent pair of technicians (Damon and Hayden) does the field work. This structure means you are likely to deal with the same people throughout your project. Multiple reviews describe the same workflow: emergency call answered quickly, Seth dispatches the crew, Brandon manages the job site with daily visits, Damon and Hayden execute the work. That consistency explains the 4.9 rating — it is a repeatable process, not random quality.
Seth Washburn (owner — consistently positive). Brandon Martinez (operations manager — consistently positive, most frequently named). Damon (field technician — positive, often paired with Hayden on crawl space jobs). Hayden (field technician — positive, crawl space specialist). Jeremy (field technician — positive). Kai (field technician — positive). Daniel (technician — positive, mentioned in older reviews). Scotty (technician — positive, mentioned in older review).
With 103 reviews and a 4.9 rating, there is very little risk here from a service quality standpoint. Ask for Brandon as your project manager if you want the most experienced point of contact. The one thing to watch is the testing-and-remediation conflict — get a second opinion on the mold assessment if the scope seems large.
Keep in mind
- They do both mold testing and mold remediation. That means the same company telling you that you have a mold problem is the one you'd pay to fix it. Consider getting an independent mold test before committing to remediation.
- This is a franchise of a national brand (BELFOR), not a locally founded company. The local team is strong, but corporate policies and pricing structures may differ from independent operators.
- Their claimed service area is enormous — Grand Junction to Durango, Aspen, Steamboat Springs, and even into Utah and New Mexico. Response times will vary significantly depending on distance from their Grand Junction base.
- Mold is not their primary business. They are a water damage restoration company that also does mold work. If you have a mold-only situation without a water event, ask whether their mold assessment process differs.
- The website mentions a Spanish-language page (Español link), but it is unclear how much of the local crew is bilingual.