Provider profile
ECOS Environmental & Disaster Restoration Inc.
Provider snapshot
What this listing says
Glenwood Springs and Roaring Fork Valley property owners dealing with water damage that led to mold, who want a single contractor to handle extraction through remediation across 12 Colorado locations.
Best for
- Roaring Fork Valley and Western Slope homeowners who need water damage and mold handled by the same crew without coordinating multiple contractors.
- Property owners across Colorado's mountain communities who need 24/7 emergency response for water events that risk mold growth.
- Commercial property managers needing a single vendor for asbestos testing, mold remediation, and post-disaster reconstruction.
- Homeowners who want their restoration company to work directly with their insurance adjuster and handle documentation.
About this company
ECOS Environmental & Disaster Restoration is a multi-service restoration company headquartered in Glenwood Springs, Colorado, with 12 offices spanning Grand Junction to Aurora. Mold remediation is one piece of a broader operation that covers water damage, fire damage, asbestos, biohazard, hazmat, and crime scene cleanup. They operate 24/7 with live dispatchers and claim two-hour response times.
On the mold side, their Denver mold abatement page describes a process using containment with negative air pressure, HEPA air scrubbers, antimicrobial treatments, and dehumidification. They hold a general contractor license, so they handle post-remediation reconstruction in-house. They also do mold testing, which creates a conflict of interest worth understanding before you hire them.
ECOS has operated for over 20 years, starting around 2004 in the Aspen area. Reviews reference it as a family-run business. They won the Aspen Chamber of Commerce Business of the Year in 2012 and hold a BBB A+ rating. They are a CDPHE-Certified Asbestos Consulting Firm, and their technicians carry IICRC certification.
Services
Service area
ECOS is headquartered in Glenwood Springs, Colorado, with 12 offices across the state: Grand Junction, Aspen, Basalt, Boulder, Aurora, Denver, Englewood, Parachute, Rifle, Steamboat Springs, and Vail. That covers the Western Slope, Roaring Fork Valley, Front Range, and northern mountain towns. The geographic spread is wide -- roughly 250 miles from Grand Junction to Aurora.
Review consensus
Reviewers consistently highlight fast response times, especially for after-hours emergencies. Sergio Valentin earned praise for keeping a homeowner updated throughout a water damage job. Dan drew a glowing review for a late-evening service call where he put the customer at ease. Kiahna and Zander were praised together for coordinating a sewage backup response and asbestos inspection. Melissa gets mentioned for quick scheduling. Brian Guzman was called a go-to contact by a real estate broker for testing and remediation. Multiple reviewers note that ECOS handled insurance paperwork directly, reducing their stress.
1 found across 59 total reviews at 4.6★. The single recent complaint describes a water damage cleanup where ECOS cut out part of the floor and never patched it, left soggy insulation on top of cabinets and under appliances, and billed insurance for work the customer does not believe was completed. The owner responded with an apology and asked the customer to call, but did not address the specific billing concern.
With only 1 negative review in 18 months out of 59 total, there is no complaint pattern to identify. The cluster of 5-star reviews from October 2019 and March 2021 is notable -- several are text-free and posted within days of each other, which sometimes indicates a review solicitation push. The owner responded to the single recent negative with a personalized but somewhat templated message that did not engage with the billing concern specifically.
Sergio Valentin (water damage technician -- praised for responsiveness and communication). Dan (technician -- praised for late-night emergency response and friendliness). Kiahna (office/dispatch -- praised for coordinating sewage backup response). Zander (asbestos inspector -- praised for knowledge and professionalism). Melissa (office/scheduling -- praised for fast booking). Luis (carpet cleaning -- praised for extra effort on tough stains). Ashley (unknown role -- praised for responsiveness). Brian Guzman (testing/remediation contact -- praised by a real estate broker for honesty and responsiveness). James (team leader -- praised for customer service, referenced as running a family business). Avery (team leader -- praised for handling pipe burst mitigation and insurance coordination). Kris (owner -- praised for weekend carpet cleaning response).
ECOS delivers fast emergency response across a wide Colorado footprint, and reviewers trust the team to handle insurance coordination. Since they do both testing and remediation, bring an independent mold test. Ask for Sergio or Dan if you are on the Western Slope, and confirm your specific location falls within a reasonable service radius before committing.
Keep in mind
- ECOS does both mold testing and mold remediation. A company that tests for mold and then sells you the remediation has a financial incentive to find problems. Get an independent mold test before committing to their remediation scope.
- Mold is not their primary focus. ECOS is a full-service disaster restoration company, and their Google category is water damage restoration. Mold remediation is one of many services, not a specialty.
- They claim to serve 13 cities across Colorado, from Grand Junction to Aurora. That is a massive geographic spread. Confirm response times and crew availability for your specific location before booking.
- One recent reviewer reported unfinished repair work and items billed to insurance that the customer questioned. Ask for a detailed scope of work and walk the site together before final sign-off.