Provider profile

Independent Restoration Services

Elizabeth, CO / 5 rating / 41 reviews / Water damage restoration service

IR

Provider snapshot

What this listing says

Denver-area homeowners dealing with basement water damage or mold that followed a leak, especially if you want the owner on-site and insurance help included.

Testing + remediationInsurance negotiation24/7 emergency responseResidential & commercial
Base location Elizabeth, CO
Provider type Restoration company
Public reviews 5 from 41 reviews

Best for

  • Denver metro homeowners with basement flooding or water damage that needs fast same-day response.
  • Homeowners who want the company owner personally involved in assessing and managing the job.
  • Properties where mold developed after water damage and you need both remediation and the underlying moisture source addressed.
  • Situations where insurance claims feel overwhelming and you want a contractor who will negotiate with your carrier directly.
  • Rental property owners or managers needing a restoration partner for recurring emergency calls across the Denver area.

About this company

Independent Restoration Services operates out of Elizabeth, Colorado, about 45 miles southeast of Denver, but serves the full Denver metro. Owner Cody Brown runs the company and shows up on jobs personally. The Google listing is categorized as a water damage restoration service, and most of the company's review history involves basement flooding, burst pipes, and leak mitigation. Mold remediation is one of three core services alongside water damage and fire damage restoration.

On the mold side, the website describes moisture mapping, air and surface testing, containment barriers, HEPA filtration, air scrubbing, antimicrobial treatment, and post-remediation verification. The company claims IICRC certification for its technicians. They handle insurance claims directly, connecting with carriers on the homeowner's behalf. The website mentions 24/7 availability, and multiple reviewers confirm same-day or same-evening responses.

Cody Brown owns and operates the Denver location. Reviews name Andrew Davie, Tyler, Gage, and Alana as crew members. Several reviewers describe Cody driving long distances to reach them quickly, including a 2-hour drive for an evening assessment and a late-Friday-night call that went until 2 AM. One reviewer noted their estimate came in a couple thousand dollars below two competitors.

A perfect 5.0 rating across 41 Google reviews is unusual. Multiple reviewers are Local Guides with extensive review histories, which adds weight. No one has left a review below 5 stars. For a company doing restoration work, that level of consistency is rare.

Services

Mold remediationmold inspectionmold testingair and surface samplingmoisture mappingwater damage restorationemergency water extractionstructural dryingfire damage restorationsoot and smoke cleanupstorm damage restorationinsurance claim assistance

Service area

Headquartered in Elizabeth, Colorado. Serves Denver and the surrounding metro including Aurora, Lakewood, Thornton, Arvada, Westminster, Centennial, Littleton, Parker, Highlands Ranch, Castle Rock, Broomfield, Golden, and Lone Tree. The website also lists Colorado Springs, Monument, and Fountain to the south, and Erie, Louisville, and Superior to the north. That covers a radius of roughly 80 miles, which is broad for an owner-operated crew.

Review consensus

What reviewers praise

Cody Brown draws praise in the majority of reviews for answering his phone at odd hours, showing up within 45 minutes to 2 hours, and staying on-site until the job is stabilized. Andrew Davie is named in multiple reviews for polite, efficient fieldwork. Alana is praised alongside Andrew for on-time arrival and clear communication. Reviewers repeatedly mention that the crew protects unaffected areas of the home, moves furniture, and packs belongings without being asked. Several reviewers highlight Cody's help navigating insurance claims, with one noting that even a StateFarm claims rep spoke highly of his work. Vicki Gallegos noted their estimate was a couple thousand dollars below two competitors.

What low reviews reveal

0 found across 41 total reviews at 5.0★. No negative reviews exist in the recent window. Across all 41 reviews at 5.0 stars, no one has posted a rating below 5 stars.

Pattern worth noting

This is an owner-operator model where Cody Brown personally handles most initial assessments and stays involved through completion. That creates the high satisfaction scores but also means capacity is limited. Multiple reviewers describe Cody as the primary point of contact for everything from emergency extraction to insurance negotiation, which raises the question of how the company scales during busy periods.

Named staff

Cody Brown (owner — positive across 30+ reviews). Andrew Davie (crew member — positive, named in 6+ reviews for fieldwork and emergency response). Tyler (crew member — positive, named by Cam Mc). Gage (crew member — positive, named by Michelle Smith). Alana (crew member — positive, named by Johanna Pacheco).

Bottom line

Ask for Cody Brown directly when you call. He runs the operation and reviewers consistently credit him for fast, personal service. Since all 41 reviews are 5-star and most describe water damage, ask specifically about the company's mold remediation experience and request references from past mold jobs before committing.

Keep in mind

  • This company does both mold testing and mold remediation. That creates a conflict of interest: the same company identifying the problem also profits from fixing it. Consider getting an independent mold assessment before signing a remediation contract.
  • The physical address is in Elizabeth, CO, roughly 45 miles from downtown Denver. Response times to the northern or western edges of their claimed service area (Erie, Superior, Colorado Springs) could be longer than what reviewers near Elizabeth report.
  • The service area list includes 26 cities stretching from Colorado Springs to Erie. That is a wide geographic range for a small owner-operated company. Confirm actual travel time to your property before booking.
  • Nearly all 41 reviews describe water damage work. Only one review (Andrea Kirkpatrick) specifically mentions mold. The company's mold remediation track record in reviews is thin compared to its water damage history.