Provider profile
PuroClean of Durango
Provider snapshot
What this listing says
Southwest Colorado homeowners in Durango, Bayfield, or Cortez dealing with water damage that has led to mold growth, handled by an owner-operator with 22 years in local law enforcement.
Best for
- Homeowners in Durango or the surrounding five-county area who need water damage dried and mold addressed in the same project.
- Buyers who want an owner-operator model where Ryan handles the job directly rather than dispatching a rotating crew.
- Commercial properties like salons, preschools, or rental units needing after-hours emergency response across Southwest Colorado.
About this company
PuroClean of Durango is a restoration franchise in Durango, Colorado, covering five counties across the southwest corner of the state. Owner Ryan Engle runs the operation directly and shows up on most jobs himself. He spent 22 years with the LaPlata County Sheriff's Office before opening this franchise, and his wife Alayna runs a separate local business.
The mold page describes a process that uses HEPA air filtration devices under negative pressure to isolate affected areas during remediation. They use infrared cameras and moisture meters to find hidden moisture, and their website recommends a third-party clearance test after remediation rather than self-certifying the work. The water damage side runs a branded QuickDry System with daily monitoring until materials hit dry standard.
Services
Service area
Headquartered in Durango, Colorado. Covers LaPlata, Montezuma, Dolores, San Juan, and Archuleta Counties. Named service cities include Bayfield, Cortez, Mancos, Pagosa Springs, Telluride, Silverton, Dolores, Dove Creek, and Allison. That spans a large geographic area with significant mountain driving distances between towns.
Review consensus
Ryan Engle is named in the majority of reviews. Reviewers highlight his responsiveness, willingness to explain the process, and hands-on involvement. Julia McKeithen said Ryan took time to educate her family after a flood. R.A. noted Ryan exceeded expectations on a mold mitigation job and wore a mask throughout the visit. Katherine Blackwell praised his communication during a flood. Multiple reviewers mention same-week scheduling and direct communication from Ryan rather than an office intermediary. Several carpet and rug cleaning customers also praised the results, suggesting the team handles smaller jobs with the same attention.
0 found across 24 total reviews at 5.0★. (0 found across 24 total reviews at 5.0★) No negative reviews exist in the last 18 months or in the visible review history. There are no complaints to analyze.
Ryan Engle appears by name in roughly two-thirds of all reviews, suggesting he is personally involved in most jobs. This is a strength for quality control but raises a capacity question: if Ryan is stretched across five counties, job quality may depend on whether he is personally on site or delegating to unnamed team members. No reviewer has mentioned a team member by name other than Ryan.
Ryan Engle (owner/operator — praised repeatedly for responsiveness, communication, hands-on work, and knowledge across water damage, mold, and carpet cleaning jobs).
Every visible review praises Ryan directly, which is a strong signal for an owner-operator model. Ask for Ryan specifically and confirm he will be on your job. With a five-county service area and a small team, scheduling around his availability matters more than it would at a larger operation.
Keep in mind
- PuroClean of Durango does both mold testing and mold remediation. That means the same company identifying the problem also profits from fixing it. Ask whether they will accept a third-party inspection report or provide one from an independent tester.
- The service area covers five counties and towns as far as Telluride and Silverton. Response times to remote mountain communities will differ significantly from Durango proper.
- With only 24 Google reviews over several years, the sample size is small. A perfect 5.0 rating is unusual and makes it harder to assess how the company handles problems.
- This is a franchise operation. Pricing follows PuroClean's national system, which means less room for negotiation compared to an independent company.