Provider profile

Rescue

Denver, CO / 4.9 rating / 142 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Denver-area homeowners dealing with mold tied to water or fire damage who want a single contractor to handle remediation and reconstruction under one insurance claim.

Mold + water + fire under one roofIn-house reconstructionSe habla españolInsurance claim handling
Base location Denver, CO
Provider type Restoration company
Public reviews 4.9 from 142 reviews

Best for

  • Denver metro homeowners who need mold removal tied to a water or fire loss and want one company to handle everything from remediation through rebuild.
  • Spanish-speaking property owners along the Front Range who need bilingual communication during a mold or environmental cleanup.
  • Commercial property managers in Summit County or the Denver area who need fast-response restoration across multiple properties.
  • Homeowners whose insurance company is pushing back on mold or water damage claims and want a contractor experienced in claim negotiation.

About this company

Rescue Restoration is a Denver-based restoration and construction company owned by Rico Leon, who also hosts HGTV's "Rico to the Rescue." Mold removal is one piece of a broader operation that covers water damage, fire damage, roofing, asbestos, lead abatement, and new construction. They operate out of 1415 Park Ave W in Denver and claim coverage across 36 cities along Colorado's Front Range.

What stands out here is the single-contractor model. Rescue handles the full arc from emergency response through mold remediation to reconstruction, including insurance claim negotiation. Their mold page describes a five-step process: inspection, containment, removal, cleanup, and remodeling. They mention IICRC certification on staff and offer free environmental inspections. The website does not detail specific mold testing methods or equipment beyond mold detection instruments, so if mold testing specifics matter to you, ask before booking.

Rico has worked in restoration for over a decade and previously operated under the name Fire and Hail Roofing & Restoration. The company is staffed with a district manager (Grace Kennedy, who handles insurance claims) and an operations manager (Jana Skokanova). They emphasize that you speak directly with the owner or a manager when you call, and they answer 24/7.

A 4.9-star rating across 142 Google reviews is unusually strong, and zero negative reviews in the last 18 months is rare for a company with this volume. The review base skews heavily toward fire, water, and roofing work rather than mold-specific jobs, which is worth noting if mold is your primary concern.

Services

Mold removalmold remediationmold inspectionwater damage restorationsewage cleanupfire damage restorationasbestos abatementlead abatementroofing repairhail damage restorationemergency board-upnew construction

Service area

Headquartered in Denver, Colorado at 1415 Park Ave W. Their website lists 36 cities across the Front Range including Aurora, Boulder, Colorado Springs, Fort Collins, Loveland, Castle Rock, Lakewood, Littleton, Highlands Ranch, Parker, and Westminster. They also mention Summit County projects in reviews. The geographic spread from Fort Collins to Colorado Springs is roughly 170 miles, so response times will vary by location.

Review consensus

What reviewers praise

Rico's name appears in the majority of reviews, with consistent themes: he answers his phone personally, gives honest advice even when it means turning down work, and communicates throughout the project. Multiple reviewers note he gave free advice without pushing a sale. Nick Alexander is praised for insurance negotiation and overturning denied claims. Brad Coley is highlighted for roof inspection integrity, telling customers they did not need a new roof when competitors pushed replacements. Devon is praised for handling insurance and roof replacements with low stress. Matt Plowman is noted for insurance negotiation on fire losses. Several reviewers are fellow contractors or insurance brokers who vouch for the quality of work.

What low reviews reveal

0 found across 142 total reviews at 4.9★. No 1-star or negative reviews appeared in the last 18 months. The lone 4-star review from Lisa Strachan praised Rico and the team's work but noted a company-level issue (the review text was truncated, so the specific concern is unclear). An older 4-star from Reggie Gamlin simply called them a great and organized company with no complaint.

Pattern worth noting

The review base tells a clear story: this is a personality-driven company built around Rico's reputation and HGTV visibility. Most reviews praise Rico by name even when other staff did the hands-on work. The company rebranded from Fire and Hail Roofing & Restoration to Rescue Restoration, and older reviews reference the prior name. Notably, very few reviews mention mold work specifically. The praise clusters around fire restoration, roofing, and water damage, with mold appearing mainly in one review where Rico gave free mold advice over the phone.

Named staff

Rico Leon (owner — praised in majority of reviews for responsiveness, honesty, and personal involvement). Nick Alexander (insurance negotiation, roofing — praised by multiple reviewers for overturning denied claims and handling repairs). Brad Coley (roofing inspector — praised for integrity and honesty about whether a roof actually needed replacement). Devon (roofing, insurance — praised for stress-free roof replacement process). Matt Plowman (fire/water restoration — praised for insurance negotiation and industry knowledge). Mike (water damage — praised for working until 3 AM to finish emergency work). Luis (construction — praised for being helpful and empathetic on an ADU project). Dennis (roofing sales — praised for diligence and follow-through).

Bottom line

If you need mold work done alongside water or fire damage restoration in the Denver area, Rescue is a strong option because they handle the entire chain under one contract. Ask for Rico directly and confirm his team's mold-specific experience and what post-remediation clearance testing looks like. If mold is your only issue with no water or fire tie-in, you may want to compare with a mold-focused firm.

Keep in mind

  • Rescue does both mold testing and mold remediation. That means the same company identifies the problem and sells you the fix. Consider getting an independent mold inspection from a separate testing-only firm before committing to remediation.
  • Mold is a secondary service here. The bulk of their work and reviews center on fire restoration, roofing, and water damage. If you need a mold-focused specialist, this may not be the right fit.
  • Their service area spans 36 cities from Fort Collins to Colorado Springs. A company covering that much ground may have variable response times depending on where you are relative to their Denver base.
  • The website provides limited detail on mold-specific equipment, testing methods, and post-remediation verification. Pin down what their mold inspection includes before scheduling.