Provider profile
Commercial Restoration Company
Provider snapshot
What this listing says
Denver Front Range commercial property owners dealing with water, fire, or storm damage who want a single company to handle mitigation through full reconstruction.
Best for
- Commercial property owners in Denver, Aurora, Lakewood, or Boulder dealing with water or storm damage who need mitigation and rebuild handled by the same company.
- Property managers with multi-unit buildings where mold developed after a water event and full reconstruction is needed after remediation.
- Businesses that need to stay open during restoration—CRC describes setting up containment and scheduling work to reduce downtime.
- Building owners dealing with simultaneous mold and asbestos concerns, since CRC handles both in-house.
- Insurance claim situations where detailed documentation from a single restoration vendor simplifies the process.
About this company
Commercial Restoration Company (CRC) operates out of Denver at 990 W 43rd Ave, serving commercial properties across the Front Range. Mold remediation is one piece of a much larger operation: they handle water damage, fire damage, storm damage, asbestos abatement, commercial roofing, and full reconstruction. This is a company built for commercial-scale disasters, not a mold-only outfit.
What stands out is the full-cycle capability. CRC takes a job from emergency mitigation through demolition, structural drying, and complete rebuild under one contract. Their mold remediation page describes containment, removal of porous materials using double-bagged disposal, and reconstruction after remediation. They use infrared cameras for moisture detection and industrial dehumidifiers for structural drying. For commercial clients, the single-vendor approach means one point of contact and one insurance claim process.
CRC was founded in 2012 as Virtus Group and renamed in 2018. They acquired Denver-based Project X Restoration in 2023, which accounts for many of the older Google reviews referencing "Project X." The Denver office is managed by Hillary Ortiz, with Danny Ortiz serving as Regional Vice President. Corporate headquarters sit in Greenwood Village. The company has responded to major disasters including Hurricanes Harvey, Ian, Helene, and Milton.
4.9 stars across 287 Google reviews is exceptional. Zero negative reviews in the last 18 months is unusual for a company this size. The review volume is modest relative to the years in operation, which makes sense given their commercial focus—commercial clients leave fewer Google reviews than residential customers.
Services
Service area
CRC's Denver office is at 990 W 43rd Ave, Denver, CO 80211, with corporate headquarters in Greenwood Village. They serve Denver, Aurora, Lakewood, Centennial, Littleton, Boulder, Broomfield, Westminster, Thornton, Arvada, and surrounding Front Range communities. One review confirms they traveled to the Eastern Plains for a job.
Review consensus
Danny Ortiz draws the most consistent praise, with reviewers highlighting his knowledge, fast response times, and willingness to spend time explaining damage assessments. Sam Kluth is repeatedly praised as a project manager who communicates clearly, provides honest timelines, and works within budget constraints. Rick receives strong marks for follow-through on long projects and honest assessments—multiple reviewers note he told them work was unnecessary rather than upselling. David (referenced as both David Rope and David Ortiz) is praised for walking customers through processes and ensuring satisfaction. Maria receives multiple positive mentions for mold removal work specifically. Justina in the office gets repeated praise for calming stressed callers and keeping clients informed on scheduling.
0 found across 287 total reviews at 4.9★. (0 found across 287 total reviews at 4.9 stars) No negative reviews from the last 18 months are available to evaluate. The absence of recent complaints is notable for a company with 287 total reviews.
The review profile reflects a transition. Reviews before 2023 reference "Project X Restoration," the Denver-based company CRC acquired. Post-acquisition reviews are sparse, with only one review (from 2025) clearly reflecting the CRC era. This makes it difficult to assess the current team's performance independently from the legacy Project X operation. The high concentration of 5-star reviews from mid-2021 with several text-less entries and single-review accounts suggests a possible review solicitation push during that period, though the reviews with text contain specific, credible details.
Danny Ortiz (Regional VP — consistently praised for knowledge, responsiveness, and hands-on involvement). Sam Kluth (project manager — repeatedly praised for communication, honest timelines, and budget flexibility). Rick (project manager — praised for thorough follow-up and honest assessments). David Rope (construction lead — praised for quality restoration work). David Ortiz (field staff — praised for professionalism and communication). Cesar (field technician — praised for quality work on mold and cleanup projects). Maria (remediation crew — multiple reviews praise her mold removal work). Justina (office staff — praised for helpful, calming phone support). Freddie Rios (field technician — praised for punctuality and professionalism). Carlos (field technician — praised for detail-oriented work). Roberto (field crew — positive mention). Gladis (field crew — positive mention). Luis (field crew — praised for timely work). Nic (field staff — praised for going above and beyond). Jordan (project staff — praised for going above and beyond). Daniel (field staff — positive mention). Zeke (field staff — positive mention). Fredy (field staff — positive mention).
If you have a commercial property on the Front Range with mold that developed from water damage, CRC can handle the entire chain from water extraction through mold removal to full rebuild. Ask for Danny Ortiz or Sam Kluth at the Denver office. The lack of recent negative reviews is reassuring, but most of the detailed review evidence comes from the pre-acquisition Project X era—ask specifically about the current Denver team's mold remediation experience and who will manage your project.
Keep in mind
- Mold remediation is not their primary focus. CRC is a full-service restoration company where mold work is one of several service lines. If you need a mold-only specialist, this may not be the right fit.
- Many older Google reviews reference "Project X Restoration," the Denver company CRC acquired in 2023. The team and processes may have changed since those reviews were written.
- CRC operates nationwide with multiple offices. Your project will come through the Denver office, but confirm that local crews—not subcontractors from other regions—will handle your mold work.
- The website is heavily oriented toward commercial clients. Residential customers should confirm pricing structure and minimum project sizes before committing.
- Front Range coverage is broad—Denver to Boulder to the Eastern Plains. Confirm response times for locations outside the Denver metro core.