Provider profile

Colorado Cleanup Services

Denver, CO / 4.9 rating / 991 reviews / Water damage restoration service

CC

Provider snapshot

What this listing says

Denver metro homeowners dealing with mold after water damage who want a single company to handle extraction, drying, remediation, and reconstruction under one insurance claim.

Water-to-mold pipeline24/7 emergency responseInsurance claim handlingCommercial properties
Base location Denver, CO
Provider type Restoration company
Public reviews 4.9 from 991 reviews

Best for

  • Denver metro homeowners who need mold remediation tied to a recent water event — burst pipe, sewer backup, or flood — and want one company from extraction through rebuild.
  • Property owners who want their restoration company to handle insurance documentation and adjuster communication directly.
  • Commercial property managers needing mold remediation with minimal operational disruption and fast deployment.
  • Homeowners in mountain communities west of Denver (Evergreen, Conifer, Idaho Springs) who need a company willing to travel beyond the metro core.
  • Buyers who want a company large enough to respond same-day, with named field crews rather than subcontractors.

About this company

Colorado Cleanup Services operates out of Denver's Globeville neighborhood and runs as a full-service restoration company — water damage, fire, mold, trauma, asbestos, and reconstruction. Mold remediation is one piece of a larger operation. They do both mold testing and mold removal, which means the same company diagnosing your problem also sells you the fix.

What stands out is the scope. They handle the entire water-to-mold pipeline: emergency water extraction, structural drying, mold remediation with containment and HEPA filtration, antimicrobial treatment, dehumidification, and then reconstruction through their contractor network. They claim 60-90 minute response times for emergencies and staff a 24/7 phone line answered by a manager, not an automated system. Their mold page describes a seven-step process from inspection through final air quality testing. They also do HVAC system mold work and coordinate duct cleaning alongside remediation.

The company has been operating since 2004 under Mountainview Endeavors, Inc. They hold IICRC certification, carry an A+ BBB rating, and are a Denver Broncos small business partner. They offer GreenSky financing for out-of-pocket costs. Their contact page includes a Spanish-language notice about hiring, suggesting bilingual capacity.

4.9 stars across 991 Google reviews is exceptional volume for a Denver restoration company. That rating at that scale means dissatisfied customers are rare outliers, not a pattern.

Services

Mold remediationmold testing and inspectionmold containmentantimicrobial treatmentHEPA air filtrationdehumidificationwater damage restorationemergency water extractionflood cleanupsewage backup cleanupstructural dryingfire and smoke damage restoration

Service area

Headquartered at 4100 Globeville Rd in Denver, Colorado. Core service area covers the Denver metro including Arvada, Aurora, Lakewood, Centennial, Thornton, Westminster, Englewood, Littleton, and Commerce City. They list service pages for Boulder, Fort Collins, Loveland, Erie, Colorado Springs, and mountain towns including Evergreen, Conifer, Idaho Springs, Georgetown, and Bailey. The range from Fort Collins to Colorado Springs spans roughly 170 miles — expect longer response times at the edges.

Review consensus

What reviewers praise

Mario and Adrian are the most frequently named team — reviewers describe them arriving same-day, working quickly in crawl spaces and basements, and being upfront when a job does not need full remediation. Adrian and Filipe once told a homeowner her pipe leak only needed fans, not further work. Jacob and David are a second frequently praised pair, noted for drywall removal, explaining next steps, and leaving job sites clean. Wesley Bodkins draws strong individual praise for mold inspections — one reviewer called him the first inspector to calmly explain what a remediation plan would look like. Eric Alvarado is praised for water damage and leak work. Jeremy Tarango is noted for crawl space and attic work. Randy Tilstra handles reconstruction coordination. Corie gets praise for navigating insurance processes. Tommy is mentioned positively for mitigation coordination. The consistent theme is that field crews communicate well on-site, arrive fast, and treat homes with care.

What low reviews reveal

3 found across 991 total reviews at 4.9★. 3 found across 991 total reviews at 4.9 stars. Kami McDonnell (July 2025) described a mold inspection where the rep said he saw no mold, referred her to a testing company, and the tester immediately found mold. When she called back for remediation, she was told someone named M____ would call to schedule. No one called. She followed up twice more and never got a return call. The owner response directed her to Louis or Gabe. Royce Robins (January 2025) used CCS for sewer cleanup and called the pricing 'outrageous' despite acknowledging good work quality. The owner response was a generic invitation to discuss concerns. Ivan Popov (January 2026) left a text-free 1-star review. The owner responded that they have no record of work performed for this reviewer and suggested the review may have been left in error.

Pattern worth noting

The gap between field work and office follow-through shows up across both negative and positive reviews. Customers rave about the technicians who show up — Mario, Adrian, Jacob, Eric — but complaints cluster around what happens between visits: unreturned scheduling calls, work proceeding without insurance pre-approval, and unfinished punch-list items. The owner responds to 100% of negative reviews, but the responses follow a pattern: acknowledge the frustration, direct the reviewer to contact Louis or Gabe. The fire-damage dispute (H V, 2-star) is the one case where the owner pushes back on specific factual claims rather than offering a generic resolution path.

Named staff

Mario (field technician — consistently positive, praised for crawl space work, speed, and honesty). Adrian (field technician — consistently positive, paired with Mario, praised for same-day response and care). Jacob (field technician — consistently positive, praised for drywall work and clean job sites). David (field technician — consistently positive, paired with Jacob). Eric Alvarado (field technician — consistently positive, praised for water damage and leak work). Jeremy Tarango (field technician — consistently positive, praised for attic and crawl space work). Wesley Bodkins (field technician/inspector — consistently positive, praised for calm mold inspections). Randy Tilstra (reconstruction coordinator — positive, praised for responsiveness). Corie (insurance coordinator — positive, praised for insurance process help). Tommy (project coordinator — mixed, praised by some for mitigation coordination, named in H V's complaint about denied reimbursement for discarded items). Filipe (field technician — positive, praised for honesty about not overselling). Cesar (field technician — positive, praised for knowledgeable assessments). Josh (field technician — positive, praised for prompt friendly service). Gabe/Gabriel (office contact — referenced in owner responses as escalation contact). Louis (manager — referenced in owner responses as escalation contact). Kendall (field lead — positive, praised for honest assessment in Boulder area). Wes (field technician — positive). M____ (unnamed scheduler — negative, cited in Kami McDonnell's complaint for failing to return calls).

Bottom line

The field crews at CCS do strong work and reviewers name them by name with genuine appreciation. Your risk is not the remediation itself — it is the coordination layer between the office and the job site. Ask for a single point of contact by name (Louis or Gabe, per the owner's own responses), get your insurance pre-approval steps in writing before work begins, and confirm scheduling commitments via text or email so there is a paper trail.

Keep in mind

  • They do both mold testing and mold remediation. The company that finds your mold also sells you the removal. Consider getting an independent mold test before committing to their remediation scope.
  • Three of five recent complaints involve communication failures — unreturned calls, missed follow-up commitments, and scheduling promises that went unfulfilled. The field crews get praised, but the office-to-customer handoff has gaps.
  • One recent fire-damage customer reported that CCS did work outside the insurance estimate without pre-approval, creating a billing dispute with the insurer. Ask upfront how they handle scope changes that exceed the original estimate.
  • Their service area stretches from Fort Collins to Colorado Springs and out to mountain towns like Georgetown and Bailey. Response times will vary significantly outside the core Denver metro.
  • Their mold page uses the term 'mold removal' interchangeably with 'mold remediation.' No company can guarantee total mold removal — remediation means reducing mold to safe levels.