Provider profile

All Pro Restoration

Denver, CO / 4.9 rating / 259 reviews / Water damage restoration service

AP

Provider snapshot

What this listing says

Denver Metro homeowners dealing with water damage or mold who want a locally owned restoration company with 90-minute emergency response and a 4.9-star rating across 259 reviews.

90-minute emergency responseMold remediationInsurance claim assistanceContent pack-out and restoration
Base location Denver, CO
Provider type Restoration company
Public reviews 4.9 from 259 reviews

Best for

  • Denver Metro homeowners who need same-day emergency water extraction or mold remediation with a 90-minute on-site target.
  • Homebuyers who find mold during a home inspection and need fast remediation to keep a closing on track.
  • Property owners who want a restoration company that will advocate on their behalf with insurance rather than work as a preferred vendor for the carrier.
  • Owners of multi-family or commercial properties dealing with water intrusion, sewage backup, or mold across multiple units.
  • Homeowners who need content pack-out and restoration of personal belongings after water or fire damage.

About this company

All Pro Restoration is a Denver-based restoration company founded by Jonathan and Jessica Rinfret, operating as a DBA of RinCo Incorporated. They handle water damage, mold remediation, fire and smoke damage, sewage cleanup, and hazardous material work for both residential and commercial properties across the Denver Metro area. They are not private-equity backed, which they emphasize as a point of differentiation from larger restoration franchises.

Two things stand out. First, their owner holds a Master Certification in water damage and personally trains all technicians. Every service vehicle carries a copy of the IICRC S500 reference guide, which means field crews can check drying standards on-site rather than working from memory. Second, they partner with Weecycle Environmental for air and tape-lift sampling rather than doing all testing in-house, which partially separates the testing from the remediation work. They use HEPA-filtered equipment during mold removal and describe a containment and isolation step in their process.

The company publishes blog content advocating against using insurance-preferred vendors and recommends hiring public adjusters, a stance that signals they position themselves as working for the homeowner rather than the carrier. They offer third-party financing through Momnt for homeowners who choose not to file a claim or whose claim is denied.

4.9 stars across 259 Google reviews is unusually strong for a restoration company. The volume suggests consistent work across water, mold, and fire jobs rather than a handful of favorable reviews. Only 4 reviews at 3 stars or below appeared in the last 18 months, and the owner responded to all of them with specific detail rather than template replies.

Services

Mold remediationmold inspectionwater damage restorationsewage backup cleanupfire and smoke damage restorationvapor barrier installationhazardous cleanupbiohazard cleanuptrauma and crime scene cleanupcontent pack-out and restorationtextile restorationasbestos testing

Service area

Headquartered at 4860 Ironton Street in Denver, Colorado. They list over 40 cities across the Denver Metro region including Arvada, Aurora, Boulder, Broomfield, Castle Rock, Centennial, Commerce City, Englewood, Golden, Greenwood Village, Highlands Ranch, Lakewood, Littleton, Longmont, Northglenn, Parker, Thornton, Westminster, and Wheat Ridge. They also list Fort Morgan, Byers, Strasburg, and Watkins, which are 45-80 miles east of Denver and may see longer response times.

Review consensus

What reviewers praise

Victor Zapata draws the most mentions, praised repeatedly for knowledge, fair pricing, and willingness to explain the process in detail. Abraham Zapata is highlighted for mold remediation work, with one reviewer (a physician) specifically praising his integrity and meticulous approach. Domenic gets called out for same-day visits, patience, and clear communication. Artie is described as trustworthy and honest by multiple reviewers, including a cleaning company owner who valued his immediate emergency response. Laurie is praised for honesty and advocacy with insurance. Several home inspectors and realtors describe referring clients to All Pro and receiving consistently positive feedback. Fast response time, clear communication, and reasonable pricing are the most common themes.

What low reviews reveal

3 found across 259 total reviews at 4.9★. Three complaints surfaced in the last 18 months. Aaron Rosenberg, a Local Guide with 26 reviews, described a quote that was 5 times higher than competitors for a refrigerator leak, with his insurance company questioning the equipment scope. He also noted persistent follow-up emails asking for a review. The owner responded generically without addressing the pricing concern. Edgar Diaz described disorganization, employee turnover during his project, and a failure to deliver a final report. The owner responded with specifics, explaining the work was contracted by the previous homeowner and completed to that client's satisfaction, framing this as a real estate transaction dispute rather than a service failure. Emily Norman reported a crew arriving 4 hours late for a free inspection and receiving a quote that covered only equipment setup without treatment. The owner acknowledged the lateness and stated that equipment-only service is not something they provide, suggesting a miscommunication in the estimate.

Pattern worth noting

The three one-star reviews each describe different issues (pricing, project handoff, lateness) with no overlapping pattern. The owner responds to every negative review with specifics rather than templates, sometimes providing factual context that reframes the complaint. The 3-star review simply said "Friendly and on time" with no complaint. The contrast between the handful of negatives and the volume of detailed, name-specific positive reviews suggests these are isolated incidents rather than systemic problems.

Named staff

Victor Zapata (estimator/project lead — consistently praised for knowledge, fair pricing, and detailed explanations; one negative review named him in a scope dispute the owner attributed to a real estate transaction). Abraham Zapata (technician/lead — praised for integrity, meticulous mold work, and clear communication). Domenic (technician — praised for same-day response, patience, and thoroughness on mold jobs). Artie (emergency responder — praised for trustworthiness, honesty, and fast emergency pickup). Keith (technician — praised for going above and beyond). Laurie (content manager/office — praised for honesty and insurance advocacy). Felix (technician — praised alongside Abraham for diligent mold remediation). Jonathan (owner/technician — mentioned in a positive review for being prompt and efficient).

Bottom line

All Pro is a strong option for Denver Metro water and mold emergencies, with a deep bench of named staff who get specific praise. Ask for Victor, Abraham, or Domenic by name depending on your job type. Get an independent mold test before accepting their remediation quote, and if your job is not urgent, get a second bid to benchmark pricing.

Keep in mind

  • They do both mold testing and mold remediation. While they partner with Weecycle Environmental for air sampling, they also perform visual inspections and assessments in-house. Consider getting an independent mold test from a separate company before committing to remediation work.
  • One reviewer reported being quoted a price roughly 5 times higher than competing bids for a small water leak, with their insurance adjuster also questioning the scope. Get at least two quotes on non-emergency work.
  • A reviewer reported a 4-hour delay for a scheduled inspection. The owner acknowledged this and said they were addressing it, but if you are on a tight timeline, confirm the appointment window the day of.
  • Their service area list covers 40+ cities from Boulder to Castle Rock to Fort Morgan. Jobs at the edges of that range may see longer response times than the 90-minute target.