Provider profile
Best Option Restoration of Colorado Springs
Provider snapshot
What this listing says
Colorado Springs homeowners dealing with water damage or mold who want a single contractor to handle everything from mitigation through rebuild, with direct insurance billing.
Best for
- Colorado Springs homeowners who need mold remediation bundled with water damage repair and rebuild under one contract.
- Property flippers and real estate agents who need fast turnaround on mold mitigation before closing — multiple reviewers in this category praised quick scheduling.
- Homeowners in Black Forest, Manitou Springs, or Pueblo West who want a company based in central Colorado Springs with 24/7 availability.
- Commercial property owners dealing with mold tied to water intrusion who want one firm to handle the full scope from mitigation through reconstruction.
About this company
Best Option Restoration of Colorado Springs is a franchise location owned by Karim and Cindy Sabbagh, based at 610 S Tejon St in downtown Colorado Springs. Mold remediation is one piece of a broader restoration operation — their primary identity is water damage and disaster restoration, and mold work fits into that pipeline.
The website highlights thermal imaging technology for water damage situations, claiming it speeds up the drying process. They follow IICRC standards for mold remediation and reference industrial hygienist capabilities on their mold page. They also handle asbestos, which is less common among local restoration companies. Nothing else on the equipment or methods side stands out as unusual for a franchise restoration company.
This is a nationally franchised brand — Best Option Restoration has appeared on the Franchise 500 list — but the Colorado Springs location operates independently under Karim and Cindy. The website emphasizes that calls go to the local office rather than a call center. They serve both residential and commercial properties.
5.0 stars across 32 Google reviews is a perfect rating, but the review count is modest. Every single review is 5 stars. That uniformity, combined with several no-text reviews and a few single-review accounts, means the score reflects genuine satisfaction from a small customer base rather than a statistically robust sample.
Services
Service area
Headquartered in Colorado Springs, Colorado at 610 S Tejon St. Serves Colorado Springs, Manitou Springs, Pueblo, Pueblo West, Black Forest, Fountain, Woodland Park, Broadmoor, Cheyenne Mountain, Cimarron Hills, and surrounding communities. The listed service area stretches roughly 45 miles from Woodland Park to Pueblo, which is a wide range for a single franchise location.
Review consensus
Karim (the owner) gets named in at least seven reviews for responsiveness, clear communication, and fair pricing. Kerri Kaminer specifically praised him for walking through the mold process on a flip property. Derek gets named twice alongside Karim for restoration work. David is singled out by a repeat customer as a reliable handyman-style fixer. Multiple reviewers — including a contractor who refers insurance clients and a real estate agent — mention fast response times, with one noting Best Option arrived within an hour of calling. Reasonable pricing comes up in at least five reviews unprompted.
0 found across 32 total reviews at 5.0★. No 1-star reviews exist in this company's history. Across all 32 reviews, every rating is 5 stars (with one 4-star, no text). There is no complaint data to analyze.
The complete absence of negative reviews across 32 total is unusual. Several reviews come from single-review accounts (6 of 32), and 5 reviews have no text at all. This does not necessarily indicate manipulation, but it does mean the review profile lacks the texture that negative reviews provide. The company has not had to demonstrate how it handles complaints publicly.
Karim/Kareem (owner — praised repeatedly for responsiveness, communication, and fair pricing). Cindy (co-owner — praised for work quality and courtesy). Derek (crew — praised for customer service and restoration work). David (crew — praised as reliable and versatile by a repeat customer).
Karim runs a responsive operation that earns consistent praise from real estate agents, contractors, and homeowners alike. Ask for Karim directly when calling. Since there are no negative reviews to learn from, pay extra attention to the written scope of work and get the inspection findings in writing before agreeing to remediation.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest — the same company that tells you how much mold you have also profits from removing it. Get an independent assessment or ask how they separate the inspection from the remediation scope.
- This is a franchise operation. The national brand's website content is shared across locations, so some service claims may reflect the franchise system rather than this specific location's equipment and capabilities.
- The service area list covers a wide spread — from Pueblo to Woodland Park to Black Forest. Ask for a confirmed response time to your specific address before booking.
- 32 reviews with zero negatives means you have limited visibility into how this company handles problems. There is no complaint history to evaluate.