Provider profile

ABC Restoration

Colorado Springs, CO / 5 rating / 184 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Colorado Springs homeowners and military families on Fort Carson dealing with water damage, mold, or fire who want a family-owned crew where the owners show up on-site.

Mold + water damageAsbestos testing & removal24/7 emergency responseInsurance claim help
Base location Colorado Springs, CO
Provider type Restoration company
Public reviews 5 from 184 reviews

Best for

  • Colorado Springs residents and Fort Carson military families facing water damage or mold after a flood or plumbing failure.
  • Homeowners who want a single company to handle water extraction, mold removal, and structural repair without hiring multiple contractors.
  • Property owners who need both asbestos testing and removal coordinated under one roof, with Jayson Garner overseeing abatement.
  • People dealing with after-hours emergencies who need a crew on-site quickly — multiple reviewers report arrival within minutes of a work order.
  • Families with children or pets at home during restoration — reviewers consistently mention crew members being patient and careful around kids and animals.

About this company

ABC Restoration is a family-owned restoration company headquartered on Waynoka Road in Colorado Springs. Mold removal is one piece of a broader operation that includes water damage, fire damage, smoke cleanup, and asbestos abatement. They handle both residential and commercial work, and multiple reviews mention projects on Fort Carson military housing.

On the mold side, they use HEPA air scrubbers and dehumidifiers during remediation, and apply antimicrobial treatments after removal. Their mold page describes containment with plastic sheeting and negative air pressure. They also do mold testing in-house, which creates a conflict of interest worth understanding before hiring. For asbestos, Jayson Garner runs abatement operations and brings 22 years of environmental remediation experience. The company sends samples to a lab for polarized light microscopy and transmission electron microscopy analysis.

They claim 25-plus years of experience and describe themselves as 100% family-owned. Multiple reviewers note that the owners physically show up on job sites and work alongside crews. The company operates 24/7/365 and offers free inspections.

A perfect 5.0-star rating across 184 Google reviews is unusual for a restoration company, and zero negative reviews in the last 18 months is striking. The volume comes largely from military housing work at Fort Carson, where fast turnarounds and polite technicians earn consistent praise.

Services

Mold removalmold testingwater damage restorationwater extractionflood damage cleanupfire damage restorationsmoke and soot cleanupstorm damage cleanupasbestos removalasbestos testingbiohazard removaldehumidification

Service area

ABC Restoration is headquartered in Colorado Springs, Colorado. They list service area pages for Colorado Springs, Castle Rock, Parker, Monument, Manitou Springs, Pueblo, Woodland Park, Denver, Peyton, and Fountain. That range spans from Pueblo in the south to Denver in the north — roughly 120 miles — which is ambitious for a single-location company.

Review consensus

What reviewers praise

Larry Espinoza stands out as the most frequently named technician. Reviewers praise him for mold remediation, water damage cleanup, bathroom repairs, and floor restoration. Multiple people mention he walked them through every step, explained what products he used, and came back later to check his work. Rick (also called Ricci or Ricky) earns praise for water damage and mold work, with one reviewer calling him "a beast" for communication and speed. Rafael (sometimes spelled Raphael, full name Rafael Ortiz) handled late-night flood calls and door repairs, earning praise for calming stressed homeowners. Matthew and Joseph frequently work as a pair on water damage and cleanup jobs. Alejandro responded to a Fort Carson flood within 10 minutes of notification. JP handled drywall and door repairs. Mark and Steven each earned individual mentions for quality work. Across all reviews, the most consistent themes are: technicians explaining the process clearly, treating homes with respect, and finishing on schedule.

What low reviews reveal

0 found across 184 total reviews at 5.0★. No 1-star or negative reviews found in the last 18 months. The two 4-star reviews offer the only critical detail: one reviewer suggested the crew should have covered nearby unsealed wood furniture before sanding a ceiling, to prevent dust collection. The other 4-star review offered no criticism at all.

Pattern worth noting

The unusually high volume of perfect reviews likely reflects ABC Restoration's role as a contractor for military base housing at Fort Carson. These jobs follow a structured work-order process, and residents may be prompted to leave reviews. This does not mean the reviews are inauthentic — the detail and specificity across dozens of reviews suggest genuine experiences — but the context matters. Private homeowners choosing this company for a standalone mold job represent a different use case than military families with an assigned contractor.

Named staff

Larry Espinoza (technician — praised repeatedly for mold, water damage, repairs, and customer communication). Rick / Ricci / Ricky (technician — praised for water damage and mold work). Rafael Ortiz / Raphael (technician — praised for emergency flood response and repairs). Matthew / Mathew (technician — praised for water damage and cleanup, often paired with Joseph or Clyde). Joseph / Joesph (technician — praised for repairs and water damage). Alejandro / Ale (technician — praised for fast flood response and floor repairs). JP / Johnpaul (technician — praised for drywall and door work). Mark (technician — praised for wall repair and water damage cleanup). Steven (technician — praised for honesty and humility). Clem (technician — mentioned alongside Matthew). Clyde (technician — mentioned alongside Matthew for access wall work). Jose (technician — mentioned alongside Ricky). Ollie (technician — mentioned alongside Larry).

Bottom line

With 184 reviews and not a single negative in 18 months, this company runs a tight operation — particularly on military housing jobs. If you hire them for mold, ask for Larry Espinoza by name; he gets the most praise for explaining the process and following up. Get your mold testing done by a separate company to avoid the conflict of interest, then bring ABC in for remediation if needed.

Keep in mind

  • ABC Restoration does both mold testing and mold remediation. A company that finds mold and then profits from removing it has a financial incentive to find problems. Consider getting an independent mold test before committing to remediation work.
  • Their service area stretches from Pueblo to Denver, roughly 120 miles apart. If you are outside Colorado Springs proper, confirm response times and whether the same crew handles your area.
  • Nearly all reviews come from what appears to be military base housing work at Fort Carson, where the company may be an assigned contractor. If you are a private homeowner, ask whether pricing and process differ from their military housing contracts.
  • The website mentions biohazard removal but provides no dedicated page or detail. If you need biohazard services, ask about their specific training and equipment for that work.