Provider profile
HRS Restoration Services
Provider snapshot
What this listing says
Denver metro and Front Range property owners dealing with water damage or mold tied to an older building, where having one company handle extraction, drying, demolition, and environmental cleanup under one roof saves time.
Best for
- Denver metro homeowners facing water damage or mold in older homes, especially pre-1950 buildings in Capitol Hill, Park Hill, or Baker where environmental hazards like asbestos overlap with water intrusion.
- Property managers overseeing multi-unit buildings who need one company to handle water extraction, drying, mold work, and rebuild coordination across multiple units simultaneously.
- Commercial property owners on the Front Range who need environmental services (asbestos, lead, meth decontamination) bundled with restoration under a single general contractor.
- Anyone dealing with a combined water and mold situation who wants to avoid coordinating separate mitigation and remediation companies, understanding the conflict-of-interest tradeoff.
About this company
HRS Restoration Services operates out of Centennial, Colorado, and serves the Denver metro area and Front Range. The company is a subsidiary of Haselden Construction, which gives it a general contracting backbone that most standalone restoration companies lack. That construction lineage means HRS handles not just mitigation and cleanup but also structural rebuild, all in-house.
The mold remediation process described on their website includes containment with negative air pressure, HEPA air scrubbers, antimicrobial fogging, ATP swab testing for clearance verification, and moisture diagnostics. They also do water damage restoration, fire and smoke cleanup, sewage removal, biohazard cleaning, asbestos abatement, lead abatement, methamphetamine decontamination, and commercial roofing. That is unusually broad for a single company. The environmental side and the restoration side operate under the same brand.
The company claims 50+ years of combined experience and 10,000+ completed projects. Brandon is identified in reviews as the owner. Their technicians hold IICRC credentials and the abatement crews carry EPA designations. The Centennial headquarters at 6950 S Potomac St is the hub for 12 listed service area locations across Colorado, stretching from Colorado Springs to the northern suburbs.
4.8 stars on Google with 280 reviews is strong volume for a Denver-area restoration company. The overwhelming majority of reviews are 5-star, and named technicians show up repeatedly, which suggests a stable field crew rather than a revolving door.
Services
Service area
Headquartered in Centennial, Colorado at 6950 S Potomac St. HRS lists 12 service area locations across the Front Range, including Denver, Aurora, Lakewood, Littleton, Englewood, Parker, Highlands Ranch, Greenwood Village, Cherry Hills Village, Meridian, and Colorado Springs. The website also references Boulder, Castle Rock, Thornton, Westminster, and other northern and southern suburbs.
Review consensus
Daniel Enger is the most frequently named technician across the review set, praised in dozens of reviews for water damage cleanup, mold remediation, demolition work, and consistent communication. Derek appears in multiple reviews as responsive and detail-oriented during inspections and water work. Noah and Alex are praised together for biohazard cleanup and water damage, with reviewers noting evening and weekend availability. Rigo, Juan, Rolan, Paul Gutierrez, and Josh also receive individual praise. Reviewers consistently highlight fast response times, same-day or next-day arrival, clear explanations of what was happening, and clean job sites. Property managers specifically note good communication with daily photo updates.
4 found across 280 total reviews at 4.8★. The four 1-star reviews cover different issues with no single dominant pattern. Gabby Keener (May 2026) described the company as unprofessional and accused them of reckless driving and overcharging, but provided no specifics. Jason Jordan (January 2026) left a single word: "Rudeness." Cindy Myers (October 2025, single-review account) described being ghosted after an initial damage assessment, with no estimate sent despite follow-ups by phone, email, and text, nearly causing her insurance claim to close. Angel Rae (June 2025) called at 7:45 PM and reported the phone answerer had a bad attitude. Separately, a 2-star review from Jason (September 2025) is the most detailed complaint: he praised the field crew (Daniel and Juan) but said management never submitted to his insurance, went silent for three months, and then threatened a lien. The owner response to that review was a copy-paste from the original 5-star version and did not acknowledge the billing dispute.
The negative reviews consistently point to a disconnect between the field technicians and the office or management side. The field crews, especially Daniel and Derek, draw strong praise even from the reviewer who left 2 stars. The complaints cluster around phone interactions, follow-up communication, and billing management rather than the quality of physical work. The owner response to the most detailed complaint (the lien threat) was a generic template that predated the complaint update, suggesting reputation management may not always match the specifics of what happened.
Daniel Enger (lead technician -- strongly positive across dozens of reviews for water, mold, and demo work). Derek (technician -- positive across multiple reviews for inspections and water damage). Noah (technician -- positive across multiple reviews, often paired with Alex for water and biohazard). Alex (technician -- positive, works with Noah). Josh (technician -- positive for water and mold work with Derek). Rolan Villabona (technician -- positive for water cleanup). Juan (technician -- positive for water mitigation and plumbing). Paul Gutierrez (technician -- positive for water damage). Rigo (crew lead -- positive). Taylor (coordinator -- positive for board-up and scheduling). Brad (coordinator -- positive). Francisco (technician -- positive). Jordan (technician -- positive). Luis (technician -- positive for diagnostics). Antonio (technician -- positive for final checks). Tasha (coordinator -- positive). Shantel (admin -- positive for payments and communication). Jim Black (project manager -- positive for insurance navigation). Chris Rapp (roofing -- positive). Spencer Roskelley (roofing -- positive). Carlos (plumbing -- positive). Ryan, Christian, Desmond, Brandon (technicians -- positive). Jesus (technician -- positive for water mitigation). Andrew (technician -- positive for flood cleanup). Miguel, Jose (technicians -- positive for asbestos work). Brian, Rob, Angela (team members -- positive).
Ask for Daniel Enger or Derek if you need water or mold work. The field crews earn the 4.8-star rating. But get billing expectations and insurance submission timelines in writing before work starts, because the most substantive complaint describes a management communication failure that escalated to a lien threat. Follow up proactively if you do not hear back within a few days of an initial assessment.
Keep in mind
- HRS does both mold testing and mold remediation. That means the same company deciding whether you have a mold problem is also the company that gets paid to fix it. Ask for a copy of any test results and consider getting an independent assessment before authorizing remediation work.
- One 2-star review describes management going silent for three months after completing fieldwork, then threatening a lien on the reviewer's home instead of collecting from the insurance company. The owner response was a copy-paste from when the review was originally 5 stars and did not address the updated complaint.
- Two 1-star reviews mention rude phone interactions, one at 7:45 PM on a weekend. If you call after hours, the person answering may not match the quality of the field crews.
- One reviewer reported being ghosted after an initial damage assessment, with no estimate sent and no follow-up despite repeated attempts by phone, email, and text. The insurance adjuster nearly closed the case.
- The service area claims are broad, stretching from Colorado Springs to the northern Denver suburbs across 12 locations. Confirm response times and crew availability for addresses outside the core Denver metro.