Provider profile
Forefront Building + Restoration
Provider snapshot
What this listing says
Front Range homeowners who want one company from water extraction through final reconstruction, with three offices from Colorado Springs to Johnstown and 20 years of insurance-agent referrals backing the operation.
Best for
- Homeowners along Colorado's Front Range dealing with water damage, mold, or fire who want mitigation and reconstruction handled by one company without a contractor handoff.
- Insurance-claim situations where you need a restoration company that scopes in Xactimate and coordinates directly with your adjuster and carrier.
- Basement floods or burst-pipe emergencies where you need a crew on site within about 90 minutes and drying equipment running the same day.
- Mold discovered behind walls or under flooring where the remediation will lead to demolition and rebuild, and you want the same company to finish both phases.
- Property managers or insurance agents looking for a single referral that covers water, fire, mold, and reconstruction across three Front Range offices.
About this company
Forefront Building + Restoration operates out of Centennial, Colorado, with additional offices in Colorado Springs and Johnstown. Their core pitch: one company handles the entire arc from emergency water extraction to the last coat of paint on your rebuilt kitchen. That single-contractor model is uncommon in Colorado restoration, where most companies hand off reconstruction to a separate builder.
The mold side includes inspection, air testing, containment with negative air pressure, HEPA air scrubbing, antimicrobial treatment, and hydroxyl generators. They use LGR dehumidifiers and air movers for structural drying, and scope everything in Xactimate so insurance documentation matches what adjusters expect. They also do fire restoration, roofing, and demolition services.
Forefront has operated on the Front Range since 2005, formerly under the name Team K Services. Owner Chris appears in reviews interacting directly with customers. Insurance agents show up repeatedly in reviews referring clients to Forefront, which suggests a referral-driven business rather than one that chases leads from emergency scanners. The website explicitly states they do not chase fires.
359 Google reviews at 4.7 stars is a strong volume for a Colorado restoration company. The positive reviews cluster around fast emergency response and named technicians who communicate well during mitigation. The gap between mitigation praise and reconstruction complaints is worth understanding before you hire them for a full-scope project.
Services
Service area
Headquartered in Centennial, Colorado, with additional offices in Colorado Springs and Johnstown. Forefront covers the full Front Range corridor from Colorado Springs and Monument north through Denver metro (Parker, Castle Rock, Highlands Ranch, Aurora, Lakewood, Arvada, Thornton, Broomfield, Boulder) to Fort Collins, Loveland, Longmont, and Windsor. That is a roughly 130-mile north-south span, so confirm crew availability and response time for your specific location.
Review consensus
Fast emergency response is the most consistent theme. EQ and his team arrived within an hour for one flooding call. Multiple reviewers confirm same-day arrival and equipment setup. Jen Schultenover draws praise from both homeowners and insurance agents as a responsive coordinator who follows up throughout the project. Zach Sargent managed reconstruction projects that finished ahead of schedule and earned repeat mentions for coordination. Joshua, Keidin, and Philippe appear together across multiple mitigation jobs praised for being respectful and careful with the property. Victoria earned specific praise as a general contractor who kept a complex roofing and deck project on track. Brandon and his crew drew compliments for communication and on-time completion. Insurance coordination shows up frequently: reviewers say Forefront handled the documentation, worked with adjusters, and took that burden off the homeowner.
5 found across 359 total reviews at 4.7★. Frank FrankLin described calls and emails going unanswered for days, crews failing to show on scheduled days without notice, and a project that struggled to pass inspections. No owner response. Raffael Gontijo, a contractor, posted twice about unpaid work completed four months earlier, saying the only contact came after he left a review. The owner responded that compliance documentation was outstanding and invited him to call. Tracy Keilbach traced an unresolved shower waterproofing failure back to the Team K era, with water falling through the ceiling, holes where a door was removed, and subflooring still exposed months later. Multiple project managers had cycled through the job. No owner response. Robert Gallegos praised the mitigation but said reconstruction stalled for a month afterward with no returned calls. The owner (Brad) responded, acknowledged the delay, and said the reconstruction proceeded smoothly once it started. Huda Julie Ghaibeh posted a one-line review saying they never called back. No owner response.
The split between mitigation and reconstruction quality runs through the negative reviews like a fault line. Mitigation teams get named, praised, and remembered. Reconstruction is where communication breaks down, timelines slip, and project managers change. This may reflect a structural difference in how the two sides of the business are staffed or managed. The owner responses that do appear engage with specifics rather than using templates, but the 40% response rate means most complaints go publicly unaddressed.
Jen Schultenover (coordinator/finance — highly praised, mentioned by insurance agents and homeowners). Zach Sargent (reconstruction supervisor — praised for coordination and ahead-of-schedule completion). Joshua/Josh (mitigation technician — praised across multiple reviews). Keidin (mitigation technician — praised for professionalism). Philippe/Phillipe/Filipe (mitigation technician — praised for hard work and attitude). Victoria (general contractor — praised for leadership on complex project). EQ (mitigation — praised for fast response). Marco (client relations manager — praised for responsiveness on roofing). Riley (mitigation — praised). Hunter (mitigation coordinator — praised). Vanessa (mitigation technician — praised). Katelyn (reconstruction — praised). Braydn/Bradyn (reconstruction — praised for timeliness). Caitlin (mitigation — praised). Jefferson (reconstruction — praised). Chris (owner — praised for involvement and insurance guidance). Luis L. (technician — praised for communication). Brandon (mitigation — praised for communication). Ben (mitigation — praised). Christian (superintendent — praised for follow-up). Sam (technician — praised). Mark (mitigation — praised). Andrew (mitigation — praised). Nick (roofing — praised). Eric (roofing — praised). Javier (construction — praised). Brad (owner/management — responded to review). Charles (remediation — praised). Nasire (mitigation — praised). Julian (mitigation — praised). Keaton (mitigation — praised).
Forefront delivers on the emergency side. Their mitigation crews show up fast, communicate clearly, and earn names in reviews. The risk is the reconstruction handoff: if your project requires a full rebuild, pin down your project manager by name, get a written timeline, and establish a communication cadence before demo starts. Ask for Zach Sargent or Jen Schultenover as your point of contact if they cover your area.
Keep in mind
- Forefront does both mold testing and mold remediation. That means the company telling you whether you have a mold problem is the same company that gets paid to fix it. Ask whether they will accept a third-party test result, or consider getting an independent inspection first.
- Multiple 1-star reviews describe a pattern where mitigation goes well but reconstruction stalls afterward. Communication drops, calls go unanswered, and timelines stretch. The company acknowledged and resolved at least one of these cases, but the pattern spans several reviews.
- The company rebranded from Team K Services. One reviewer traced an unresolved shower waterproofing issue back to the Team K era, spanning years with multiple project managers who left. Ask whether your project manager will stay assigned through completion.
- Their service area stretches from Colorado Springs to Fort Collins. That is roughly 130 miles. Confirm response times and crew availability for your specific location, especially for non-emergency work.
- Owner response rate on recent negative reviews is 40%. When the owner does respond, the replies engage with specifics. But more than half of recent complaints received no public response.