Provider profile
ECOS Environmental & Disaster Restoration Inc.
Provider snapshot
What this listing says
Boulder and Front Range homeowners dealing with water damage that has led to mold, who want a single company with 12 Colorado offices to handle extraction, remediation, and reconstruction under one contract.
Best for
- Boulder, Denver, and Front Range properties where water damage has created a mold problem and you want one company to handle extraction, drying, remediation, and rebuild.
- Commercial properties or businesses that need after-hours emergency response, since ECOS staffs a 24/7 live operator and claims two-hour arrival.
- Homeowners in mountain communities like Aspen, Vail, or Steamboat Springs who need a company with a local office rather than one driving from Denver.
- Properties with overlapping hazards like mold and asbestos, since ECOS handles both and holds CDPHE asbestos consulting credentials.
- Insurance-driven claims where you want a company experienced in adjuster coordination and documentation.
About this company
ECOS Environmental & Disaster Restoration is a Boulder-based restoration company with 12 offices spread across Colorado, from Grand Junction on the Western Slope to Aurora on the Front Range. Mold is one piece of a much larger operation that includes water damage, fire damage, asbestos, biohazard, hazmat, and crime scene cleanup. They do both mold testing and mold remediation, and they hold a general contractor license that lets them handle the rebuild after removal.
On the mold side, their Denver mold abatement page describes a process that includes containment with negative air pressure, HEPA air scrubbers, antimicrobial treatment, and removal of contaminated materials like drywall and insulation. They are IICRC-credentialed and claim over 15 years of mold-specific experience. They also do indoor air quality work including radon testing and VOC detection, which is unusual for a restoration company.
ECOS has been operating since 2004, putting them past 20 years in business. They won the Aspen Chamber of Commerce Business of the Year Award in 2012 and hold a BBB A+ rating. They staff a live operator around the clock and claim a two-hour response window for emergencies.
At 4.6 stars on Google with 44 reviews and no negative reviews in the last 18 months, the rating is solid. The review volume is modest for a company with 12 locations, which likely reflects that reviews land on individual location listings rather than this single profile.
Services
Service area
ECOS is headquartered in Boulder, Colorado, with 12 offices across the state: Grand Junction, Aspen, Basalt, Glenwood Springs, Rifle, Parachute, Vail, Steamboat Springs, Boulder, Denver, Aurora, and Englewood. This covers much of the Front Range and Western Slope. Their website says they serve Colorado Springs as well, though no office address is listed there.
Review consensus
Audrey is the most frequently named employee, appearing in at least seven reviews for her fast response times, clear communication, and hands-on involvement in water mitigation and restoration jobs. Michael is named alongside Audrey in two reviews for commercial and residential flood work. Izaiah (also spelled Isaiah) appears in three reviews, praised for detail-oriented cleanup including sewage damage and mice infestation work alongside Azalia. Reviewers consistently highlight same-day or next-day response, transparent pricing, and willingness to work with insurance companies. Multiple repeat customers note they keep coming back to ECOS.
0 found across 44 total reviews at 4.6★. No 1-star reviews exist in the recent 18-month window, and only one 4-star review appears in the full set, which contained no complaint text. There is no negative pattern to report.
The review profile skews heavily toward water damage and flood restoration, with very few reviews mentioning mold specifically. One reviewer (Jared Hansford) described a commercial mold remediation job on an international shipment, and one website testimonial references mold, but the overwhelming majority of feedback relates to pipe bursts, flooding, and water extraction. This suggests mold remediation is a smaller part of their actual workload despite being prominently featured on their website.
Audrey (project manager/technician -- consistently positive, praised for responsiveness and communication). Michael (technician -- positive, named for commercial flood response). Izaiah/Isaiah (technician -- positive, praised for detail and thoroughness). Azalia (technician -- positive, praised for detail-oriented cleanup). Dan (technician -- positive, praised for rapid response). Avery (team lead -- positive, praised for speed and ease of process). Kris (staff -- positive, praised for helpfulness and responsiveness). James (team lead -- positive, praised for delivering on promises). Brian Johnson (general contractor -- positive, praised for quality work and insurance claim advocacy).
If you need water damage handled fast and want mold remediation folded into the same project, ECOS has a strong track record of showing up quickly and communicating clearly. Ask for Audrey if you want the person reviewers mention most. Since they test and remediate mold themselves, get an independent mold assessment first so you have a second opinion on scope before agreeing to their remediation plan.
Keep in mind
- ECOS does both mold testing and mold remediation. That means the same company telling you whether you have a mold problem is also the one selling you the fix. Consider getting an independent test before committing to remediation.
- Their service area covers most of Colorado with 12 offices, but response times to remote mountain locations may differ from what you get in Boulder or Denver. Confirm expected arrival time for your specific address.
- Most of their reviews and website content focus on water damage restoration. Mold remediation is a subset of their work, not their sole focus. If you want a mold-only specialist, this is a generalist restoration company.
- With 44 reviews across what appears to be a single Google listing for a 12-office operation, the review volume is thin. Their actual customer base is likely much larger than this number suggests.
- Their website mentions a 1-year guarantee on water damage repair, but does not specify whether the same guarantee applies to mold remediation work. Ask before signing.