Provider profile
AEG Construction & Restoration
Provider snapshot
What this listing says
Aurora and Centennial homeowners dealing with water damage who want a single family-owned company to handle mitigation, mold removal, and reconstruction under one roof.
Best for
- Aurora and Centennial residents who need water damage mitigation and reconstruction handled by the same company.
- Homeowners dealing with insurance claims after water or fire damage who want a contractor that will coordinate directly with adjusters.
- Condo owners in the Denver metro area whose units have been damaged by upstairs flooding, a scenario that appears repeatedly in reviews.
- Commercial property owners, including hotels and restaurants, needing restoration on a deadline.
About this company
AEG Construction & Restoration is a family-owned restoration and remodeling company based in Aurora, Colorado. Founded by Arturo Gonzalez, who grew up working in his father's flooring and tile business, the company handles water damage, fire damage, mold, asbestos, and reconstruction. They also do kitchen, bathroom, and basement remodeling. Their pitch is one contractor from damage to finished rebuild, including insurance paperwork.
What stands out is the breadth of work they take on. Most restoration companies stop at mitigation. AEG carries projects through to full reconstruction and remodeling, which means you are not coordinating multiple contractors. They also offer 24/7 emergency services with a separate emergency line, and reviewers confirm same-day and weekend response. They handle commercial work too, with projects at hotels and a cafe at the Denver Botanical Gardens showing up in reviews.
Arturo started the company after a stint as a business banker, inspired by his three daughters. The company operates within a 30-mile radius of Aurora and Centennial. They work directly with insurance adjusters, and multiple reviewers confirm AEG managed the insurance process for them.
With 4.7 stars across 129 Google reviews, AEG has a strong track record. Only 2 reviews at 3 stars or below appeared in the last 18 months, and neither involved the quality of their restoration or remodeling work.
Services
Service area
Headquartered in Aurora, Colorado. AEG lists service coverage within a 30-mile radius including Aurora, Centennial, Denver, Castle Rock, Lakewood, Highlands Ranch, Parker, and Castle Pines. Reviews confirm work in Aurora, Denver, and Thornton. Their website encourages contacting them to verify address eligibility.
Review consensus
Fast emergency response is the dominant theme. Multiple reviewers describe AEG arriving within hours of a call, including on weekends and holidays (Christmas Eve, a Sunday basement flood). Patsy gets repeated praise for responsiveness and communication. Sergio is highlighted for honesty, including one instance where he told a homeowner their crawl space had no issues and charged nothing. Arturo is named frequently as hands-on and trustworthy. Several reviewers mention that AEG handled their insurance claims end-to-end, reducing stress. Remodeling quality also draws praise, with reviewers noting bathroom and kitchen results that met or exceeded expectations.
2 found across 129 total reviews at 4.7★. One 1-star review from a Local Guide with 61 reviews contains no text, making it impossible to assess. The other recent low review (3 stars) describes an AEG vehicle driving recklessly, speeding, cutting off other drivers, and failing to signal. This is a driving complaint, not a service quality issue, but it still reflects on the company.
AEG has zero owner responses on their recent negative reviews. Given the company's strong overall rating, this is not alarming, but it is notable. Companies that respond to complaints, even brief ones, signal that they monitor feedback. The absence of any response makes it harder to know how they handle dissatisfied customers. On the positive side, the number of named staff appearing across reviews (Arturo, Patsy, Sergio, Salvador, Jeremy, Jeff Stone, Juan Rodriguez, and others) suggests a sizable crew with consistent individual accountability.
Arturo Gonzalez (owner — praised repeatedly for hands-on involvement and integrity). Patsy (coordinator — praised for responsiveness, communication, and support). Sergio (field tech — praised for honesty, knowledge, and patience). Moises/Moise (demo crew — praised for friendliness and communication). Salvador (project lead — praised for listening to client needs). Jeff Stone (field — praised for being attentive, ethical, and detailed). Adam (project manager — praised). Kent M (field — praised for going above and beyond). Jeremy (project lead — praised for helpfulness and quality). Juan Rodriguez (team lead — praised for restoration work). Jefferson (team lead — praised for quick dry-out response). Shelby (follow-up crew — praised). Brandon (estimator — praised). Berta (office/coordination — praised for helpfulness). Javier, Oscar, Alex (crew — praised for courtesy and service).
AEG is a strong pick for Aurora-area homeowners who want one company to handle everything from emergency water extraction through final rebuild. Ask for Sergio or Patsy by name if communication and honesty matter to you. Get an independent mold test before agreeing to their remediation scope, since they do both testing and the fix.
Keep in mind
- AEG does both mold testing and mold remediation. That means the same company telling you whether you have a problem is also the one you would pay to fix it. Consider getting an independent mold test before committing to remediation.
- No owner responses appear on their recent negative reviews. When a company does not engage publicly with complaints, you cannot gauge how they handle disputes.
- Their website claims a 30-mile service radius from Aurora, covering areas as far as Castle Rock, Highlands Ranch, and Lakewood. If you are on the fringe of that radius, confirm availability and response time before booking.
- AEG is primarily a restoration company that also does mold work, not a dedicated mold remediation firm. Their mold page is generic and does not describe specific equipment or methods they use.