Provider profile
RestoreCo Water Fire and Mold Restoration
Provider snapshot
What this listing says
Arvada and west Denver metro homeowners dealing with water damage or sewage backups who want a single company to handle mitigation, mold work, and insurance navigation.
Best for
- Homeowners in Arvada, Wheat Ridge, Golden, Lakewood, or Westminster dealing with water damage that may involve mold growth.
- Basement flooding situations where you need same-day water extraction and someone to manage your insurance claim from start to finish.
- Properties with both asbestos and mold concerns, since RestoreCo handles abatement and remediation under one roof rather than coordinating separate contractors.
- Homeowners who want daily moisture readings and 3D documentation to verify the drying process is on track.
- Insurance claims involving water or fire damage where you need a contractor who will call your adjuster directly and dispute lowball estimates.
About this company
RestoreCo operates out of Arvada, Colorado, and handles water damage, fire restoration, mold remediation, sewage cleanup, biohazard work, asbestos abatement, and crawl space repair across the Denver metro. Mold is one piece of a broader restoration operation — most of their work starts with water intrusion and expands into mold remediation when contamination is discovered during drying.
The company uses UV-C light disinfection as an add-on to standard cleaning, which they describe as 99.9% effective for pathogen reduction. They also use Injectidry infrared heating panels and air movers for structural drying, 3D virtual documentation of affected areas, and daily moisture readings with progress tracking. Their mold remediation page references ANSI/IICRC S520 standards, HEPA filtration, negative air pressure containment, and post-remediation verification testing. One reviewer — a general contractor since 2004 — said RestoreCo delivered test results within 24 hours.
Ryan Sumner runs the company as Creative Director alongside Glen Sumner as Finance Director. They founded RestoreCo in 2020 and hold BBB A+ accreditation. Multiple reviewers mention Ryan by name for personally walking them through insurance claims, including one case where he helped a homeowner get a full kitchen replacement approved by Allstate.
4.9 stars across 56 Google reviews is unusually strong. Only one review falls below 5 stars in the recent window. The volume is modest, but the consistency is striking — reviewers repeatedly cite the same strengths: fast arrival, insurance help, and respectful crews.
Services
Service area
RestoreCo is headquartered at 5293 Ward Rd in Arvada, Colorado. They serve the Denver metro area including Arvada, Denver, Lakewood, Golden, Westminster, Wheat Ridge, Broomfield, Thornton, and Littleton. Their website lists 40+ cities extending to Bailey, Castle Rock, Longmont, Fort Lupton, and Watkins — a broad footprint for a locally owned operation.
Review consensus
Gilbert draws the most frequent recent praise, named in seven reviews for calm demeanor and attentive follow-up during water damage projects. Jared is named in nine reviews across the full timeline for clear communication, insurance coordination, and meticulous handling of unusual finishes. Ian is praised in five reviews for professionalism during flood mitigation. Ryan Sumner is named repeatedly for personally managing insurance disputes, with one reviewer noting he helped secure full coverage when the insurer initially refused. Multiple reviewers describe same-day or within-hours arrival. An insurance adjuster quoted in one review called their mitigation work the best he had ever seen. A local general contractor with 20+ years of experience called RestoreCo the most competent company in the industry and reported using them for all testing, remediation, and guidance.
1 found across 56 total reviews at 4.9★. One reviewer hired RestoreCo for mold mitigation and found out on the day of work that the company had subcontracted to another crew without prior notice. She described Jared as kind but said she had to ask multiple times for the estimate. The job was quoted at one week but finished in half that time; RestoreCo billed the insurance company the full estimated amount. When she raised the billing concern, the owner Ryan was described as disrespectful and rude. The owner's response states the faster completion was due to adding extra workers rather than reducing scope, that labor and material costs remained the same, and that the reviewer was asking them to bill insurance one amount while giving her a different, lower price — which the owner characterized as insurance fraud. The disagreement over billing versus the owner's fraud accusation is unresolved. The reviewer waited until her insurance claim closed before posting.
RestoreCo's strongest signal is insurance advocacy. At least a dozen reviews specifically describe the company calling adjusters, disputing denials, and helping homeowners understand coverage. This is unusual for a restoration company and explains much of their loyalty. The flip side is visible in the one negative: when a billing dispute arose, the owner's detailed public response accused the reviewer of attempting insurance fraud. The willingness to fight for customers with insurers can become combative when the customer is on the other side of a disagreement.
Gilbert (field technician — consistently praised for calm action, professionalism, and follow-up). Jared (project manager — praised for communication, insurance help, and meticulous work; one negative noted slow estimate delivery but called him kind). Ian (field technician — praised for professionalism and courteous service). Ryan Sumner (owner/Creative Director — praised extensively for insurance advocacy; one reviewer called him disrespectful during a billing dispute). Tyson (field technician — praised in older reviews for prompt response and basement mitigation). Dylan/Dillon (field technician — praised for responsive same-day service). Kyle (field technician — praised for communication). Edgar (field technician — praised for fast basement work). Ashley (office staff — praised for helpfulness). Johnny (field technician — praised for water cleanup).
RestoreCo earns its 4.9-star rating through fast response and aggressive insurance advocacy — ask for Gilbert or Jared if you want the team members reviewers mention most. Get your scope and pricing in writing before work begins, and confirm whether the actual remediation crew will be RestoreCo employees or subcontractors. If a billing question comes up, handle it before the job wraps rather than after.
Keep in mind
- RestoreCo does both mold testing and mold remediation. That means the company identifying your mold problem is the same one billing you to fix it. Ask whether they use an independent third party for pre-remediation testing, or get your own assessment before committing to their remediation scope.
- One reviewer reported that RestoreCo subcontracted the mold remediation work to another company without disclosing it beforehand. The owner's response explained this was specifically for asbestos abatement, not mold. Ask upfront whether your job will be handled by RestoreCo's own crew.
- The same 1-star review described a billing dispute where the job finished faster than estimated but the full quoted price was charged. The owner stated labor costs were the same because extra workers were used. Clarify before signing whether your quote is fixed-price or time-and-materials.
- Their service area list includes 40+ cities stretching from Bailey to Fort Lupton to Castle Rock. That is a large footprint for a small Arvada-based operation. Confirm response time for your specific location before assuming same-day service.
- Most reviews reference water damage mitigation. Fewer mention standalone mold jobs. If your mold issue is not tied to a recent water event, ask about their experience with chronic moisture mold situations specifically.