Provider profile
Dry Kings Restoration
Provider snapshot
What this listing says
Walnut Creek and Contra Costa County homeowners who need mold remediation as part of a larger water or fire damage restoration handled by one company.
Best for
- Walnut Creek and Contra Costa County homeowners facing mold after water damage who want one contractor to handle everything from drying through remediation and rebuild.
- Bay Area property owners who need 24/7 emergency response — Dry Kings commits to on-site arrival within 60 minutes across four office locations.
About this company
Dry Kings Restoration operates a Walnut Creek office at 197 Mayhew Way, serving Contra Costa County and the broader Bay Area. They're a woman-founded, family-founded restoration company headquartered in Novato, with additional offices in San Francisco and San Jose. They recently partnered with Guardian Restoration Partners. Their primary identity is full-service disaster restoration — mold removal is one piece of a broader operation that includes water damage, fire damage, smoke removal, and reconstruction.
For mold work, Dry Kings uses IICRC-trained technicians, HEPA vacuuming, and air scrubbing. They also offer equipment rental (air movers, dehumidifiers, scrubbers) for homeowners who want to handle their own drying. Their pack-out service uses 3D scanning to document contents before transport and storage — an unusual tool for a restoration company this size. They handle insurance claims directly and offer financing for uninsured damage.
The leadership team includes Jennifer and Matthew as Managing Directors, Steve as General Manager (U.S. Navy veteran with an MBA), and Cyndie as Project Director with 30 years of construction experience. The company holds CSLB License #1128567 and carries EPA, OSHA, and IICRC credentials.
Services
Service area
Dry Kings operates from a Walnut Creek office at 197 Mayhew Way, with headquarters in Novato and additional offices in San Francisco and San Jose. They list service coverage across Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, and Sonoma counties. That is an enormous footprint for a company with four offices — confirm response time for your specific location.
Review consensus
Fast response time is the dominant theme. Multiple reviewers report same-day arrival and quick starts on water extraction and drying. Robert appears in two reviews — Sarah Chambers credits him for handling a major floor flooding quickly, and David Clarke names him alongside Joseph for responding to a broken drain pipe. Mr. Morales drew praise from Holly Peterson for arriving within an hour and being thorough. Fernando's team impressed Melissa Saunders with their assessment work. Sergio Duran and Junior received praise from Juan Garona for fast water damage response. Maria was singled out by Steven Sanchez for her knowledge across multiple damage types.
0 found across 19 total reviews at 4.6★. No 1-star reviews found in the last 18 months. The review pool is small (19 total), so the absence of negatives may reflect limited volume rather than flawless service.
The earlier reviews (2020-2024) consistently reference "ERC" or "Emergency Restoration Company," while the business now operates as Dry Kings Restoration. This rebranding, combined with the Guardian Restoration Partners acquisition, means the company's identity has shifted. Only two reviews have been posted since mid-2024, and neither mentions specific staff. The positive review pattern is real but reflects a prior version of this company.
Robert (technician — positive across 2 reviews, praised for fast response and thoroughness). Mr. Morales (technician — positive, praised for arriving within an hour). Fernando (team lead — positive, praised for assessment quality). Joseph (technician — positive, paired with Robert on a drain pipe job). Oscar (contact/coordinator — positive, praised for communication). Sergio Duran (technician — positive, praised for fast water damage response). Junior (technician — positive, paired with Sergio on water damage). Maria (representative — positive, praised for knowledge across damage types).
The Google review track record is thin — 19 reviews over six years, with most naming staff from the former ERC operation. If you're considering Dry Kings for mold work in Walnut Creek, ask which technicians will be assigned to your project and whether they have mold-specific experience. The company's strengths show up most clearly in emergency water damage response, not mold-only jobs.
Keep in mind
- Many Google reviews from 2020-2024 reference "ERC" or "Emergency Restoration Company" rather than Dry Kings. This location was rebranded, and recent reviews are sparse — only 2 reviews in 2025-2026. The current team and management may differ from what earlier reviewers experienced.
- Dry Kings claims a very large service area spanning nine Bay Area counties from a Walnut Creek satellite office. Confirm they can meet the 60-minute response commitment for your specific location in Contra Costa County.
- Mold removal is one of many services Dry Kings offers. They are primarily a general restoration contractor, not a mold-focused company. If you need mold-specific depth, ask about how often their Walnut Creek crews handle mold-only jobs.
- The company recently partnered with Guardian Restoration Partners, which may mean changes to pricing, crew assignments, or operational processes that older reviews don't reflect.