Provider profile
SERVPRO of Stockton
Provider snapshot
What this listing says
Stockton homeowners and commercial property managers who need mold remediation from a bilingual, IICRC-trained crew that also handles the water damage cleanup and rebuild under one contract.
Best for
- Stockton-area homeowners who discover mold after a water leak and want one company to handle dry-out, remediation, and rebuild.
- Commercial property managers in the Central Valley who want a bilingual crew with an ERP pre-disaster plan and 24/7 availability.
- Real estate transactions in California that require a home inspection with mold assessment before closing.
- Homeowners who need mold work done while they are away — multiple reviewers trusted the crew with house keys during multi-day jobs.
- Spanish-speaking residents who need to communicate directly with the remediation team.
About this company
SERVPRO of Stockton is a franchise restoration operation on Stagecoach Road, owned by Roy Drake and Clayton Barry. Roy Drake holds a Master IICRC restoration credential and has worked in California restoration for over a decade. The franchise ranks in SERVPRO's top 100 nationally and holds a California HAZMAT license for biohazard removal. They serve both residential and commercial clients in the Stockton area, with bilingual (Spanish-English) staff.
On the mold side, the team carries AMRT (Applied Microbial Remediation Technician) credentials and follows a containment-to-rebuild process: inspection, containment, HEPA air filtration, antimicrobial treatment, material removal, and reconstruction. They also offer mold assessment with laboratory analysis and can perform California Home Inspections for real estate transactions. The combination of mold remediation, water damage restoration, and in-house construction means one crew can take a job from emergency dry-out through drywall replacement.
Clayton Barry runs outreach to commercial property managers through "Lunch N Learn" sessions and CE Continuing Education classes, covering preventative maintenance and their ERP (Emergency READY Profile) program. The franchise supports the Greater Stockton Food Bank, the Gospel Rescue Mission, and local family shelters. They also deploy as a SERVPRO Large Loss team for storm response across California and out of state.
The 4.7-star Google rating across 53 reviews is strong for a restoration company. Nearly every review is 5 stars, and no reviewer in the last 18 months rated them below 4 stars.
Services
Service area
Headquartered in Stockton, California at 2334 Stagecoach Road. Reviews come from Stockton, Lodi, Galt, Modesto, Lathrop, and the Spanos Park area. The franchise also deploys storm teams across California and has traveled to Kentucky, Colorado, and New York for disaster response, but routine mold work likely stays within San Joaquin County.
Review consensus
Alex stands out across the most reviews. Donna Stuckey, Matt, Jenna, Patricia Pagala, Frances Collins, Annabelle Ramirez, and Jacki Pickett all name Alex as their lead, praising clean work and clear communication. Rogelio appears in three reviews (Valerie Marin, Sabrina Carvajal, Jill Craig, Phil Webber) with consistent praise for being responsive, trustworthy, and reliable enough that Sabrina Carvajal left him a house key for the duration of the job. JJ Camacho drew praise from Flo Chapman for daily cleanup and timely work. Fernando and Kim are named alongside Alex for keeping customers informed. Trisha Moore stayed late on a fire emergency for Jose Garcia. The front desk staff receive separate praise from Martha Botello, nancy mendoza, and Veronica Botello for patience and helpfulness.
0 found across 53 total reviews at 4.7★. No one-star or two-star reviews exist in the last 18 months. The two four-star reviews (Adrienne Thomas and Melissa Blagg) are both positive, describing timely arrival and friendly workers. There are no complaint patterns to report.
The review base skews heavily positive, with 51 of 53 reviews at 5 stars. The named-staff list is unusually deep for a restoration company — reviewers consistently identify their lead by name, which suggests the crew introduces themselves and maintains a single point of contact per job. The volume of named staff (Alex, Rogelio, JJ Camacho, Fernando, Kim, Angel, Rich, Joshua, Eveleena, Gustavo, Oscar, Trisha Moore, Hugo, Eddie, Les, Luis, Samuel, Jennifer, Jose Camacho, Ulises) indicates a sizable team with low anonymity. Co-owner Clayton Barry posted a 5-star review on the business in 2017.
Alex (project lead — praised by Donna Stuckey, Matt, Jenna, Patricia Pagala, Frances Collins, Annabelle Ramirez, Jacki Pickett for communication and clean work). Rogelio (crew lead — praised by Valerie Marin, Sabrina Carvajal, Jill Craig, Phil Webber for reliability and responsiveness). JJ Camacho (crew — praised by Flo Chapman for daily cleanup). Fernando (crew — praised by Matt, Sisk Veterinary, Patricia Pagala for helpfulness). Kim (office/coordinator — praised by Jenna, Patricia Pagala for communication). Trisha Moore (crew — praised by Jose Garcia for late-night fire response). Joshua (crew — praised by Rick for explaining processes). Eveleena (packing specialist — praised by Rick for packing work). Gustavo (crew — praised by Lakshmi for Saturday follow-up). Oscar (crew — praised by Lakshmi). Angel (crew — praised by Blaque Reese for attention to detail). Rich (crew lead — praised by Grant Defazio for clean jobsite). Hugo (crew — praised by Greg Leland). Eddie (crew — praised by Frances Collins for dedication). Les (project manager — praised by John Kirkpatrick). Luis (crew — praised by John Kirkpatrick). Samuel (crew — praised by John Kirkpatrick). Jennifer (office — praised by John Kirkpatrick). Jose Camacho (crew — praised by Roberto Alvarez for crawlspace work). Ulises (crew — praised by Roberto Alvarez).
Ask for Alex or Rogelio as your project lead — they appear most frequently in positive reviews and reviewers consistently praise their communication. With zero negative reviews in the last 18 months and a deep bench of named staff, the biggest risk here is not quality but scope: confirm that your mold job will get the same crew attention as their water and fire work, especially during storm season when this franchise deploys teams across the state.
Keep in mind
- Mold remediation is one of many services this franchise offers, not its sole focus. They handle water, fire, storm, biohazard, and general cleaning. Your mold job competes for crew time with those other service lines.
- As a franchise, the local team follows SERVPRO corporate procedures and pricing. The national brand does not guarantee local crew quality — that depends on Roy Drake and Clayton Barry's operation.
- The website mentions mold testing and California Home Inspections, but no reviews describe a mold-specific job in detail. Most review evidence covers water damage and fire restoration work.
- One of the 53 Google reviews was posted by co-owner Clayton A. Barry himself in 2017. This does not affect the overall rating meaningfully but is worth noting.
- Several reviewers mention insurance-referred work. If you are paying out of pocket, confirm pricing and scope in writing before work begins, since the time-and-materials billing model can make final costs unpredictable.