Provider profile
PuroClean of Bonita
Provider snapshot
What this listing says
Spring Valley and East County San Diego homeowners dealing with water damage that has led to mold growth, especially when insurance coordination matters.
Best for
- Homeowners in Spring Valley, Bonita, La Mesa, or Chula Vista who need water damage dried and monitored before mold sets in.
- Insurance-referred jobs where you want a company that documents damage and coordinates directly with your carrier.
- Post-leak situations where mold has already started growing and you need containment and remediation under one scope.
- Commercial property managers in East County San Diego needing 24/7 emergency response with daily progress reporting.
- Fire damage situations requiring contents pack-out, cleaning, and smoke odor removal alongside structural restoration.
About this company
PuroClean of Bonita is a restoration franchise based in Spring Valley, CA, owned by Tyrone Thomas Jr., a San Diego native who got into the business after dealing with property damage firsthand at his own condo. The company handles water damage, fire and smoke damage, mold removal, and biohazard cleanup for residential and commercial properties across East County San Diego.
What stands out here is the owner's personal connection to the work. Tyrone describes experiencing a roof leak that damaged multiple rooms in his home, with his HOA insurance denying the claim. That experience drives how the team approaches insurance coordination — they document damage for your carrier and walk you through the claims process. The company runs a proprietary QuickDry System that uses infrared cameras, moisture meters, and specialized drying equipment with daily monitoring until materials hit pre-loss dryness levels. For mold work, they set up containment with HEPA air filtration and recommend third-party clearance testing after remediation.
Tyrone holds IICRC water damage restoration credentials, OSHA health and safety certification, an AHERA building inspector designation, an ACAC fire and smoke damage consultant credential, and a California General Contractor B license. The team includes Sean Thomas as production manager, Marife Soriano-Jarillo handling office operations (she speaks Filipino), and field technicians Daniel Gastelo, Ryan Durell, and Carlos Rodriguez (who speaks Spanish). Several technicians hold WRT and applied structural drying credentials.
At 4.9 stars across 38 Google reviews, this is a strong rating for a restoration company. Reviewers consistently name specific technicians and praise communication — a signal that the franchise culture around customer updates is working.
Services
Service area
PuroClean of Bonita is headquartered at 512 Ramona Ave in Spring Valley, CA. They serve Bonita, Calavo Gardens, Casa de Oro, Chula Vista, Grossmont, La Mesa, La Presa, and Spring Valley. Their homepage also references Imperial Beach, Rancho San Diego, and East Lake, broadening the coverage claim across much of East County San Diego.
Review consensus
Daniel Gastelo is the most frequently named technician, praised by Lisa Harlow Hill, Tiara Lopez, Dan Hsu, Elizabeth Buono, and Hollie Roderick for professionalism and communication. Danny Ayala draws repeated praise from Tina Jai, Jennifer Yang, Dorothy Tele'a, Catrina D., Natalie Pena, and Gerilyne Presa — reviewers highlight his communication about arrival times and work details. Junior earned strong reviews from itin 85, John, Anne Good, Dan Aquino, Alexa Sperling, and Blanca Rodriguez for keeping customers updated and leaving properties clean. Christian Perez drew praise from Linsey Nunez, Nita Croft, Vasek Sanchez, and Marco Perez for going above and beyond. Sean Thomas and Ryan Durell are each mentioned positively. Across the board, reviewers highlight punctuality, clear communication, and cleanup after the job.
1 found across 38 total reviews at 4.9★. (1 found across 38 total reviews at 4.9 stars) The single 1-star review from Pina Tootoo in February 2026 states she was satisfied with Daniel and his crew's work. The positive text paired with a 1-star rating strongly suggests a rating error — the reviewer likely intended to leave a 5-star review. No owner response was posted to address the discrepancy.
This franchise generates reviews where customers name specific technicians more often than not — Daniel, Danny, Junior, and Christian each appear in multiple reviews by name. That level of name recognition suggests a stable crew and a culture where technicians own their customer relationships rather than rotating anonymously through jobs. The zero percent owner response rate on the one negative review is notable, though the review itself reads as a rating mistake.
Daniel Gastelo (technician — positive across 6+ reviews). Danny Ayala (technician — positive across 7+ reviews). Junior (technician/job manager — positive across 6+ reviews). Christian Perez (technician — positive across 4+ reviews). Ryan Durell (lead technician — positive). Sean Thomas (production manager — positive). Chris (technician — positive). Kenson Caseus (production — positive). Eduardo (technician — positive). Jay (technician — positive). James (technician — positive). Dwayne (technician — positive). Adrian (technician — positive). Taylor (technician — positive).
This is a well-reviewed franchise where you can expect to know your technician by name and get daily updates. Ask for Daniel or Danny Ayala if available. Get an independent mold assessment before signing a remediation contract, since they do both testing and remediation.
Keep in mind
- PuroClean of Bonita does both mold testing and mold remediation. That creates a conflict of interest — the company identifying the problem also profits from fixing it. Ask whether they will accept a third-party inspection report, or request an independent assessor before signing a remediation contract.
- This is a franchise operation. Quality depends on the local owner and crew, not the national brand. Tyrone Thomas Jr. runs this location, and his team gets strong reviews, but PuroClean experiences vary across franchises.
- The only 1-star review in the past 18 months actually contains positive text praising Daniel and his crew. This looks like a rating mistake, not a real complaint. No owner response was posted to clarify.
- The service area list includes communities spread across East County San Diego — Bonita, Chula Vista, La Mesa, La Presa, Spring Valley, and others. Confirm travel time and any emergency response fees for locations farther from their Spring Valley base.