Provider profile
ATI Restoration
Provider snapshot
What this listing says
San Diego County homeowners and commercial property managers dealing with water damage that has led to mold, who need a single company to handle extraction through reconstruction.
Best for
- San Diego County residents from Chula Vista to Oceanside who need water damage and mold handled by the same company under one contract.
- Commercial property managers in healthcare, education, or multifamily who need a restoration firm with national-scale insurance relationships and 24/7 dispatch.
- Homeowners whose insurance carrier has recommended ATI and who want a firm that coordinates directly with the adjuster.
- Property owners dealing with contaminated water (Category 2 or 3) who need HAZWOPER-trained crews for safe extraction before mold sets in.
About this company
ATI Restoration operates a regional office in Spring Valley, California, serving San Diego County. This is a national restoration company with 70+ locations across the country, founded in 1989. The Spring Valley office previously operated as J&M Keystone before rebranding under the ATI name. Richard Yokley manages the regional office.
ATI handles the full arc from water damage to mold to reconstruction under one roof. Their technicians carry IICRC certification and HAZWOPER training for contaminated-water situations. For mold work specifically, ATI partners with outside industrial hygienists who take samples and test air quality, then ATI crews handle the remediation and rebuild. They use thermal imaging cameras, hygrometers, and industrial dehumidifiers. The company offers what it calls Fast-Track Reconstruction, keeping demolition, remediation, and rebuild in-house rather than subcontracting each phase.
The company has operated for more than 30 years and holds California contractor license #613991. ATI works directly with insurance carriers and has in-house insurance coordination staff. They serve commercial clients across healthcare, education, hospitality, multifamily, retail, and government sectors alongside residential homeowners.
With 172 Google reviews and a 4.4-star rating, ATI sits slightly below the threshold where a restoration company's reviews signal consistent execution. The negative reviews cluster around timeline overruns and subcontractor quality rather than the remediation work itself.
Services
Service area
ATI Restoration's Spring Valley office is headquartered at 2709 Via Orange Way, Suite A, Spring Valley, CA 91978. The office serves San Diego County, including Chula Vista, El Cajon, La Mesa, National City, Coronado, Oceanside, Carlsbad, Escondido, Poway, Santee, Lakeside, and Ramona. ATI also operates separate offices in San Diego proper and San Marcos, so the broader metro area has overlapping coverage from three ATI locations.
Review consensus
Michael B. appears across four separate reviews for water damage repair work, praised for clean results, honesty, and showing up when promised. Bill draws praise as an estimator who puts homeowners at ease and demonstrates deep knowledge of building trades. Nick Ferrigno earned a recent 5-star review for a kitchen remodel. Marc received praise for communication during flood restoration. Multiple reviewers mention quick emergency response, crews arriving within hours. Several note that work areas were left clean at the end of each day. Insurance coordination comes up frequently as a positive.
3 found across 172 total reviews at 4.4★. One Local Guide with 78 reviews described a water damage project that stretched from an estimated 3-4 months to 8-9 months, with no proactive communication and workers who could not reinstall towel rods or hook up a washer properly. The same reviewer reported receiving invoices months after insurance had settled the claim. A second reviewer reported that ATI subcontracted a flooring job that was done incorrectly twice. A separate contractor eventually had to redo the work and called it one of the worst jobs they had seen. That review received 4 likes from other Google users. ATI's owner response to this review apologized and acknowledged the failures were unacceptable. A third 1-star review had no text.
Both detailed negative reviews describe the same structural problem: work that ATI delegated to others (subcontractors or less-skilled crew members) fell below the standard that ATI's own project managers set during the estimation phase. The gap between the estimator experience and the execution experience is a recurring theme. ATI responded to only 1 of 3 recent negatives, and that one response was personalized and acknowledged fault rather than deflecting.
Michael B. (project manager/supervisor — positive across 4 reviews). Bill (estimator — positive across 2 reviews). Nick Ferrigno (contractor — positive). Jacob (project manager — positive). Shane (scheduling — positive). Scott (estimator — positive). Marc (project manager — positive across 2 reviews). Steven/Steve (technician — positive across 2 reviews). Sam (technician — positive). Teleseno (technician — positive). Noe (technician — positive). Juan Garcia (technician — positive). Rigoberto C. (technician — positive). Perry (team lead — positive). Nick (technician — positive). Adan (technician — positive). Adamteleson (technician — positive).
Ask for Michael B. or Bill if they are still with the Spring Valley office. Get your project timeline and milestones in writing before work begins. If ATI assigns subcontractors to any portion of your job, ask for the subcontractor's name and references separately.
Keep in mind
- ATI partners with industrial hygienists for mold testing and then performs the remediation. This creates a financial incentive to find work. Ask for the hygienist's independent report before agreeing to a remediation scope.
- Recent reviews describe projects stretching from an estimated 3-4 months to 8-9 months. Get timeline commitments in writing with milestones, and clarify what happens if loss-of-use coverage runs out before ATI finishes.
- ATI subcontracts some work. One recent reviewer reported flooring done so poorly that a second contractor had to redo it, and ATI's own response acknowledged the failures. Ask whether your specific scope will use in-house crews or subcontractors.
- At 4.4 stars across 172 reviews, the rating is moderate for a restoration company. The negatives that do exist are detailed and from established reviewers.
- One reviewer reported receiving invoices months after insurance had already settled the claim. Confirm in writing that your financial obligation ends when insurance pays.