Provider profile
Save The Day Restoration
Provider snapshot
What this listing says
Signal Hill-based restoration company that handles mold, water, and fire damage through full reconstruction under one license, strongest for LA and Orange County property owners who want a single contractor from mitigation to rebuild.
Best for
- LA or Orange County homeowners dealing with mold tied to water damage who want one company to handle testing, removal, and the rebuild afterward.
- Property owners who need direct insurance billing and Xactimate documentation without managing a separate general contractor for reconstruction.
About this company
Save The Day Restoration operates out of Signal Hill, California, and covers 47 cities across Los Angeles County and Orange County. The company is locally owned — not a franchise — and holds California Contractor License #1049188. Mold is one of several service lines alongside water damage, fire damage, sewage cleanup, and general contracting.
The main differentiator is that they carry both the restoration and reconstruction under one license. Most restoration companies hand off the rebuild phase to a separate general contractor. Save The Day keeps the entire project in-house, from emergency water extraction through drywall, flooring, and finish work. Their FAQ states they refer mold air-quality testing to an independent industrial hygienist, which is a good sign for objectivity — though they still perform visual mold assessments and remediation themselves.
The company uses Xactimate for insurance estimates and bills carriers directly. They claim on-site arrival within 60 minutes for emergencies, with the fastest response times in the cities closest to their Signal Hill headquarters: Long Beach, Lakewood, Carson, and Cerritos.
Services
Service area
Headquartered in Signal Hill, California. Covers 25 cities in Los Angeles County (including Long Beach, Torrance, Pasadena, Glendale, Downey, Compton, Lakewood, Carson, and Bellflower) and 22 cities in Orange County (including Anaheim, Irvine, Huntington Beach, Santa Ana, Fullerton, and Newport Beach). Response times range from under 30 minutes near Signal Hill to 3-4 hours at the edges of coverage like Santa Clarita and San Clemente.
Review consensus
Frank, the owner, appears in more reviews than any other staff member. Reviewers describe him as honest, responsive, and willing to explain the process in detail. Multiple clients are repeat customers — K C has used the company since 2020, Tamar Zadaca mentions several projects over several years, and Pamela O. called them back three times. Jose D. gets praise for walking a client through sewage removal step by step and for diagnosing mold as condensation-related without pushing unnecessary work. Jonathan and his team earned a 5-star review for a commercial fire and biohazard cleanup in Signal Hill. Communication is the most consistent praise theme — B.J Ivey, Keshon, and Sharon Mobley all highlight updates and coordination.
0 found across 28 total reviews at 4.8★. No 1-star reviews found in the last 18 months. With only 28 total reviews, the absence of recent negatives is notable but the sample is small.
The review base skews heavily toward single-review accounts (many reviewers have only 1-2 total Google reviews). Four reviewers are Local Guides with established review histories, and all four gave 5 stars. The cluster of reviews in December 2025 (8 reviews in 10 days) is unusual and worth noting, though the reviewers describe distinct projects.
Frank (owner — praised for honesty, responsiveness, and clear explanations across multiple reviews). Jose / Jose D. (technician/project lead — praised for diagnosing mold causes accurately and guiding sewage remediation). Jonathan (team lead — praised for commercial fire and biohazard work). Manny (crew member — mentioned positively in one review). Jim (crew member — mentioned positively in one review).
If you hire Save The Day for mold work, ask for Frank or Jose by name — both have review trails showing honest assessments. Get your air-quality testing done by their referred independent hygienist rather than relying on their in-house visual assessment alone. The small review count means you are relying more on direct conversations than crowd-sourced evidence.
Keep in mind
- Save The Day performs both mold assessments and mold remediation. That creates a financial incentive to find problems they then get paid to fix. Their FAQ says they refer air-quality testing to an independent hygienist, but confirm this applies to your project before signing.
- 28 Google reviews is a small sample. The 4.8-star rating looks strong, but there is not enough volume to establish long-term consistency.
- The company claims 47-city coverage across two counties. Response times to cities like Santa Clarita or San Clemente stretch to 3-4 hours per their own website — ask about realistic timelines if you are far from Signal Hill.
- Mold remediation is one service line inside a restoration and reconstruction company. If you need a mold-only specialist, this may not be the right fit.