Provider profile
Construction Abatement LLC
Provider snapshot
What this listing says
Santa Rosa and Sonoma County homeowners dealing with water damage who want one contractor to handle mitigation, mold removal, and the full rebuild under a single CA general contractor license.
Best for
- Santa Rosa, Windsor, and Sonoma County homeowners who need water damage or mold work handled from start to finish by one company.
- Insurance-referred jobs where the carrier has already pointed you to RCA — they work directly with insurers and multiple reviewers confirm smooth claims coordination.
- Homeowners who want the same contractor to handle both the damage mitigation and the rebuild, avoiding the handoff between separate companies.
- After-hours emergencies — reviewers confirm same-night response for flooding, leaks, and storm damage.
About this company
Restoration Construction Abatement (RCA) is a Santa Rosa restoration company that handles water damage, mold, fire, and biohazard work — then stays on to do the rebuild. They hold a California general contractor license (#1075687) and are IICRC-trained, which means they can take a job from emergency water extraction through structural drying, mold removal, drywall, painting, and flooring without handing off to another contractor. Most of their work comes through insurance referrals.
The single-contractor model is the real differentiator here. Many restoration outfits stop at mitigation and hand the rebuild to someone else. RCA keeps the same crew through demolition, drying, remediation, and reconstruction. Multiple reviewers specifically chose them for this reason. They also do kitchen and bath remodeling as standalone work, and they operate 24/7 for emergencies — several reviewers confirm same-day or same-night response.
Founded in 2020, the company claims over 40 years of combined team experience. Terry Turchin appears to be the owner or principal. The office has run through several coordinators over the years — Kalin, Monique, Emilie in earlier reviews, Irma more recently — and field crews are led by Luis, with Dana, Crissia, Jorge, and Uriel appearing frequently.
At 4.7 stars across 39 Google reviews, RCA's rating is solid. Nearly every review is 5 stars. The two recent 1-star reviews both center on scheduling and communication breakdowns rather than workmanship, which suggests the quality of the actual restoration work is not the issue.
Services
Service area
Headquartered at 1305 N Dutton Ave in Santa Rosa, California. They list coverage across Sonoma County (including Windsor), Marin County, and Napa County. Most reviews come from Santa Rosa and nearby Sonoma County locations, with one recent project noted in San Anselmo (Marin County).
Review consensus
Fast emergency response is the most consistent theme — multiple reviewers report RCA arriving within an hour or the same evening, including weekends and holidays. Luis appears across the most reviews as a supervisor and team lead, praised for being responsive, accommodating, and efficient. Crissia and Dana are frequently named as field techs who keep worksites clean and communicate well. Irma is highlighted in recent reviews as a standout coordinator — Mark Nicandri called her a "true gem" for her responsiveness. Fernando drew specific praise for mudwork and painting skill. The office staff (Kalin, Monique, Emilie in earlier reviews) are consistently described as communicative and helpful. Several reviewers note that RCA was referred by their insurance company, and the insurance coordination ran smoothly.
2 found across 39 total reviews at 4.7★. Both 1-star reviews center on scheduling and communication, not workmanship. Amber Losk describes a two-bathroom remodel that was supposed to take two weeks but stretched past two months. Days would pass with no workers showing up and no communication about the delay. She reports the project manager was unresponsive and that she eventually fired RCA and hired another contractor. She also disputes the return of her deposit. The owner's response states that emergency services and repair work are handled by separate divisions and crews, but does not directly address the scheduling gaps. Sharon Aileen's review is briefer — she reports constant last-minute cancellations and unclear communication. No owner response was posted to her review.
The two negatives share an identical complaint: scheduled days with no crew, no proactive communication about delays. This contrasts sharply with the emergency-response reviews, where RCA shows up within hours. The pattern suggests the company may prioritize emergency calls (which are often insurance-funded and time-sensitive) over scheduled repair and remodel work. The owner's response to Amber Losk's review explicitly states that emergency and repair divisions are separate, but both negatives describe the same communication breakdown. Owner response rate on recent negatives is 50% — one detailed but defensive response, one unanswered.
Luis (supervisor/team lead — praised repeatedly for responsiveness and efficiency). Crissia (field tech — praised for diligence and clean work). Dana (field tech — praised alongside Crissia across multiple reviews). Irma (coordinator — praised as highly communicative and responsive). Jorge (field tech — praised in several recent reviews). Uriel (field tech — praised for hard work). Jose (field tech — praised). Terry/Terry Turchin (owner/principal — praised for showing up quickly after incidents). Tim Wilson (investigator — praised for diagnosing a long-standing leak). Fernando (carpenter/painter — praised for exceptional skill). Linder (site manager — praised for daily presence and management). Francisco (field tech — praised). Kalin (office coordinator — praised for prompt outreach). Monique (office coordinator — praised for scheduling and communication). Emilie Turchin (office coordinator — praised). Grant (scheduling coordinator — praised). Ryan (drywall installer — praised). Hugo (field tech — praised). Toni (field tech — praised). Joe (field tech — praised). Kevin (field tech — mentioned positively). Julio (field tech — praised for Saturday evening response). Benito (lead carpenter — praised). Jaime (carpenter — praised). Juan (carpenter — praised). Marco/Marco Cardenas (estimator — praised).
RCA delivers strong emergency response and solid restoration work — the volume of positive reviews and the number of named staff who get personal praise both support that. The risk is on the scheduling side: if your project is a planned remodel rather than an emergency, push for a written timeline with committed dates. Ask for Irma as your point of contact — she gets the strongest recent praise for communication.
Keep in mind
- RCA does both mold testing and mold remediation. That creates a conflict of interest — the company telling you whether you have a mold problem is also the one that profits from fixing it. Consider getting an independent mold inspection before committing to their remediation scope.
- Two recent 1-star reviews describe the same pattern: scheduled work days pass with no one showing up, calls go unreturned, and projects fall behind by weeks. The owner's response to one of these disputes the claims but does not address the scheduling gap specifically. Ask for a written schedule with specific dates and hold them to it.
- Their service area spans Sonoma, Marin, and Napa counties — a large geography for a single crew-based operation. If you are outside Santa Rosa or Windsor, confirm response times and crew availability for your location before signing.
- The company is young — founded in 2020 — despite marketing 40+ years of combined experience. That experience number reflects the team's collective background, not the company's track record.