Provider profile
Palomar Restoration Services
Provider snapshot
What this listing says
North San Diego County homeowners dealing with water damage that led to mold, especially if you need remediation and rebuild handled by one general contractor.
Best for
- San Marcos, Escondido, Oceanside, and Vista homeowners who need water damage dried out and rebuilt by the same company.
- Sellers in escrow who need fast turnaround on water or mold damage — multiple reviewers mention Palomar saving a home sale under deadline pressure.
- Property managers and real estate agents looking for a single contractor to handle damage mitigation through final repair.
- Homeowners without insurance coverage — one reviewer specifically praised the team for being mindful of out-of-pocket costs.
About this company
Palomar Restoration Services is a general contractor in San Marcos that handles both damage mitigation and the rebuild under one roof. They hold a California general contractor license (#1106181), an IICRC firm certification, and EPA Lead-Safe credentials. Their primary work is water damage restoration and mold remediation for residential and commercial properties across North San Diego County.
What stands out is the single-contractor model. One reviewer noted they have "in-house remediation and rebuild," meaning you avoid coordinating separate companies for tear-out and reconstruction. Their mold remediation page shows HEPA vacuuming, antimicrobial treatment, air scrubbers, and dehumidifiers. Beyond damage work, they do flooring, painting, plumbing, electrical, countertops, and drywall — so post-remediation repairs stay in-house too.
The about page lists a mitigation manager with 17 years of experience, a co-founder with 8 years in remodeling, and a founder who oversees each project. Multiple reviews identify Randy as the mitigation manager. The company works directly with major insurance carriers including State Farm, USAA, Farmers, Travelers, American Family, and Liberty.
A perfect 5.0 across 32 Google reviews is unusual. The volume is still modest, but every single reviewer gave five stars. Several are repeat customers, and at least two real estate agents use them as their go-to contractor.
Services
Service area
Headquartered in San Marcos, California. Serves North San Diego County, specifically naming San Marcos, Escondido, Oceanside, and Vista. A real estate agent reviewer describes them as his go-to in North San Diego County, consistent with the four-city focus.
Review consensus
Randy is the standout name. He appears in at least 10 reviews spanning two years, consistently praised for same-day response, clear explanations of damage scope, and proactive communication throughout projects. Reviewers describe him as upfront about costs and honest about what needs to happen. Jake and Uriel get named in a review for going above and beyond, and Uriel and Jeremy are called out together in another for careful handling of a stressful project. Kevin V. earned praise for diagnosing a leak that two other companies could not find. Communication is the single most repeated theme — reviewers say the team keeps them informed with updates and photos at each stage.
0 found across 32 total reviews at 5.0★. No 1-star reviews exist in this company's history. Across all 32 reviews at 5.0 stars, not a single reviewer has rated them below five stars.
The review base includes multiple real estate agents and property managers who use Palomar repeatedly, plus at least two repeat homeowner customers. This suggests the company earns its ratings through relationship-driven work rather than one-time transactions. The reviewer Tim Barker, a real estate salesperson in North San Diego County, calls them his go-to for everything from punch lists to complete remodels. Bruce Lee Krager, a condominium manager, has used them twice and calls Randy the most detail-oriented person in the industry. This repeat-client pattern is a strong signal, though the total volume remains small.
Randy (mitigation manager — praised in 10+ reviews for fast response, communication, and honesty). Jake (team member — praised for going above and beyond). Uriel (team member — praised in two reviews for careful, reliable work). Jeremy (team member — praised for attentive project handling). Kevin V. (team member — praised for diagnosing a difficult leak). John (appears to be owner or senior leader — praised for overseeing property preparation).
Ask for Randy by name — he runs mitigation and nearly every reviewer credits him for making the process smooth. Since Palomar does not do mold testing, line up a separate inspector before calling them for remediation. With only 32 reviews, you are relying on a small but unanimously positive track record.
Keep in mind
- Palomar does not do mold testing or inspection. You will need a separate inspector to assess the mold before and after remediation.
- 32 reviews is a small sample. The perfect 5.0 rating is encouraging, but a few hundred reviews would give a more reliable picture.
- Their service area lists four cities in North San Diego County. If you are outside San Marcos, Escondido, Oceanside, or Vista, confirm they will take your job before scheduling.
- The website is light on technical detail about their mold remediation process. Ask what specific steps they follow and what post-remediation documentation you will receive.
- They offer a wide range of services beyond restoration — painting, plumbing, flooring, electrical, countertops. A company this broad may sub out specialty trades rather than handling everything with their own crew.