Provider profile
FloodDry Water Damage Restoration
Provider snapshot
What this listing says
Bay Area homeowners dealing with water damage from pipe bursts or appliance leaks who want a locally owned crew that handles insurance paperwork and can arrive in about an hour.
Best for
- San Jose and Bay Area homeowners who need same-day water extraction and drying after a pipe burst, appliance leak, or roof intrusion.
- Property owners who want the restoration company to handle insurance documentation, including photos, moisture readings, drying logs, and adjuster coordination.
- Homeowners who discover mold after water damage and need remediation paired with structural drying in one scope of work.
- First-time homeowners unfamiliar with the restoration process who want clear, step-by-step explanations from the crew.
About this company
FloodDry is a locally owned water damage restoration company based in San Jose, CA, serving the broader Bay Area. Their primary work is emergency water extraction, structural drying, and mold remediation after leaks, pipe bursts, and appliance failures. Konstantin, the owner, runs estimates and coordinates insurance claims. Kirill and Alex handle the field work.
On the mold side, FloodDry does remediation and antimicrobial treatment but explicitly does not do mold air testing or lab reports. Their website states they refer that work to independent inspectors to avoid a conflict of interest. They use moisture meters, thermal cameras, commercial dehumidifiers, air movers, and HEPA air scrubbers when containment is needed. Kirill K., the lead tech, is trained in water damage restoration and applied microbial remediation.
FloodDry holds an IICRC Certified Firm credential (#70176655) and is listed with the Restoration Industry Association. They also carry BBB accreditation. The company advertises ~45-minute response times to most San Jose ZIP codes and handles both residential and commercial jobs.
A perfect 5.0 stars across 54 Google reviews is unusual for any restoration company. Every single reviewer gave 5 stars, with no negative reviews in the last 18 months. That is a genuinely rare track record, though the review volume is still moderate.
Services
Service area
FloodDry is headquartered at 4955 Harmony Way in San Jose, CA. They serve the broader Bay Area, including Santa Clara, Los Gatos, Campbell, Los Altos, Redwood City, Foster City, Fremont, San Mateo, San Ramon, Cupertino, Palo Alto, Santa Cruz, and Dublin. Reviews confirm jobs in San Jose, Los Altos, and the wider Bay Area, though response times outside San Jose will vary.
Review consensus
Konstantin draws the most mentions for fast initial response, clear process explanations, and hands-on insurance coordination. Multiple reviewers note he responded same-day, including weekends (Linda Huynh describes a Saturday call with Sunday start). Kirill is praised repeatedly for thorough moisture monitoring, returning to check drying progress mid-job (Yvonne Wu, James Parsons), and careful, clean fieldwork. Alex is named alongside Kirill in several reviews for careful ceiling openings and barrier placement (Alejandra Del Toro, Stefan Gobano). Reviewers consistently highlight clean job sites, clear communication, and willingness to explain each step.
0 found across 54 total reviews at 5.0★. No negative reviews exist in the last 18 months. Across all 54 reviews at 5.0 stars, not a single reviewer rated FloodDry below 5 stars.
The review pattern shows a small, owner-operated company where Konstantin personally handles estimates and insurance on nearly every job, and Kirill and Alex do the fieldwork. This tight team structure likely explains the consistency, but it also means capacity is limited. Several reviewers found FloodDry through plumber referrals (raiza santiago martinez, Mike Runfola, Aditya Bhave), suggesting strong local trade relationships.
Konstantin (owner/project manager — positive, named in 20+ reviews for responsiveness, insurance help, and clear estimates). Kirill (lead technician — positive, named in 10+ reviews for moisture monitoring, clean work, and follow-up visits). Alex (technician — positive, named in 5+ reviews alongside Kirill for careful demolition and barrier installation). Archie (technician — positive, mentioned by Mike Runfola for field work).
FloodDry runs a tight operation with a small crew that reviewers consistently describe as responsive, communicative, and clean. Ask for Konstantin on the estimate and confirm Kirill or Alex will handle the fieldwork. Since there are no negative reviews to flag specific risks, your main due diligence is getting a separate mold inspection report before agreeing to any remediation scope.
Keep in mind
- FloodDry does both moisture inspection and mold remediation. Even though their website says they refer mold air testing to independent inspectors, the company that finds the problem is the same one that sells the fix. Ask for a separate mold inspector's report before signing a remediation contract.
- All 54 Google reviews are 5-star. That is statistically unusual. It does not mean the reviews are fake, but it does mean you have no negative experiences to learn from before hiring.
- Their service area claims stretch across the entire Bay Area, from Santa Cruz to Dublin to Redwood City. Response times outside San Jose proper will vary. Confirm your ZIP code gets the ~45-minute window before assuming fast arrival.
- Mold remediation is secondary to their water damage work. If your mold problem is not tied to a recent water event, confirm they handle standalone mold jobs before scheduling.