Provider profile
Pro Value Water Damage Restoration San Diego
Provider snapshot
What this listing says
San Diego homeowners dealing with water damage or mold who want a smaller restoration company that handles insurance coordination directly.
Best for
- San Diego homeowners with water damage or mold who prefer a small, owner-operated restoration company over a franchise.
- Situations requiring insurance coordination — multiple reviewers mention smooth insurance communication.
About this company
Pro Value Contracting is a San Diego restoration company headquartered on Engineer Road in the Kearny Mesa area. They handle water damage, mold remediation, fire and smoke damage, storm damage, and content packout. Founded by Ken Fiaco and Casey Elliot, who previously worked together at another restoration company before starting this one.
Their website lists mold remediation with location-specific pages for Pacific Beach, La Jolla, and Fallbrook, referencing coastal moisture issues and older housing stock. They quote mold jobs at $500 to $6,000 and water damage work at $1,500 to $6,000. Content packout services include ultrasonic cleaning, ozone treatment, and thermal fogging, with costs ranging from $1,500 to $10,000. They do both mold testing and remediation in-house.
The company has been operating in San Diego for about five years. One reviewer, Tovah Rachel, specifically sought them out after working with Ken and Casey at their previous employer, citing their work ethic and communication.
Services
Service area
Headquartered in the Kearny Mesa neighborhood of San Diego, California. Their website lists service pages for Pacific Beach, La Jolla, and Fallbrook, and references North Park, City Heights, Kensington, and Mission Valley. The spread from coastal Pacific Beach to inland Fallbrook covers a large portion of San Diego County.
Review consensus
Reviewers mention Ken Fiaco by name most often — Leilani Bassett calls him friendly with great service, Angelica Bailon praises him and the team, and Ginger Friess describes an on-time inspection with honest communication and no pushy sales. Tovah Rachel, a Local Guide with 11 reviews, specifically chose Pro Value because she had worked with Ken and Casey Elliot at a prior company. Henry Jameson describes insurance coordination after a kitchen pipe burst. Several reviewers highlight communication, timeliness, and staying within budget.
0 found across 27 total reviews at 5.0★. No negative reviews exist in the last 18 months. With 27 total reviews at 5.0 stars, there is no complaint data to analyze.
The review profile has an unusual concentration: 12 of 27 reviews appeared on March 20, 2026. Most of those reviewers have only 1-3 total reviews and left short, similar comments about teamwork and efficiency. A second smaller cluster appeared on March 11. This pattern suggests organized review solicitation, possibly from a team event or training day rather than organic customer feedback. The remaining reviews from paying customers — Alexander Appiagyei (mold behind laundry room), Henry Jameson (pipe burst), Tovah Rachel (repeat client), Ginger Friess (foundation work) — are more detailed and credible.
Ken Fiaco (owner/inspector — praised by Ginger Friess for honest inspection, by Leilani Bassett for friendliness, by Angelica Bailon, and referenced by Tovah Rachel as reason for choosing the company). Casey Elliot (co-founder — named by Tovah Rachel as someone she followed from a previous company).
Ask for Ken or Casey directly. The detailed reviews from actual restoration and mold customers are positive, but the review volume is thin once you set aside the March 20 cluster. Get an independent mold test before agreeing to their remediation scope, and confirm response times if you are outside central San Diego.
Keep in mind
- They do both mold testing and remediation, which creates a financial incentive to find problems they then get paid to fix. Consider getting an independent test before committing to remediation.
- The review profile raises questions: 12 of 27 reviews were posted on March 20, 2026, most from single-review accounts with nearly identical short praise ('teamwork,' 'efficient'). This pattern is consistent with solicited or coordinated reviews.
- No negative reviews exist in their history, which means there is no track record of how this company handles complaints or difficult situations.
- Their website includes a foundation inspection and repair page, and one review references foundation work. A company spanning water damage, mold, and foundation repair is covering a wide range of trades.
- The website lists service areas from Pacific Beach to Fallbrook, covering a large geographic spread across San Diego County. Confirm availability and response time for locations far from their Kearny Mesa office.