Provider profile
Reactic Restoration
Provider snapshot
What this listing says
Sacramento homeowners dealing with water damage that has led to mold, where Reactic can handle extraction, drying, and remediation under one roof with insurance billing.
Best for
- Sacramento-area homeowners with water damage that has triggered mold growth, where one company can handle both problems.
- Rental property owners who need fast emergency response and insurance coordination without being on-site.
- Homeowners needing crawl space moisture control with vapor barriers and drainage systems to prevent recurring mold.
About this company
Reactic Restoration is a multi-service restoration company based in Sacramento, operating from 8136 Junipero St. Their primary identity is water damage restoration, but they also handle mold remediation, fire and smoke damage, sewage cleanup, and reconstruction. They hold a California contractor license (No. 937118) and carry Diamond Certified status.
What stands out is their scope of work under one company. They handle the full chain from emergency water extraction through drying, mold removal, and reconstruction. Their mold remediation page describes a specific process: containment with plastic sheeting and negative air pressure, HEPA filtration with air scrubbers, antimicrobial treatment of non-porous surfaces, and dehumidification. They also do crawl space moisture control with vapor barriers (12-mil and 20-mil), drainage mats, sump pumps, and trench drains. They bill insurance carriers directly and claim preferred vendor status with multiple providers.
Services
Service area
Headquartered in Richmond, CA, with a Sacramento branch at 8136 Junipero St. In the Sacramento area, they list coverage for Citrus Heights, Roseville, Elk Grove, Rocklin, Vacaville, and Folsom. They also claim service areas across the Bay Area (Oakland, San Francisco, San Jose, Concord, Fremont, and others) and parts of Texas, which is an unusually broad footprint for a single restoration company.
Review consensus
Fast response times dominate the praise. Yuval Simonov reported a crew arriving within 30 minutes for a burst pipe at 8 PM. Multiple reviewers highlight Michael Guerrero by name for responsiveness, honesty, and clear communication. Cameron drew praise from Jelani Young for keeping a job on schedule. Antonio was singled out by CW Scheduler for explaining the work and leaving the house clean. Several reviewers mention smooth insurance coordination. Kelly Vannett noted that project manager James was upfront about what did and did not need repair, even when it meant a smaller job.
0 found across 26 total reviews at 4.9★. No 1-star or negative reviews found in the last 18 months. Across 26 total reviews at 4.9 stars, every review is 5 stars. There is no complaint data to analyze.
The review base is small (26 reviews over roughly five years) and entirely 5-star. Several reviewers are single-review accounts. This could reflect genuine satisfaction from a smaller operation, but the absence of any critical feedback means buyers have limited signal about how the company handles problems.
Michael Guerrero (project lead/owner-side contact — praised repeatedly for responsiveness, honesty, and communication). Cameron (crew lead — praised for keeping jobs on schedule). James (project manager — praised for honest assessment of damage). Antonio (technician — praised for communication and clean work). Jose (technician — praised alongside Michael for cleanup work). Idan Guttsait (referenced in older review under previous company name, praised for responsiveness).
If you hire Reactic for mold work in Sacramento, ask for Michael Guerrero and confirm the crew is local. Get an independent mold test before agreeing to their remediation scope, since they offer both services. The review record is spotless but thin, so check references beyond Google if the job is large.
Keep in mind
- Reactic does both mold testing and mold remediation. That means the same company telling you that you have a mold problem is also the one billing you to fix it. Consider getting an independent test before committing to their remediation scope.
- Their main office is in Richmond, CA, and they list service areas spanning the Bay Area, Sacramento, and parts of Texas. For Sacramento jobs, confirm that a local crew handles your project rather than traveling from the Bay Area.
- With only 26 Google reviews, the 4.9-star rating is strong but based on a small sample. There is limited public feedback to draw patterns from.
- The company rebranded from 911 Remediation LLC. Older reviews reference the previous name, which can make it harder to trace their full history.