Provider profile
PuroClean Home Rescue
Provider snapshot
What this listing says
Sacramento and Rancho Cordova homeowners dealing with mold from hidden leaks who want a family-owned PuroClean franchise with same-day response and direct insurance coordination.
Best for
- Sacramento and Rancho Cordova homeowners who find mold behind walls after a slow plumbing leak
- Homeowners whose insurance agent already works with PuroClean Home Rescue — the Camaras handle claim coordination directly
- Anyone needing same-day emergency response for water damage in the Elk Grove, Florin, or Rancho Murieta area
- Commercial property managers in Sacramento County needing after-hours mold assessment — reviewers confirm Mike has done evening evaluations
About this company
PuroClean Home Rescue is a PuroClean franchise in Sacramento, owned and operated by Daniel and Lynsey Camara. They run out of 9891 Horn Rd in the 95827 zip, covering Sacramento, Rancho Cordova, Elk Grove, El Dorado Hills, and surrounding communities. Lynsey has roughly 20 years in the restoration industry.
Their website describes panel-based drying systems for hardwood floors, thermal imaging and moisture meters for hidden water detection, and HEPA-filtered air scrubbers for airborne particulate removal during fire and mold work. They also list EPA-registered disinfectants for sewage backup cleanup. Whether any of this equipment is genuinely unusual for a PuroClean franchise is hard to say — these are standard tools for the brand.
The Camaras built a referral network that includes local insurance agents. A State Farm agent and an insurance broker both left reviews describing Lynsey as their go-to for client referrals. That kind of repeat trust from people who see restoration outcomes regularly says something about consistency.
A 4.9-star rating across 43 Google reviews with zero negative reviews in the last 18 months is uncommon. The review volume is modest, but the consistency is striking — not a single reviewer dropped below 5 stars recently.
Services
Service area
Based at 9891 Horn Rd in Sacramento (95827), near Rancho Cordova. They list service areas including Sacramento, Rancho Cordova, Elk Grove, El Dorado Hills, Florin, La Riviera, Rancho Murieta, Rosemont, Vineyard, and Wilton. A reviewer in Folsom also used their services, so their reach extends into Sacramento County's eastern suburbs.
Review consensus
Lynsey Camara draws the most praise by name — reviewers describe her as attentive, communicative, and hands-on with insurance coordination. Jim (also referred to as Jim Vallis or Jim Vallas) appears in multiple reviews for water damage mitigation work in Folsom and Sacramento, with reviewers noting his punctuality and thoroughness. Mike earned praise for after-hours mold assessment and straightforward pricing. Anthony and Lorenzo were called out together for mold removal work — a reviewer described them sectioning off the house and cleaning up after themselves. Lyle and Lorenzo also appear as a pair in another review for responsiveness and care. Multiple reviewers mention same-day or within-the-hour arrival.
0 found across 43 total reviews at 4.9★. No negative reviews found in the last 18 months. Across 43 total reviews at 4.9 stars, every review with text is 5 stars. The absence of complaints means there are no patterns to report — but it also means there is no adversarial signal to test the company against.
Two insurance agents left reviews — a State Farm agent (Shoua Lee) and an insurance broker (Dana Maria Brown) — both describing PuroClean Home Rescue as their referral partner. Insurance agents see restoration outcomes across many providers and tend to stick with companies that document properly and close claims without friction. This referral pattern suggests the Camaras prioritize the paperwork side of restoration, not just the physical work.
Lynsey Camara (owner — praised repeatedly for communication, insurance coordination, and attentiveness). Daniel/Dan Camara (owner — mentioned in one review for guiding an insurance claim). Mike (assessor — praised for after-hours mold evaluation and fair pricing). Jim/Jim Vallis/Jim Vallas (technician — praised across multiple reviews for water mitigation, punctuality, and helpfulness). Anthony (technician — praised for mold removal). Lorenzo (technician — praised in two reviews for mold removal and responsiveness). Lyle (technician — praised for friendliness and thoroughness). Chris (technician — mentioned alongside Lyle and Jim for being communicative). Sergio (technician — praised for efficiency). Marissa (staff — praised for kindness and client education, 2018 review). Cole (staff — praised alongside Marissa, 2018 review).
Ask for Lynsey if you want someone who will walk you through the insurance process. For mold work specifically, ask whether Mike will do the initial assessment and whether Anthony or Lorenzo will handle removal. With no negative reviews on record, there is nothing specific to watch for — but confirm in writing that testing and remediation scope are documented separately so you can get a second opinion if needed.
Keep in mind
- They do both mold testing and mold remediation. That creates a conflict of interest — the same company that tells you how bad the problem is also profits from fixing it. Ask for an independent assessment or get a second opinion on the scope of work.
- PuroClean is a national franchise. The Camaras own this location, but corporate branding, pricing systems, and processes come from the franchisor. If you have dealt with a different PuroClean location, this one may operate differently.
- With 43 total reviews, the sample size is small. The 4.9-star rating is strong, but a few hundred more reviews would give a clearer picture of how they handle difficult jobs.
- Their listed service area spans Sacramento, Elk Grove, El Dorado Hills, Rancho Murieta, and Wilton. Confirm response times for locations farther from their Horn Rd base in the 95827 zip.