Provider profile
Oracle Construction and Restoration
Provider snapshot
What this listing says
Sacramento-area homeowners dealing with water or fire damage who want a restoration company that also handles mold remediation and insurance claims under one roof.
Best for
- Sacramento and Northern California homeowners who need mold remediation tied to a water damage event and want one company to handle everything from mitigation through reconstruction.
- Insurance claimants who want a restoration company experienced with adjusters and Xactimate-based estimates, so they do not have to manage the claims process themselves.
- Property owners with combined water damage and mold who need 24/7 emergency response and a crew that can start the same day.
- Multi-family and commercial property managers in the Sacramento or San Jose area who need a restoration vendor that handles residential and commercial jobs.
About this company
Oracle Construction and Restoration is a Sacramento-based restoration company with a second office in San Jose. Their primary identity is water and fire damage restoration, with mold remediation as one piece of a broader service menu. They hold California Contractors State License Board license #1062186 and display an IICRC certified firm badge on their mold services page.
On the mold side, they list visual inspection, moisture meters, thermal imaging, containment, air sampling, mold removal, and reconstruction of affected areas. They do both testing and remediation in-house, which is worth understanding before you hire them. The more distinctive capability is their full-cycle approach: they handle mitigation, demolition, reconstruction, and insurance claims as a single vendor using Xactimate estimating software. Most of their Google reviews describe water or fire damage jobs, not standalone mold work.
The team claims over 30 years of combined experience in mitigation and restoration, and over 25 years working with insurance companies. They operate 24/7 and serve residential, commercial, and multi-family properties across Northern California, the Bay Area, and Southern California.
With 56 Google reviews at 4.7 stars and zero negative reviews in the last 18 months, this is an unusually clean review record. Nearly every review names a specific employee and describes a positive experience. The volume is modest but the consistency is notable.
Services
Service area
Headquartered in Sacramento, California with a second office in San Jose. Oracle claims to serve Northern California, the Bay Area, and greater Southern California. Most Google reviews come from the Sacramento metro area. Confirm crew availability for locations outside Sacramento and San Jose.
Review consensus
Reviewers consistently name specific employees and describe strong communication throughout the restoration process. Collin appears as project manager in at least six reviews, praised for keeping homeowners informed and handling setbacks smoothly. Jose and Roberto are named repeatedly as the on-site crew doing the physical work, with multiple reviewers calling out their craftsmanship. Erica Ankuda is recognized as assistant mitigation manager, described as knowledgeable and calming during stressful flood situations. Michael (Mike) Guerrero gets repeat mentions for first response and ongoing mitigation work. Daniel appears as project manager on several jobs with consistent praise. Danielle is named in multiple reviews for water mitigation and clear communication. The dominant theme across reviews is that Oracle communicates well, shows up on time, and works effectively with insurance companies.
0 found across 56 total reviews at 4.7★. No 1-star reviews found. Zero negative reviews of any kind appear in the last 18 months across 56 total reviews at 4.7 stars. Two older 5-star reviews hint at early friction — one mentions rocky communication between departments that was resolved by a manager named Nile, another describes initial communication problems before a crew member named Talon stepped in. These suggest that when problems arise, the company has corrected course.
Oracle appears to function primarily as an insurance-referred vendor. The majority of reviewers describe being assigned Oracle by their insurance company rather than finding them independently. This referral pipeline likely contributes to the high review scores — insurance companies tend to drop vendors who generate complaints. It also means the review base may not reflect what a self-pay customer would experience.
Collin (project manager — positive, named in 6+ reviews). Jose (crew — positive, named in 5+ reviews). Roberto/Robert (crew — positive, named in 5+ reviews). Erica Ankuda (assistant mitigation manager — positive, named in 2 reviews). Michael/Mike Guerrero (mitigation/first responder — positive, named in 3+ reviews). Daniel (project manager — positive, named in 4 reviews). Danielle (mitigation — positive, named in 3 reviews). Rodney (mitigation — positive, named in 2 reviews). Ryan Coats (project manager — positive). Greg (project manager — positive, named in 2 reviews). Tanya (team lead — positive). Angelo (mitigation — positive). Nico Ponce (project manager — positive). Desmond M (mitigation — positive). Tevm S (mitigation — positive). Brian (agent — positive). Jesus Garcia (crew — positive). Kaylene/Keylene (mitigation — positive, named in 2 reviews). Kirk (crew — positive). Talon (crew — positive). Nile (manager — positive). Nathan (crew — positive). Paul (crew — positive). Nick (crew — positive). Dalton (crew — positive). Joel (crew — positive). David (mitigation — positive). Brandon (mitigation — positive). Maria (packer — positive).
Oracle has an unusually clean review record for a restoration company, with no recent negatives and a deep bench of named employees who get individual praise. Ask for Collin or Daniel as your project manager if mold work is involved, and ask specifically about their mold remediation experience since most of their reviewed work is water and fire restoration. Get an independent mold test before committing to their remediation services.
Keep in mind
- Oracle does both mold testing and mold remediation. That is a conflict of interest: the company deciding you have a mold problem is the same company that gets paid to fix it. Consider getting an independent mold assessment before agreeing to remediation work.
- Mold remediation is not Oracle's core business. Their reviews overwhelmingly describe water and fire damage restoration. If you need a company that focuses primarily on mold, this may not be the right fit.
- Their claimed service area covers Northern California, the Bay Area, and Southern California, which is very broad for a company with two offices. Confirm response time and crew availability for your specific location before booking.
- Most reviewers were referred to Oracle by their insurance company. If you are paying out of pocket, ask upfront about pricing differences since their workflow is built around insurance claims.