Provider profile
Certified Pro Restorations Inc.
Provider snapshot
What this listing says
Roseville-area homeowners dealing with water damage that has turned into mold, who want one contractor to handle mitigation, remediation, and reconstruction under a single CSLB license.
Best for
- Homeowners in Roseville, Rocklin, Lincoln, or Auburn who need water damage dried, mold removed, and walls rebuilt by the same crew.
- Situations where mold appeared after a leak or flood and you want one company to handle everything from HEPA containment through drywall and paint.
- Insurance-claim projects where you want the contractor to communicate directly with your adjuster.
About this company
Certified Pro Restorations is a Roseville-based restoration and general contracting company that handles the full arc of damage recovery: water extraction, mold remediation, fire and smoke restoration, and the rebuild afterward. They hold a California CSLB license (#1065527) with B (general building) and C-21 (building moving/demolition) classifications. Their mold remediation work dates to 2008.
The standout here is that they do both the damage mitigation and the reconstruction in-house. When a pipe bursts, they dry the structure, address any mold growth, and then rebuild the drywall, flooring, and finishes. They list HEPA vacuuming, air scrubbing, negative air machines, containment, and HVAC decontamination on their mold page. They also run a controlled indoor storage environment for contents pack-outs. The website claims over 10,000 completed projects, though the company has only 25 Google reviews, so most of their work likely comes through insurance referrals and repeat clients rather than public search.
Services
Service area
Headquartered in Roseville, California (95678). The website lists nearby cities including Lincoln, Rocklin, Auburn, New Castle, Loomis, Penryn, Sacramento, Folsom, Eldorado Hills, Carmichael, Fair Oaks, Antelope, Natomas, and Woodland. It also claims coverage across Los Angeles, San Francisco, San Jose, San Diego, Orange, and multiple counties statewide, which is unrealistic for a small operation based in Placer County.
Review consensus
Charlie is named in at least 18 of 25 reviews, consistently praised for same-day responsiveness, frequent daily communication updates, and walking customers through each phase of the work. Frank appears in multiple reviews as the on-site foreman, with reviewers highlighting his craftsmanship on water damage mitigation and mold work. Raudell is mentioned once for fast fieldwork. Multiple reviewers describe Charlie explaining the process step-by-step, speaking with insurance adjusters on their behalf, and working weekends to keep projects on schedule. Two repeat customers (Brian and Carrie Hendrick, Tony Sayad) hired the company more than once.
1 found across 25 total reviews at 4.8★. The single recent complaint came from a bathroom remodeling client (not a restoration or mold job). Amardeep Dhaliwal described a project that was supposed to take three weeks but dragged on six weeks longer, citing slow material procurement and high pricing for a small contractor. He terminated the contract and hired someone else to finish. The owner responded with a detailed rebuttal: the shower pan arrived October 24th, the crew reached 90% completion by November 4th, the scope had been upgraded to full-height quartz slabs at tile pricing, and the customer cancelled before work could finish. The owner also claims the customer later tried to rehire them and posted the review only after being declined. The disagreement over timeline and pricing is unresolvable from the outside, but this was a remodeling project, not a damage restoration or mold job.
This company runs on Charlie's personal involvement. Nearly every review names him specifically rather than the company. That is a strength when he is your point of contact, but it also means the operation depends heavily on one person. If Charlie is unavailable for your project, the experience could differ. The owner's response to the single negative review was detailed and personalized, not a template, which suggests active reputation management with genuine engagement.
Charlie (owner/project manager — praised in 18+ reviews for communication, responsiveness, and hands-on involvement). Frank (foreman — praised by Sherry, Isaac Cassar, and Jared Palmyra for field work quality). Raudell (crew member — mentioned by Richard Gonzalez for quick work).
Ask for Charlie by name when you call. For restoration and mold work, the reviews are overwhelmingly positive and point to a hands-on operator who communicates frequently. For remodeling projects, get material sourcing timelines in writing and confirm the schedule before signing.
Keep in mind
- They do both mold testing and mold remediation. That means the same company deciding you have a mold problem also profits from fixing it. Get an independent test before signing a remediation contract.
- The website lists a service area spanning from Roseville to San Diego, Los Angeles, San Francisco, and multiple Bay Area counties. A small Roseville-based crew cannot realistically serve all of California. Confirm they will actually dispatch to your location before booking.
- Their one negative review involved a remodeling project (bathroom renovation), not restoration or mold work. The reviewer cited a 6-week delay and material sourcing problems. The owner's response disputes the timeline and notes the customer cancelled before the job finished. Both sides tell different stories, so get a written timeline and material delivery schedule upfront for remodeling jobs.
- 24 of 25 Google reviews are 5-star. Several come from single-review accounts with no other Google activity, which is worth noting when weighing the overall score.