Provider profile
Pure Maintenance of Southern California LLC
Provider snapshot
What this listing says
Inland Empire homeowners and landlords who want demolition-free mold treatment using Pure Maintenance's patented dry fog process, with same-day InstaScope testing and results.
Best for
- Inland Empire homeowners who want mold treated without drywall removal or extended construction disruption.
- Landlords and property managers dealing with tenant mold complaints who need fast turnaround on testing and treatment.
- Homebuyers under escrow deadlines who need same-day mold inspection with immediate results via InstaScope.
- Commercial building owners in the Riverside-to-Palm Springs corridor needing whole-structure mold treatment.
- Anyone with health concerns from suspected hidden mold who wants room-by-room air quality data during the inspection visit.
About this company
Pure Maintenance of Southern California is a Riverside-based franchise that treats mold without tearing out walls. They use Pure Maintenance's patented VaPURE dry fog process, which fills a property with a microscopic vapor that reaches hard, non-porous surfaces behind walls, inside ducts, and in other areas traditional demolition-based methods require tear-outs to access. After the fog treatment, they apply an antimicrobial coating to inhibit regrowth on treated surfaces.
Their testing side stands out for the InstaScope, a device that scans indoor air in real time and displays results on an iPad during the visit. They also offer traditional air sampling, tape and swab testing, and ERMI dust analysis. The InstaScope gives you mold concentration data room by room before you leave, which is unusual compared to the typical 3-5 day lab turnaround. They do both testing and remediation, which means the same company diagnosing your problem also sells the fix.
Rob runs the operation and handles scheduling and client communication. Travis Tolibas is the primary field technician reviewers mention, with Matt also doing inspections. Recent projects span Riverside, Temecula, Redlands, Lake Elsinore, Ontario, Rancho Cucamonga, Palm Desert, Palm Springs, Indio, Eastvale, and Perris, covering both residential and commercial properties.
A 4.9-star rating across 219 Google reviews is unusually high for a mold company with that volume. The positive signal is consistent: reviewers repeatedly mention that Travis explains results in plain language, shows up on time, and does not push unnecessary treatments. Multiple realtors specifically note the no-pressure approach.
Services
Service area
Headquartered in Riverside, California. Active projects documented across the Inland Empire and Coachella Valley, including Riverside, Temecula, Redlands, Lake Elsinore, Ontario, Rancho Cucamonga, Palm Desert, Palm Springs, Indio, Eastvale, Perris, and Bloomington. Their website markets broadly to Southern California, though the documented work clusters in Riverside and San Bernardino counties.
Review consensus
Travis Tolibas is the standout name across dozens of reviews. Reviewers consistently describe him as punctual, knowledgeable, and skilled at explaining mold test results in plain terms. Multiple realtors praise his no-pressure approach, noting he did not push treatments that were not needed. Rob draws praise for responsiveness and same-day scheduling. Matt is mentioned positively for his inspection work and willingness to educate without upselling. Several reviewers highlight that the team wears booties inside homes, arrives on time, and delivers InstaScope results on the spot.
4 found across 219 total reviews at 4.9★. Aaron Flores (November 2025) said the company charged $4,000 to spray for mold found in air testing but could not identify the physical source of the mold. The owner responded with a generic phone number and did not address the specific complaint about source identification. Jazzy Jazz (February 2025) reported no one showed up for a scheduled appointment, and an estimate was sent without anyone visiting the property. The owner said they could not find the reviewer in their records.
The negative reviews share a common thread: communication gaps after the initial service. Shawn Toas (2 stars, Local Guide with 26 reviews) described waiting three weeks for post-treatment results, sending multiple ignored emails and texts, and never receiving a promised callback to explain remaining mold in one room. Chris Sanchez (3 stars, Local Guide with 194 reviews) reported a similar pattern: pre-treatment testing was not done despite being requested, results were only provided after repeated follow-up, and communication stopped once payment was collected. The owner responds to every negative review (100% response rate), but the responses vary in quality. Some are personalized and address the specific issue (the owner found and emailed a missing report for Chris Sanchez), while others are generic invitations to call the office.
Travis Tolibas (technician/territory manager — overwhelmingly positive across dozens of reviews). Rob (owner — positive for responsiveness and scheduling, named in one 3-star complaint about an RV treatment). Matt (technician — positive for inspections and education). Austin (mentioned in a website testimonial — positive).
Ask for Travis for your inspection if you can. The inspection and testing side of this company gets near-universal praise. If you proceed to remediation, get your communication expectations in writing: when you will receive post-treatment test results, who will call you to review them, and what happens if mold persists. The follow-up gap is the one consistent weakness in an otherwise strong review profile.
Keep in mind
- They do both testing and remediation, so the company telling you whether you have mold is the same one selling the treatment. Consider getting an independent test to confirm findings before committing to remediation.
- The dry fog process treats hard, non-porous surfaces only. If mold has penetrated porous materials like drywall or carpet padding, this method may not fully address the problem. Ask what happens if porous materials are affected.
- Several negative reviews cite poor follow-up communication after treatment, including delayed test results and unreturned calls. Pin down exactly when you will receive post-treatment results and who will call you.
- Their service area spans a wide region from Riverside to Palm Springs and beyond. Confirm scheduling availability for your specific location, especially if you need same-day service.
- The 12-month warranty covers workmanship on the treated surfaces. Ask Rob what the warranty does and does not cover if mold returns.