Provider profile
PRC INC
Provider snapshot
What this listing says
Southern California homeowners dealing with water damage that led to mold, who want one company to handle extraction, remediation, and reconstruction under a single project manager.
Best for
- Homeowners across Los Angeles, Orange, Riverside, San Bernardino, or Ventura counties dealing with water damage that needs fast emergency response.
- Property owners who want mold remediation and reconstruction handled by the same company, avoiding coordination between separate contractors.
- Commercial property managers needing environmental abatement work — asbestos, lead, or mold — from a contractor with the specific DOSH-registered HazMat licenses.
- Homeowners dealing with post-fire remediation, including smoke damage and contents packout.
About this company
PRC Restoration Inc. is a full-service restoration and environmental company headquartered in Carson, California, with a second office listed in Rancho Cucamonga. They handle the full disaster recovery arc: emergency water extraction, mold remediation, fire and smoke cleanup, asbestos and lead abatement, and then reconstruction and remodeling to put the property back together. They serve both residential and commercial clients across five Southern California counties.
What stands out is the breadth. PRC holds a B general contractor license plus HazMat, C22 (asbestos), and C-61/D64 (pollution control) classifications with a DOSH registration. That means they can legally handle environmental abatement work that most restoration companies subcontract out. Their mold removal page references containment, HEPA filtration, negative air pressure, and antimicrobial treatment. They also do crawl space encapsulation, sewage cleanup, biohazard/trauma cleanup, hoarder cleanup, and septic pumping. The website mentions IICRC standards for their remediation process.
The company claims over 20 years in business. They support the Ronald McDonald House and Precious Life Shelter. Project managers listed on their site include Rafael Garcia, Oscar Rivera, Juan Carlos Valadez, and Jaime Garcia. They run weekly training sessions at their facility and offer financing for out-of-pocket costs.
At 4.5 stars across 75 Google reviews with no negative reviews in the past 18 months, PRC has a clean recent track record. Most of their reviews are 5-star, and repeat customers like plumbing companies refer clients to them regularly.
Services
Service area
Headquartered in Carson, California, with a second location listed in Rancho Cucamonga. PRC claims to serve all cities across Los Angeles County, Orange County, San Bernardino County, Riverside County, and Ventura County. Their service area page lists specific cities in each county. That is a very wide footprint for a company with two offices — realistic for the LA-to-Inland Empire corridor, but response times to Ventura County or far Riverside locations like Hemet or Wildomar should be confirmed.
Review consensus
Nathalie Deleo in the Rancho Cucamonga office is the most frequently named employee — reviewers describe her as responsive, communicative, and reliable at coordinating jobs. Christopher Garcia appears repeatedly as a project manager praised for walking customers through the process and helping with insurance calls. Rafael (Raphael) Garcia gets high marks for post-fire remediation work and resolving issues when they come up. The Bautista father-son team (Amancio and Brian) shows up in multiple reviews for quality repair work. Sergio M. is praised for dispatching crews quickly. Ricardo Silencio and Nelson E. Silencio are noted for cleanup and monitoring work. Eduardo is mentioned as a coordinator who sends crews promptly. Several plumbing companies (Happy Flushin, 5 Star Plumbing) refer clients to PRC, which suggests trade-partner trust.
0 found across 75 total reviews at 4.5★. No negative reviews from the past 18 months. Across 75 total reviews at 4.5 stars, the absence of recent complaints is notable. Older negatives were excluded from this review window, so the current picture reflects only the last 18 months of customer experience.
A large cluster of 5-star reviews appeared in January 2023, many mentioning the same crew members (Jerry, Chris, Sergio, Nathalie). This suggests either a busy period or an organized review collection effort. The reviews reference specific work details and different addresses, so they read as genuine, but the concentration is worth noting. Several reviews come from plumbing companies who refer clients, indicating PRC has established trade referral relationships.
Nathalie Deleo (office coordinator, Rancho Cucamonga — positive, mentioned in 10+ reviews). Christopher Garcia (project manager — positive, praised for process guidance and insurance help). Rafael/Raphael Garcia (project manager — positive, praised for post-fire remediation). Sergio M. (project manager — positive, praised for fast dispatch). Eduardo (coordinator — positive, praised for crew dispatch). Ricardo Silencio (technician — positive, praised for cleanup). Nelson E. Silencio (technician — positive, praised for demo and cleanup). Brian Bautista (technician — positive, praised for repair quality). Amancio Bautista (technician — positive, praised for repair quality). Jerry (technician — positive, praised for monitoring and extraction). Chris (technician — positive, paired with Jerry). Francisco (technician — positive, praised for mitigation). Carlos (technician — positive, praised for mitigation). Frank (technician — positive, praised for mold work). Aaron Martinez (construction manager — positive, praised for rebuild coordination). George (sales/estimator — positive, praised for honesty and pricing). Emmanuel H. (coordinator — positive). Juan F. (technician — positive). David G. (technician — positive).
PRC has a clean recent review record and an unusually large staff that reviewers name by first and last name — a sign that the same people show up consistently. If you are in their core service area (Carson, Long Beach, Rancho Cucamonga corridor), ask for Nathalie to coordinate and Christopher or Rafael to manage your project. If your property is at the edges of their five-county claim, confirm response time before committing.
Keep in mind
- PRC does both mold testing and mold remediation. That is a conflict of interest — the company diagnosing your mold problem profits from the remediation work. Consider getting an independent mold inspection before committing to their remediation scope.
- They claim to serve five counties from two offices (Carson and Rancho Cucamonga). That is a massive geographic footprint. Response times for locations at the edges — Ventura County, parts of Riverside — may be longer than the 90-minute window they advertise. Confirm actual response time for your specific address.
- Most of the positive reviews are clustered around water damage restoration. Fewer reviews specifically mention mold remediation work, so it is harder to assess mold-specific quality from review data alone.
- PRC offers financing, which can be helpful but also means larger project scopes. Make sure any recommended work ties directly to documented damage.