Provider profile
Generation Contracting & Emergency Services Inc
Provider snapshot
What this listing says
Poway and greater San Diego homeowners or property managers dealing with water-triggered mold who want a single family-owned contractor to handle mitigation through rebuild under one insurance claim.
Best for
- San Diego County homeowners who need mold remediation tied to water damage and want one contractor from emergency dry-out through final repairs.
- Property managers and HOAs who want a pre-positioned emergency response plan and a single point of contact for insurance-claim restoration.
- Owners dealing with fire or smoke damage who also need mold prevention as part of the rebuild.
- Commercial property owners in Poway, Mission Hills, La Jolla, or the Gaslamp who need 24/7 response and insurance documentation handled for them.
About this company
Generation Contracting is a family-owned restoration company headquartered in Poway that handles water damage, fire and smoke restoration, mold remediation, biohazard cleanup, and full reconstruction across San Diego County. They do both mold testing and mold remediation, which creates a financial incentive to find problems they then get paid to fix.
What sets them apart from mold-only companies is scale. They staff the entire damage-to-rebuild pipeline in-house: emergency water extraction, structural drying, containment and mold removal, then drywall, paint, tile, and finish work. Their website shows containment setups, moisture meter readings, and dehumidification equipment on active jobs. They also run a proprietary Emergency Response Plan (ERP) system for commercial property managers, which pre-positions their team as the go-to contractor before damage occurs.
Dorothy Ledesma and Paul Brieck founded the company in 1992. Today their children Scott Ledesma (CEO), Steven Ledesma (VP of sales), and Leanne Eaton (CFO) run operations. Scott served six years in the Marines before joining the business in 1998. Steven started as a mitigation technician in 2001. The company holds a B-1 general contractor license (667403) and is a BBB A+ accredited business. They belong to the National Apartment Association, the Institute of Real Estate Management, and the Southern California Rental Housing Association — all pointing toward a strong commercial and property-management client base.
At 4.7 stars on Google with 61 reviews, they sit in solid territory for a restoration company of this size. The review volume is modest but consistent, with steady new reviews over the past two years.
Services
Service area
Headquartered in Poway, California. Serves San Diego County including Mission Hills, La Jolla, and the Gaslamp Quarter downtown. The website and reviews reference jobs throughout San Diego County for both residential and commercial properties.
Review consensus
Reviewers consistently name specific staff. Renell Asplin draws praise from property managers for creating rapport and repeat business relationships. Scott and Steve (the owners) get credit for fast estimates, honest communication, and hands-on project involvement. Cedric Blanco is named as an estimator who walks customers through the process step by step. Jacob Cantu is praised as a project manager who keeps homeowners updated and delivers ahead of schedule. Victor is noted for clean repair work. Jerry is called a highly skilled craftsman. Daniel is named as a supervisor who explained every step of a water evacuation. George received kudos for work on a project where insurance referred the customer. Keston managed an entire renovation for a frequently traveling homeowner and kept them informed remotely. Multiple reviewers highlight how the company handles insurance coordination, with several noting they had very little to manage themselves once Generation took over the claim.
1 found across 61 total reviews at 4.7★. The single recent negative review describes a project manager with poor customer service skills. The reviewer's plumbers had to return four separate times to fix leaks in new plumbing, even after the homeowner sent photos showing the exact location of the problem. The reviewer also reported weeks at a time with no crew on site because the company overbooked its workers. Notably, this same reviewer said the owners themselves were responsive — the breakdown was at the project management and subcontractor level.
The gap between ownership and field execution is the structural story here. The one negative review praises the owners but criticizes the project manager and plumbing subcontractor. Several positive reviews also emphasize the owners by name (Scott, Steve) as the reason for their satisfaction. This suggests that jobs where the Ledesma family stays involved tend to go well, but jobs handed off entirely to mid-level staff carry more risk. The company did not respond publicly to the one negative review, which is inconsistent with the otherwise communication-focused reputation.
Renell Asplin (business development — positive). Scott Ledesma (owner/CEO — positive, named in multiple reviews). Steve/Steven Ledesma (owner/VP — positive, named in multiple reviews). Cedric Blanco (estimator — positive). Jacob Cantu (project manager — positive). Victor (repair technician — positive). Jerry (craftsman — positive). Daniel (supervisor — positive). George (unspecified role — positive). Keston (general contractor — positive). Gilbert (unspecified role — positive). Grant (unspecified role — positive). Isabel (unspecified role — positive). Hugo Padilla (estimator — positive). Fausto (project manager — positive). Juan (unspecified role — positive). Miguel (unspecified role — positive). Matt Montel (unspecified role — positive). Adolfo Garduno (unspecified role — positive).
Ask for Scott or Steve to be your primary contact, especially on larger jobs. The company delivers strong results when ownership stays involved. For mold work specifically, get an independent test before committing to their remediation scope, and pin down a written schedule with crew-availability commitments so your project does not stall while they juggle other jobs.
Keep in mind
- They do both mold testing and mold remediation. This means the same company that tells you whether you have a mold problem also profits from fixing it. Consider getting an independent mold inspection before signing a remediation contract.
- Mold remediation is one of several services, not their sole focus. Their primary identity is water damage restoration. If you need a company that works exclusively on mold, this is not that.
- One recent reviewer reported weeks of inactivity because crews were overbooked on other projects. On a large job, ask how many concurrent projects your crew is handling and get a written timeline.
- They claim to serve all of San Diego County from Poway. That is plausible for emergency response, but confirm travel time and whether after-hours calls to outlying areas carry extra charges.
- The owner did not respond to the one recent negative review, despite the reviewer specifically praising the owners as responsive. The absence of a public response is notable for a company that emphasizes communication.