Provider profile

SERVPRO of Oxnard

Oxnard, CA / 4.9 rating / 61 reviews / Water damage restoration service

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Provider snapshot

What this listing says

Oxnard and Ventura County homeowners dealing with water damage that led to mold, who want a single franchise to handle remediation and rebuild under one roof.

Remediation + rebuild24/7 emergency responseContents packout
Base location Oxnard, CA
Provider type Restoration company
Public reviews 4.9 from 61 reviews

Best for

  • Oxnard, Camarillo, and Ventura County residents who need mold remediation tied to a water damage event and want one company to manage the full process.
  • Homeowners whose insurance company referred them to SERVPRO and want a franchise that handles claims paperwork directly.
  • Commercial property managers needing a BOMA-affiliated restoration company that can respond after hours and minimize business downtime.
  • Anyone who needs contents packed out, stored, and cleaned during a mold or water damage project.

About this company

SERVPRO of Oxnard is a restoration franchise in Oxnard, California, owned by Patricia Vujovich and Michael Nunes. Mold remediation is one piece of a broader operation that covers water damage, fire damage, storm recovery, sewage cleanup, and reconstruction. The owners grew up in Ventura County, and the franchise holds a California CSLB general contractor license (#892710), which means they can handle both the mold work and the rebuild afterward.

The mold-specific work stands out for one reason: they staff Applied Microbial Remediation Technicians and describe using air scrubbers, HEPA vacuums, and antimicrobial treatments on their mold remediation page. They also do contents packout to a climate-controlled storage facility during remediation, which not every restoration company in the area offers. They mention asbestos abatement as an additional capability.

The franchise is a member of the Oxnard Chamber of Commerce and BOMA (Building Owners and Managers Association), which signals a focus on commercial relationships alongside residential work. They commit to a 1/4/8 response standard: contact within 1 hour, on-site within 4 hours, verbal scope briefing within 8 business hours.

A 4.9-star rating across 61 Google reviews with zero recent negatives is unusually clean. Most of the review volume comes from water damage jobs rather than mold-specific work, but several reviewers specifically mention mold remediation projects handled by this team.

Services

Mold remediationwater damage restorationfire and smoke damage restorationstorm damage restorationsewage cleanupconstruction and rebuildcontents packout and storageair duct and HVAC cleaningasbestos abatementcarpet and upholstery cleaningodor removaldocument restoration

Service area

Based in Oxnard, California at 1000 Town Center Dr #350. Serves Ventura County, with reviewers confirming jobs in Oxnard, Camarillo, Ventura, and Point Mugu. The website broadly claims coverage across the county without listing specific city boundaries.

Review consensus

What reviewers praise

Jason Coffman is the most frequently named employee across the review history, praised for fast response times, detailed explanations, and guiding homeowners through the insurance claims process. Gonzalo Manzo draws praise for friendliness, knowledge, and efficiency. Garrett earns mentions for leading water damage jobs in the Camarillo area with strong follow-through. Michael Nunes (owner) is named in several reviews for hands-on involvement, quick communication with insurance companies, and rapid arrival times. Emiliano Martinez is praised for middle-of-the-night emergency response. Multiple reviewers highlight same-day or within-the-hour arrival and clear step-by-step communication throughout the restoration process.

What low reviews reveal

0 found across 61 total reviews at 4.9★. No 1-star or negative reviews found in the last 18 months across 61 total reviews at 4.9 stars.

Pattern worth noting

The review pattern reflects a franchise heavily driven by insurance referrals. Many reviewers mention their insurance company sent SERVPRO, which means the customer acquisition channel is different from companies that rely on direct consumer marketing. This also means most reviewers are comparing SERVPRO to their expectations of the insurance process, not to other mold companies they evaluated. The near-perfect rating with zero recent negatives is noteworthy but should be read in that context.

Named staff

Jason Coffman (technician/project manager — praised repeatedly for communication, speed, and knowledge). Gonzalo Manzo (technician — praised for friendliness, efficiency, and knowledge). Garrett (technician/team lead — praised for water damage work and follow-through). Michael Nunes (owner — praised for hands-on involvement and fast insurance coordination). Eric Ward (technician — praised for courtesy and knowledge). Emiliano Martinez (technician — praised for emergency night response). Nichole (technician — praised for cleaning quality and post-construction cleanup). Rob (technician — praised for clear explanations). Noah (technician — praised for courtesy and communication). Andres (technician — praised for patience answering questions). Vince (crew lead — praised for outstanding project execution). Reily (technician — mentioned alongside Jason on a water/mold job).

Bottom line

Ask for Jason Coffman or Gonzalo Manzo if your job involves mold tied to a water event. Confirm that the franchise will coordinate directly with your insurance adjuster, since that is their strongest operational skill based on reviews. Get a separate mold assessment before signing a remediation contract so you have an independent scope of work to compare against their proposal.

Keep in mind

  • This is a national franchise, not an independent local company. Quality depends on the local ownership team (Patricia Vujovich and Michael Nunes), not the SERVPRO brand itself. If your insurance company assigns a different SERVPRO franchise, the experience could differ.
  • Most of their review volume and apparent expertise centers on water damage restoration. Mold remediation is a secondary service line. Ask how many mold-only jobs (not tied to water damage) they complete per month.
  • The website does not mention mold testing or inspection as a standalone service. You will need a separate mold assessor to confirm the scope before remediation begins.
  • Their 1/4/8 response standard is a corporate-wide SERVPRO guideline, not a guarantee specific to this franchise. Confirm turnaround expectations directly when you call.