Provider profile
California Premier
Provider snapshot
What this listing says
Monterey County homeowners dealing with water or storm damage who need a general contractor that can handle both cleanup and rebuild under one roof.
Best for
- Monterey or Santa Cruz County property owners who want one company to handle water damage cleanup and the rebuild, since CPR holds a general contractor license.
- Homeowners or property managers needing 24/7 emergency response for water, fire, or storm damage on the central California coast.
About this company
California Premier Restoration operates out of Monterey and handles water, fire, mold, and storm damage for residential and commercial properties. They opened in 2016 and hold a California general contractor license (#1013305), which means they can take a project from initial cleanup through full reconstruction without subcontracting the build-back.
Their website lists mold testing, mold removal, water damage mitigation, fire and smoke damage cleanup, storm damage repair, emergency board-up, asbestos and hazardous material removal, and ongoing property maintenance. They claim 24/7 emergency availability and offer insurance coordination to manage the claims process on behalf of the property owner.
The 3.7-star Google rating across 22 reviews is below average for restoration companies. Most of the positive reviews are strong, with repeat customers and a local realtor who refers clients to them. But the most detailed negative review documents a months-long restoration delay with poor communication, suggesting the company can struggle with follow-through once the emergency phase ends.
Services
Service area
Headquartered in Monterey, California. Claims to serve Monterey County, Santa Cruz County, Hollister County, Ventura County, Los Angeles County, and Santa Barbara County. The Monterey and Santa Cruz service areas are supported by the (831) 275-2103 phone line. Ventura and Los Angeles counties use a separate number, (805) 465-7509. The spread from Monterey to Los Angeles is roughly 300 miles, so confirm response times for southern locations.
Review consensus
Michael Mosebach (owner) gets named in multiple positive reviews for hands-on involvement, keeping remodels on budget, and quick emergency response. Teddy is praised for guiding a homeowner through a water loss. Anthony is noted for keeping things on schedule. Repeat customers (Paul Powers, dave petenbrink, Julie Panetta) describe consistent quality across multiple jobs. Brian, a realtor since 2004, says he refers all property damage situations to Mosebach. Insurance coordination is praised as a strength.
2 found across 22 total reviews at 3.7★. Grace Brohmer, a Local Guide with 85 reviews, documented a water damage restoration that stalled for months after the initial emergency response. The crew removed carpet and dried the room quickly, but follow-up work collapsed: an estimator left and never returned, an estimate was created without inspecting the room, patch and paint work was done so poorly the homeowner redid it, carpet ordering was delayed repeatedly, and CPR could not produce an itemized breakdown of charges when the HOA requested one. Communication required the homeowner to call daily for updates. The second 1-star review from Johnnie G has no text and comes from a single-review account.
The positive reviews describe strong emergency response and remodel quality, while the negative review shows a breakdown in project management after the emergency phase. This split suggests the company may be better at fast-response work than at managing multi-month restoration timelines. The 0% owner response rate on negative reviews is also notable; the company does not engage publicly with complaints.
Michael Mosebach (owner — praised in multiple reviews for responsiveness and project management). Teddy (technician — praised for guiding homeowner through water loss). Anthony (staff — praised for keeping things on schedule).
Ask for Michael Mosebach directly and get a written timeline with milestones before signing a contract. CPR handles emergencies well and has strong remodel reviews, but the one detailed negative shows that long restorations can fall apart without active follow-up from the homeowner. Get everything in writing, including an itemized cost breakdown, before work begins.
Keep in mind
- CPR does both mold testing and mold remediation. That creates a conflict of interest: the same company that tells you how much mold you have also profits from removing it. Get a separate mold test from an independent inspector before agreeing to remediation work.
- Their most detailed negative review describes a water damage restoration that dragged on for months with repeated communication failures, unfinished patch work, and an inability to provide itemized billing. No owner response was posted.
- The 3.7-star rating on 22 reviews is below the typical range for restoration companies. The small review count means a few bad experiences move the average significantly.
- They claim service areas spanning Monterey, Santa Cruz, Hollister, Ventura, Los Angeles, and Santa Barbara counties. That is a huge geographic spread for a company headquartered in Monterey. Confirm actual response times for locations outside Monterey and Santa Cruz counties.
- The owner has not responded to either recent negative review. Zero percent response rate on complaints can indicate disengagement from feedback.